TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,454 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“To many adds Service is good; inserts only last 6 months Discount low for repeat customer Thanks”

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Posted 3 years ago

Thank you for your feedback, Andrew. For those who are on their feet a greater percentage of the time, insoles typically last around three to six months. However, there are many factors involved when determining whether it's time to replace your insoles or arch supports. If you ever have any questions, please feel free to reach out to our customer service team at Help@TheInsoleStore.com or 866-858-1294. We appreciate your business!

Posted 3 years ago

“So far I am loving my new insoles. I was concerned they weren’t going to work in the shoes I bought them for; but they fit perfectly and are very soft, cozy and well made. I am very happy with them!”

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Posted 3 years ago

Thank you for your feedback, Valerie. We are happy you are loving your new insoles! We appreciate your business!

Posted 3 years ago

“excellent selection they are able to answer all your quesyions and direct you to the product that best meets your need”

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Posted 3 years ago

Thank you for your feedback, William. We are happy to hear we had exactly what you needed. We appreciate your business!

Posted 3 years ago

“Fantastic company. No hassle returns so you can find the right insole for your needs. Great customer service. I haven't even had to call anyone about the insoles that hurt my feet. Just go to the return or exchange section and and you will be taken care of.”

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Posted 3 years ago

Thank you for your feedback, Michelle. We are happy to hear about your great shopping experience! We appreciate your business!

Posted 3 years ago

“The website was easy to navigate.”

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Posted 3 years ago

Thank you for your feedback, Maxine. We appreciate your business.

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you for your feedback, Ernest. We appreciate your business.

Posted 3 years ago

“We love our Oofos flip flops! They are so comfortable and fit like a dream! 👍 Great for what ales your aching feet! ✨🥰🙋‍♀️”

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Posted 3 years ago

Thank you for your feedback, Linda. We are happy you love your OOFOS! We appreciate your business!

Posted 3 years ago

“Great quality”

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Posted 3 years ago

Thank you for your feedback, Lisa. We appreciate your business!

Posted 3 years ago

“I like the price of your product which really takes excellent care of my feet. The really good thing is how quickly your product ships! Keep up the great work and service.”

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Posted 3 years ago

Thank you for your feedback, Chano. We appreciate your business!

Posted 3 years ago

“I received prompt, professional service from TheInsoleStore and the insoles I received are very comfortable and helpful.”

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Posted 3 years ago

Thank you for your feedback, John. We appreciate your business!

Posted 3 years ago

“THe 10 Second 3030 insoles completely eliminated the pain on the balls of my feet. Will buy more pairs for other shoes,”

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Posted 3 years ago

Thank you for your feedback, Linda. We appreciate your business!

Posted 3 years ago

“Have purchased several insoles and plan to order more. Great service with very fast shipping to you. Keep it up!”

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Posted 3 years ago

Thank you for your feedback, Marion. We appreciate your business!

Posted 3 years ago

“After several purchases on this website, I can state that TheInsokeStore.com is forever my go-to store for insoles and orthotics. My entire experience with the store was excellent. Good products, good prices and fast, super fast shipping.”

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Posted 3 years ago

Thank you for your feedback, Carmen. We appreciate your business!

Posted 3 years ago

“Very good experience”

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Posted 3 years ago

Thank you for your feedback, Karen. We appreciate your business!

Posted 3 years ago

“Very informative in regards to the shoe product”

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Posted 3 years ago

Thank you for your feedback, Rose. We appreciate your business!

Posted 3 years ago

“Arrived quickly as described”

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Posted 3 years ago

Thank you for your feedback, Kathleen. We appreciate your business!

Posted 3 years ago

“Very easy process and delivery of items was extremely quick. Could not ask for better service.”

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Posted 3 years ago

Thank you for your feedback, Peter. We appreciate your business!

Posted 3 years ago

“The insoles work very good.”

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Posted 3 years ago

Thank you for your feedback, Dorothy. We appreciate your business!

Posted 3 years ago

“great products”

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Posted 3 years ago

Thank you for your feedback, Gregory. We appreciate your business!

Posted 3 years ago

“Excellent products and extremely fast service.”

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Posted 3 years ago

Thank you for your feedback, Merwin. We appreciate your business!

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,454 reviews