TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,454 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“good selection, quick shipment”

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Posted 3 years ago

Thank you for your feedback, Maradel! We appreciate your business.

Posted 3 years ago

“I used the inner souls for my slippers. They fit perfectly. I needed support through out the day and night.”

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Posted 3 years ago

Thank you for your feedback, Patricia! We are happy to hear your inserts are working out well for you. We appreciate your business.

Posted 3 years ago

“I HIGHLY recommend TheInsoleStore to anyone suffering from foot pain. I've dealt with planter fasciitis about 3 years and the only insole that gave me relief is the "10 seconds to comfort" insole. I've tried so many other insoles that I've lost count. Also, if you have a question, TheInsoleStore responds very quickly, which is rare these days. Thank you for improving my life TheInsoleStore.com!!!”

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Posted 3 years ago

Thank you for your feedback, Derrick! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“The parcel took the time that I had expected.”

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Posted 3 years ago

Thank you for your feedback, Parveen! We appreciate your business.

Posted 3 years ago

“Great company! Wonderful service! And impressive products! I've wasted a lot of money on other brands that just didn't give me any relief. The Insole Store orthodics give me the support and comfort I need and I'm so grateful. They are not just an arch support like other brands, they are designed to support the whole foot. I do not suffer with any pain or numbness now with these orthodics. Thank you so much!”

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Posted 3 years ago

Thank you for your feedback, Sandra! We are happy to hear that you found your perfect insoles. We appreciate your business!

Posted 3 years ago

“Absolutely the best customer service I have EVER had on a return or exchange. From the follow-up to the continued communication throughout the process was amazing. A 5 star rating is not enough, it should be much higher, as they far exceed superior service.”

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Posted 3 years ago

Thank you for your feedback, Danielle! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“Ordering the insoles was very easy. They seem like a good value.”

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Posted 3 years ago

Thank you for your feedback, Kathleen! We appreciate your business.

Posted 3 years ago

“I have bought these insoles for years. I wear them in all my shoes. They are just enough of an arch support where it keeps my plantar fasciitis at bay. They updated the "look" of the insole, but they still feel the same. Not to mention, they fill orders and ship quickly, which I appreciate.”

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Posted 3 years ago

Thank you for your feedback, Laura! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“Found the product, ordered it and it a couple days later - free shipping and returns. Hard to beat.”

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Posted 3 years ago

Thank you for your feedback, James! We appreciate your business!

Posted 3 years ago

“Very good quality products, fast delivery,”

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Posted 3 years ago

Thank you for your feedback, Caridad! We appreciate your business.

Posted 3 years ago

“Smooth and easy to buy.”

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Posted 3 years ago

Thank you for your feedback, Bill! We appreciate your business.

Posted 3 years ago

“I typed in the inserts that I wanted and it came right to them. I went ahead and ordered two pair because it put me over the amount for free shipping. Now I can put a pair of inserts in my work shoes at my work boots.”

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Posted 3 years ago

Thank you for your feedback, Daniel! We are happy to hear that you found your perfect insoles. We appreciate your business.

Posted 3 years ago

“Exactly what I was looking for. Prompt shipping and delivery”

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Posted 3 years ago

Thank you for your feedback, Robert! We appreciate your business.

Posted 3 years ago

“Very good”

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Posted 3 years ago

Thank you for your feedback, Hung! We appreciate your business.

Posted 3 years ago

“Order was shipped same day and arrived quickly! I definitely didn't expect that! Thanks so much!”

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Posted 3 years ago

Thank you for your feedback, Cole! We appreciate your business!

Posted 3 years ago

“By far the best price on the Currex insoles. Fast delivery as well. Very happy with this vendor.”

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Posted 3 years ago

Thank you for your feedback, Michael! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“100% great service! I would definitely order again..”

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Posted 3 years ago

Thank you for your feedback, Sharon! We appreciate your business!

Posted 3 years ago

“The arch supports I wanted at a good price. Shipped quick. THANKS!”

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Posted 3 years ago

Thank you for your feedback, Theodore! We appreciate your business.

Posted 3 years ago

“TheInsoleStore is great. I can look at the reviews and pictures and am fairly confident I am getting the best product. Shipping is fast and without hassle.”

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Posted 3 years ago

Thank you for your feedback, Linda! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“Good service.”

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Posted 3 years ago

Thank you for your feedback, Rich! We appreciate your business.

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,454 reviews