TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,453 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“They had what I wanted and I received it quickly.”

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Posted 2 years ago

Thank you for your positive feedback of TheInsoleStore.com! We are so happy to hear that we had the product you wanted, and that your order arrived to you quickly. We appreciate you being a returning customer, and look forward to serving you again in the future!

Posted 2 years ago

“Terrific selections of products…quick shipping (including different shipping options, and excellent customer support! There is no reason to shop elsewhere!”

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Posted 2 years ago

Thank you so much, Annette, for giving us a 5 star rating for TheInsoleStore.com. We're pleased to hear that you appreciate our terrific selections of products, our quick shipping options, and excellent customer support. We thank you for being a loyal and repeating customer - it means the world to us!

Posted 2 years ago

“The customer service was great!!!”

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Posted 2 years ago

Thank you so much Jeffrey for the 5-star rating you gave to TheInsoleStore.com! We’re so glad to hear that you enjoyed the customer service that we provided. We really appreciate your loyalty and continuously strive to give our customers the best service possible. Thank you again!

Posted 2 years ago

“It was pretty good. I like to read about products and read reviews before buying and your site provided that.”

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Posted 2 years ago

Thank you for your 4 star rating of TheInsoleStore.com. We're glad to hear that you appreciate the product features and reviews provided on our website. We know how important it can be to have all of the information available to help make a decision for what best fits your needs. We sincerely appreciate your feedback and even more that you chose us for your shopping needs!

Posted 2 years ago

“I love them, they are very comfortable and I feel the support!”

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Posted 2 years ago

Thank you for your 5-star review, Joyce! We are so happy to hear that you are loving the comfort and support provided by your insoles. We hope you continue to enjoy them and we hope to serve you again in the future!

Posted 2 years ago

“It was easy and painless, unlike my feet before my soles arrived.”

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Posted 2 years ago

Thank you for your 5 star rating of TheInsoleStore.com. We are pleased to hear that your experience with us was both easy and painless. We are glad that your feet are feeling better now!

Posted 2 years ago

“On a slow day I walk between 13 and 20 thousand steps, my feet were not feeling good at the end of the day in fact I had 3 blisters on my big toe,. Glad to say they are now healing and I hope these inserts last a good while.”

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Posted 2 years ago

Thank you for your 5 star rating, Kevin! We are so pleased to hear that the inserts have helped you to heal those blisters on your big toe. We hope you continue to enjoy them, and we appreciate your business!

Posted 2 years ago

“Easily found just what I was looking for.”

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Posted 2 years ago

Thank you for your feedback, Linda! We are so happy to hear that you were able to find what you needed on our website easily. We hope you enjoy your order, and we appreciate your business!

Posted 2 years ago

“Online ordering was easy and insoles arrived when they were supposed to”

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Posted 2 years ago

Thank you for your positive review of TheInsoleStore.com, Thomas! We are so happy to hear that the online ordering process was easy for you, and that your insoles arrived in a timely manner. We appreciate your loyalty and look forward to serving you again in the future!

Posted 2 years ago

“I made a purchase several years ago and decided It was time for some new arches, found what I had purchase the first time and purchase them again. The product works for me.”

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Posted 2 years ago

Thanks for your 4 star rating Jerome! We're glad you found what you needed here and that it's worked for you over the years. We appreciate your loyalty and look forward to seeing you again soon!

Posted 2 years ago

“It went smooth and the product was delivered ahead of time. Unfortunately, I had to return them but that also was very good. The supports weren't high enough. I have high arches. I also play tennis 4 X a week and my feet did slide around a bit with the smooth surface on your supports.”

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Posted 2 years ago

Thank you so much for your 4 star rating of TheInsoleStore.com. It sounds like you had a great experience - the order and delivery went smoothly, and you found the return process to be quick and easy. We're sorry your high arches didn't quite fit the foot supports, however we appreciate your feedback as it helps us to better serve our customers. If you would like assistance finding a different insole that is better suited to your needs, our product specialists would be more than happy to assist you with a personalized product recommendation. Please feel free to reach out to our Customer Service Team at Help@theinsolestore.com if you require further assistance. We appreciate your business!

Posted 2 years ago

“Thanks for saving my feet”

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Posted 2 years ago

Thank you so much, Kaitlyn, for your 5 star rating of TheInsoleStore.com! Your kind words mean a lot to us and we're so glad that our insoles have been able to save your feet! We appreciate your business.

Posted 2 years ago

“They are exactly what i wanted”

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Posted 2 years ago

Thank you, Dianne, for your 5-star rating of TheInsoleStore.com! We are delighted to hear that the insoles are exactly what you wanted. It's great to know that you were pleased with your purchase.

Posted 2 years ago

“Easy website. Good selection.”

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Posted 2 years ago

Thank you so much for the 5 star rating and for the feedback, Richard! We are so glad to hear that you found our website easy to use, and that we have a good selection available. We really appreciate your business!

Posted 2 years ago

“Very please with insoles and much appreciated the quick delivery.”

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Posted 2 years ago

Thanks so much Vivian for your five-star rating of TheInsoleStore.com! We're glad to hear that you were very pleased with the insoles and much appreciate the quick delivery. We thank you for trusting us with your foot care needs and hope to serve you again in the future!

Posted 2 years ago

“I found the site "user-friendly" ; finding what I needed/wanted was easy as was the ordering and "check-out." I was relieved to find exactly what I wanted.”

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Posted 2 years ago

Thank you, Carolyn, for your 5 star rating of TheInsoleStore.com! We're glad to hear you found the site user friendly and that finding and ordering what you needed/wanted was an easy process. We're so happy you found exactly what you wanted! We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“It is easy to use and delivery is quick and easy.”

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Posted 2 years ago

Thank you for your positive feedback, John! We are so happy to hear about your easy shopping experience with TheInsoleStore.com. We are also pleased to hear that you received your order quickly and without issue. We hope you enjoy it, and we appreciate your business!

Posted 2 years ago

“Good selection, price, and shipping.”

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Posted 2 years ago

Thank you for your 5 star rating of TheInsoleStore.com! We really appreciate your kind words about our selection, price, and shipping. We value your loyalty and look forward to you being a part of our customer family for years to come.

Posted 2 years ago

“Great selection and quick shipping. Good store!”

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Posted 2 years ago

Thank you so much for your 5-star rating, Phil! We truly appreciate your kind words about our great selection and quick shipping. We are glad that you have been a repeat customer of TheInsoleStore.com. We look forward to seeing you again soon!

Posted 2 years ago

“they fit the shoe well, comfortable, waiting to see how well theywear?”

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Posted 2 years ago

Thank you for your 4 star rating of TheInsoleStore.com, Gregory! We're so pleased to hear that our insoles fit your shoes well and are comfortable. We look forward to hearing how well they wear in the future. Thank you for being a valued customer!

Posted 2 years ago

TheInsoleStore is rated 4.6 based on 6,453 reviews