TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,453 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Shopping is simple and easy at TheInsoleStore.com.”

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Posted 2 years ago

Thank you for your feedback, Susan! We are happy to hear that your shopping experience with us was simple and easy. We appreciate your business!

Posted 2 years ago

“I have made several purchases from TheInsoleStore and they have always done a great job. I will continue to purchase from them.”

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Posted 2 years ago

Thank you for your feedback, Curtis! We are happy to hear about your positive shopping experiences with us! We appreciate your continued business.

Posted 2 years ago

“Easy to order. This particular insole I use on a regular basis”

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Posted 2 years ago

Thank you for your feedback, Brad! We are happy to hear about your positive experience with us. We appreciate your business!

Posted 2 years ago

“Easy to order, and quick to receive”

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Posted 2 years ago

Thank you for your feedback, Denise! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“Easy to order. Prompt delivery. Good product.”

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Posted 2 years ago

Thank you for your feedback! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“It was quick & easy”

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Posted 2 years ago

Thank you for your feedback! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“Website easy to navigate. Great details in descriptions of each product. Very fast delivery. I choose 2 different types of insoles. Price point is very good. I previously tried SuperFeet & Abeo. I really liked Abeo, but they are double the cost. I will post update on products after I have tried each out.”

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Posted 2 years ago

Thank you for your feedback, Maria! We are happy to hear that you found our website easy to navigate, and that your insoles arrived to you quickly. We hope the insoles you chose work out well for you and meet your needs. We appreciate your business!

Posted 2 years ago

“I haven't received my order yet!?”

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Posted 2 years ago

Thank you for your feedback, Anne! This is intended to be a review of your shopping experience with us. You will receive a separate email asking you to rate your product after you receive your order. Your order left our Warehouse in the United States on 2/14/22 and last scanned today as "Package arrived at international carrier Australia." Please find your tracking details here: https://www.ups.com/track?loc=en_US&tracknum=822241704596944754&requester=ST/trackdetails As stated in our Shipping Policy: "Please note: Due to COVID and various other circumstances happening around the globe, some international shipments may take up to 30 days to arrive. We apologize for any inconvenience and appreciate your patience and understanding." Australia orders are currently averaging 3-4 weeks to be delivered. Your tracking link will continue to update through delivery of your package. We appreciate your business!

Posted 2 years ago

“Very straightforward and easy. Quick turnaround d from order to delivery.”

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Posted 2 years ago

Thank you for your feedback, Gary! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“Great product and superquick delivery! Thank you!!”

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Posted 2 years ago

Thank you for your feedback, Leigh! We are happy to hear that you are pleased with your insoles and that they arrived to you quickly. We hope you enjoy them, and we appreciate your business!

Posted 2 years ago

“Had no problems !”

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Posted 2 years ago

Thank you for your feedback! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“My shopping experience was easy and quick. I have made the same purchase numerous times and knew exactly what I was looking for, which made it simple.”

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Posted 2 years ago

Thank you for your feedback, Maryellen! We are happy to hear about your positive shopping experiences with us. We hope you enjoy your order, and we appreciate your business!

Posted 2 years ago

“Well, the product has not shown up yet!”

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Posted 2 years ago

Thank you for your feedback, Robert! We just received your order back to our warehouse today as it was returned to us due to an insufficient address. We will be reaching out to you privately in regards to this matter to resolve this issue for you. We appreciate your business!

Posted 2 years ago

“Buying was very fast and easy, received my insoles in just 2 days!”

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Posted 2 years ago

Thank you for your feedback, Mack! We are happy to hear about your positive shopping experience, and that your insoles arrived to you quickly. We hope you enjoy them, and we appreciate your business!

Posted 2 years ago

“Great communication, informed every step of the way. Received order in a short time. Very pleased.”

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Posted 2 years ago

Thank you for your feedback, Jacquelyn! We are happy to hear about your positive experience from ordering through delivery. We hope you enjoy your order, and we appreciate your business!

Posted 2 years ago

“The Insole store had what I was looking for and fast shipping.”

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Posted 2 years ago

Thank you for your feedback! We are happy to hear that we had what you were looking for, and that your order arrived to you quickly. We appreciate your business!

Posted 2 years ago

“Great product at great price . Fast shipping .”

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Posted 2 years ago

Thank you for your feedback, Clyde! We are happy to hear that you are pleased with your insoles, and that they arrived to you quickly. We appreciate your business!

Posted 2 years ago

“It was a good experience”

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Posted 2 years ago

Thank you for your feedback, Dan! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“Everything is fine, the shopping, the price, the fit, the help with my feet.”

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Posted 2 years ago

Thank you for your feedback, Karen! We are happy to hear about your positive experience with us. We hope you enjoy your order, and we appreciate your business!

Posted 2 years ago

“Shopping experience was very good and easy”

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Posted 2 years ago

Thank you for your feedback! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

TheInsoleStore is rated 4.6 based on 6,453 reviews