TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,453 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The insoles are so comfortable I don't even want to take my shoes off I will be buying a few more. Finally I'm happy in my shoes”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Sophia! We are happy to hear that you have found the perfect insoles for your needs, and that your feet are finally happy in your shoes. We appreciate your business!

Posted 2 years ago

“They came very fast easy to use and at first I thought they might not work but they really do my feet feel better my knees feel better and my back feels better and it's only been a week I'm very happy with him”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Michael! We are happy to hear that your insoles are helping to align your body from the ground up. We hope you continue to enjoy them, and we appreciate your business!

Posted 2 years ago

“Excellent prices for quality insoles. Have ordered several times and always been pleased. Recommend this company.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Larry! We are so happy to hear about your positive shopping experiences with us. We appreciate your business!

Posted 2 years ago

“Received my order pretty quickly and the insoles really work for me. I did not want a hard heel cup and this product is ideal. Enough metatarsal cushion without a stiff heel.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Carol! We are happy to hear that your order arrived to you quickly, and that your insoles are a good fit for your needs. We hope you enjoy them, and we appreciate your business!

Posted 2 years ago

“I would have liked to have spoken to a live person but I did not see a contact number.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! Our Customer Service Phone number is 866-858-1294. Please feel free to reach out to us if you require further assistance as we are more than happy to help with anything. We appreciate your business!

Posted 2 years ago

“Basic inner soles. Very comfortable and did the job of replacement”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Anthony! We are happy to hear that your insoles are a good fit for your needs. We appreciate your business!

Posted 2 years ago

“Arrived in time, the hard insole with Morton extension is great, has really reduced 1st MTP pain in my boots.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are happy to hear that your OC9 Morton's Toe Carbon Fiber Contoured Insole is helping to alleviate your pain. We appreciate your business!

Posted 2 years ago

“Easy to find, easy to order, and great to wear!”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Maxine! We are happy to hear about your positive shopping experience with us. We appreciate your business!

Posted 2 years ago

“Quick and easy, fits just as expected. Will order again.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Victor! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“Wonderful product… awesome prices…”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Erica! We are happy to hear that you are pleased with your clogs. We hope you enjoy them, and we appreciate your business!

Posted 2 years ago

“On time perfect fit”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Beth! We are happy to hear that your insoles are a perfect fit. We appreciate your business!

Posted 2 years ago

“Thank you Insole, you did an excellent job in providing me with efficient and expedient service.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Tresca! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“It was easy to pick the insole I needed with your tool. In fact, it confirmed what my podiatrist told me to get!”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Suzanne! We are happy to hear that our Insole Recommendation Quiz was helpful in determining which of our products is the best fit for your needs and that it aligned with what your podiatrist recommended for you! We appreciate your business.

Posted 2 years ago

“Shopping was easy and quick!”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Bob! We are happy to hear that your shopping experience with us was quick and easy! We appreciate your business.

Posted 2 years ago

“Great experience..”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Marilyn! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“It was easy to order the item that I was looking at”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Jeanette! We are happy to hear that you were able to order the item you were looking for easily. We appreciate your business!

Posted 2 years ago

“Product shipped immediately, arrived next day!”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Jo Anne! We are happy to hear that your order arrived to you quickly. We hope you enjoy it, and we appreciate your business!

Posted 2 years ago

“good shopping experience”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Rodney! We are happy to hear about your positive experience. We appreciate your business!

Posted 2 years ago

“Very easy to find what I was looking for”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Terry! We are happy to hear that you were able to find what you needed on our website easily. We appreciate your business!

Posted 2 years ago

“First time customer. Ordered insoles online for myself and the product arrived very quickly. Lots of emails to me to alert me of its status through the whole process. Highly recommended.”

Helpful Report

Posted 2 years ago

Thank you for your feedback, Jim! We are happy to hear that your first experience with us was a positive one. We hope you enjoy your order, and we appreciate your business!

Posted 2 years ago

TheInsoleStore is rated 4.6 based on 6,453 reviews