TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,454 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“These are great insoles. They fit comfortably. In my shoes and sandals.”

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Posted 3 years ago

Thank you for your feedback, Cortez! We appreciate your business.

Posted 3 years ago

“The arch supports I recently purchased are very effective at limiting discomfort from plantar fasciitis. I will definitely buy more for other shoes.”

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Posted 3 years ago

Thank you for your feedback, Thomas! We appreciate your business.

Posted 3 years ago

“Love my sandals, wear them all day!”

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Posted 3 years ago

Thank you for your feedback, Dawn! We are happy to hear you are enjoying your sandals. We appreciate your business.

Posted 3 years ago

“Very good service. Love the product.”

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Posted 3 years ago

Thank you for your feedback, Otis. We appreciate your business!

Posted 3 years ago

“Everything as ordered quick shipment I would buy From them again.”

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Posted 3 years ago

Thank you for your feedback, Mike! We appreciate your business.

Posted 3 years ago

“I order a product the first time a didn't receive it due to postal service error...it was re sent to me very quickly no charge . Very please with the service and highly recommend thank you”

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Posted 3 years ago

Thank you for your feedback, Daniel! We are happy to hear that our Customer Service team was able to resolve your problem quickly. We appreciate your business!

Posted 3 years ago

“Prompt response to order. These are the best insole’s available.I have used them for twenty years and am thankful icanstill got them”

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Posted 3 years ago

Thank you for your feedback, Moreye! We are happy to hear that you found your perfect insoles. We appreciate your business.

Posted 3 years ago

“Easy site to navigate and product arrived quickly.”

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Posted 3 years ago

Thank you for your feedback, Amelia! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“10 Seconds insoles provide the rigid support I need for my plantar fasciitis.”

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Posted 3 years ago

Thank you for your feedback, Frank! We are happy to hear that your 10 Seconds insoles are working out well for you. We appreciate your business.

Posted 3 years ago

“A friend who happens to be an orthopedic surgeon and foot/ankle specialist recommended these and I am very satisfied. I feel like they keep my feet in a good position. Delivery was prompt after ordering. I plan to order again from this company!”

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Posted 3 years ago

Thank you for your feedback, Ellen! We are happy to hear that you found your perfect insoles. We appreciate your business!

Posted 3 years ago

“Easy website, best prices.”

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Posted 3 years ago

Thank you for your feedback, Lawrence! We appreciate your business.

Posted 3 years ago

“Good service. My initial order went back to the store because my apartment number was missing I was told. The order was promptly reshipped and arrived within three days.”

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Posted 3 years ago

Thank you for your feedback, Conciere! We are happy to hear that our Customer Service team was able to resolve your problem quickly. We appreciate your business!

Posted 3 years ago

“Great selection of Birkenstock insoles. Game changers for my shoes.”

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Posted 3 years ago

Thank you for your feedback, Rennie! We are happy to hear you are enjoying your Birkenstock insoles. We appreciate your business.

Posted 3 years ago

“Great product & exactly what is needed.”

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Posted 3 years ago

Thank you for your feedback, Shirley! We appreciate your business.

Posted 3 years ago

“Great service. Some things out of stock”

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Posted 3 years ago

Thank you for your feedback, Allan! We appreciate your business.

Posted 3 years ago

“I was pleasantly surprised on how well the full rigid insole stabilized my turf toe and allowed me to walk without pain. They allow me to walk my golf course (18 holes) which I could not do in the past! Will be ordering a second pair shortly! Thank you!”

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Posted 3 years ago

Thank you for your feedback, RJ! We are happy to hear that your insoles are working out so well for you. We appreciate your business.

Posted 3 years ago

“Great inserts!”

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Posted 3 years ago

Thank you for your feedback, Katherine. We hope you enjoy your inserts! We appreciate your business.

Posted 3 years ago

“Only place I’m going for insoles from now on. Ice bugs the best!”

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Posted 3 years ago

Thank you for your feedback, John! We are happy to hear that you found your perfect insoles. We appreciate your business.

Posted 3 years ago

“all went well”

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Posted 3 years ago

Thank you for your feedback, Robert! We appreciate your business.

Posted 3 years ago

“Love these shoes”

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Posted 3 years ago

Thank you for your feedback, Mary! We hope you enjoy your shoes! We appreciate your business.

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,454 reviews