TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,453 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to find and checkout.”

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Posted 2 years ago

Thank you so much for your glowing 5-star review of TheInsoleStore.com! We're glad you found us easy to find and found the checkout process to be simple. We appreciate your kind words!

Posted 2 years ago

“It was very easy to order on the website.”

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Posted 2 years ago

Thank you so much, Olivia, for being our valued customer and for your 5 star rating! We’re glad you found the ordering process easy. We appreciate your support and we will continue striving to provide you with excellent products and service!

Posted 2 years ago

“Simple and efficient shopping experience.”

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Posted 2 years ago

Thank you so much for positive feedback! We are so happy to hear that your shopping experience with us was simple and efficient. We hope you enjoy your order, and we appreciate your business!

Posted 2 years ago

“I was able to find what I needed in a very short time.”

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Posted 2 years ago

Thank you so much for the awesome 5 star rating of TheInsoleStore.com. We are glad that you were able to find what you needed in a very short time. It's great to hear that we can provide a service that meets your needs quickly!

Posted 2 years ago

“Received timely and while it's taking some getting used to, the insole seems to be helping”

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Posted 2 years ago

Thank you so much for your 4-star rating of TheInsoleStore.com! We are so glad to hear that you received your order on time and that the insoles are providing some relief. We value your feedback and hope that you have a great experience.

Posted 2 years ago

“very quick and easy”

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Posted 2 years ago

Thank you for your 5 star rating of TheInsoleStore.com! We're glad that you found the process to be very quick and easy. We appreciate your feedback!

Posted 2 years ago

“I had trouble at the check out page.”

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Posted 2 years ago

Thank you so much for your kind words about TheInsoleStore.com! We strive to offer excellent customer service to make your experience as easy and stress-free as possible. We apologize that you ran into trouble at the checkout page. Should you ever require any additional help placing an order in the future, we’d be more than happy to assist you, so please do not hesitate to reach out at Help@theinsolestore.com! Take care and thanks again for your feedback.

Posted 2 years ago

“Ordering online seemed very easy. Tracking was also sent.”

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Posted 2 years ago

Thank you for your feedback, Laura! We are happy to hear that you found our ordering process to be easy, and that you were able to utilize the tracking we sent you to follow along with the progress of your order. We appreciate your business!

Posted 2 years ago

“Looking for good quality inserts to alleviate plantar fasciitis problem while wearing my muck boots. Your site had a good cross section of choices and price. Bought a $40 variety and they did the job… no more tender heal.”

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Posted 2 years ago

Thank you so much for your 5 star rating of TheInsoleStore.com! It's so wonderful to hear that we were able to help you with your plantar fasciitis problem. We are always striving to provide our customers with the best quality products within a great price range - we hope that you are pleased with your purchase!

Posted 2 years ago

“tough understanding the language difficulty but no reason to affect the sales person record. She did as she should and it all worked out.”

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Posted 2 years ago

Thank you so much for taking the time to leave such a lovely review of TheInsoleStore.com! We really appreciate your feedback and it's great to hear you had such a positive experience. We continually strive to make our customers happy and it's wonderful to hear we were able to do that for you! Please don't hesitate to contact us if you have any further questions or if there's anything else we can do to make your experience even better. We appreciate your business!

Posted 2 years ago

“you had what i was looking for. i sure will buy more from you in the future.”

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Posted 2 years ago

Thank you for your positive feedback, Laurie! We are so happy to hear that we had what you were looking for. We look forward to serving you again in the future!

Posted 2 years ago

“Prompt delivery (earlier than I had anticipated), and the product was exactly as described.”

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Posted 2 years ago

Thank you for your feedback, Martin! We are happy to hear that your order arrived earlier than anticipated, and that your product was exactly as described. We hope you enjoy it, and we appreciate your business!

Posted 2 years ago

“quick easy prompt delivery”

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Posted 2 years ago

Thank you for your feedback, Robert. We are glad that you appreciated our quick and easy prompt delivery! We appreciate your business!

Posted 2 years ago

“I don't write reviews”

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Posted 2 years ago

Thank you for your 4-star rating, Jim! We truly appreciate it and your kind words! We're so glad to hear you had a good experience. We value the time you took to leave us a review, even though you don't usually write reviews. Thank you!

Posted 2 years ago

“Ordering was easy. Found exactly what I had been looking for. Super fast shipping. So very grateful.”

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Posted 2 years ago

Thank you, Kathy, for your 5 star rating of TheInsoleStore.com. We're so glad to hear you had an easy ordering experience and were able to find exactly what you were looking for. We appreciate your kind words about the fast shipping, too. We are so very grateful for your business!

Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

Thank you for your positive feedback, Kathy! We are happy to hear that you found your shopping experience with us to be quick and easy. We appreciate your business!

Posted 2 years ago

“Everything about placing and receiving my order was excellent!!!”

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Posted 2 years ago

Thank you for your glowing review of TheInsoleStore.com! We are so happy to hear that the order and delivery process were both excellent for you. We hope you enjoy your order, and we appreciate your business!

Posted 2 years ago

“Outstanding product list. 5 star customer service”

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Posted 2 years ago

Thank you so much for your positive review of TheInsoleStore.com! We are so pleased to hear that you appreciate our outstanding product list and our 5-star customer service. We truly appreciate your support!

Posted 2 years ago

“Good inventory - quick shipping”

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Posted 2 years ago

Thank you, George, for rating TheInsoleStore.com a 4-star experience. We are glad you appreciate our selection of products and quick shipping. We are grateful for your loyalty and appreciate your business!

Posted 2 years ago

“Great selection. Great description of items and best use.”

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Posted 2 years ago

Thank you Stephen for your 5-star rating! We are thrilled that you found our item descriptions helpful, and enjoyed our selection of products. We take pride in providing exceptional customer service, and we appreciate positive your feedback!

Posted 2 years ago

TheInsoleStore is rated 4.6 based on 6,453 reviews