TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,454 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“I am very pleased with the PowerStep shoe insert! It gives my feet the firm support that I need.”

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Posted 3 years ago

Thank you for your feedback, Joseph! We are happy to hear that our PowerStep inserts are working out well for you! We appreciate your business.

Posted 3 years ago

“Arrived on time and as advertised.”

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Posted 3 years ago

Thank you for your feedback, Laura! We appreciate your business.

Posted 3 years ago

“great service and products. We had a failed delivery from Fed Ex, however customer service immediately sent a new order.”

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Posted 3 years ago

Thank you for your feedback, John! We are glad to hear our Customer Service team was able to take care of you. We appreciate your business.

Posted 3 years ago

“The Insole Store did a good job for us. They HAD the giant sized men’s insoles we needed. They shipped them immediately. I’d go here again!”

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Posted 3 years ago

Thank you for your feedback, Linda! We are glad to hear we have what you needed! We appreciate your business.

Posted 3 years ago

“These are a very close 2nd to my expensive orthopedic inserts.”

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Posted 3 years ago

Thank you for your feedback, Jack! We are glad to hear your insoles are working out well for you. We appreciate your business!

Posted 3 years ago

“Reliable delivery vias USPS to my front door.”

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Posted 3 years ago

Thank you for your feedback, Matthew! We appreciate your business.

Posted 3 years ago

“Easy, quicker than expected delivery.”

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Posted 3 years ago

Thank you for your feedback, Scott! We appreciate your business.

Posted 3 years ago

“I have shopped with your online store whenever I need a decent OTC insert. The 3/4 Powerstep insert is one I use in many of my shoes. I was happy to see a new pattern on the top of the insert too.”

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Posted 3 years ago

Thank you for your feedback, Jan! We appreciate your business.

Posted 3 years ago

“This item is good”

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Posted 3 years ago

Thank you for your feedback, Mary! We appreciate your business.

Posted 3 years ago

“The insoles I use were out of stock the last time I shopped, but the site gave me the option of getting an email from them notifying me of when they were back in stock, which I did. The email included a link that took me right to that insole on the site. It was very easy and the reminder email allowed me to forget about checking to see if they were in. Definitely recommend this site for insoles.”

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Posted 3 years ago

Thank you for your feedback, Jonelle! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“The insole I bought works wonders They shipped quickly and we’re delivered in a shot amount of time. Good group to do business with.”

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Posted 3 years ago

Thank you for your feedback, Richard! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“So happy with the service from start to end! Will tell others about my experience.”

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Posted 3 years ago

Thank you for your feedback, Barb! We are thrilled to hear about your positive shopping experience. We appreciate your business!

Posted 3 years ago

“Such fast service!! Thank you!”

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Posted 3 years ago

Thank you for your feedback, Deborah! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“Love them!”

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Posted 3 years ago

Thank you for your feedback, David! We hope you enjoy your insoles. We appreciate your business!

Posted 3 years ago

“This proved to be a great product for a great price. A pair costs as much as another company’s single insole. Sturdy and foot felt covering. I will be buying more for all my shoes at this price.”

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Posted 3 years ago

Thank you for your feedback, Karen! We are happy to hear you found your perfect insoles. We appreciate your business.

Posted 3 years ago

“arrived on time”

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Posted 3 years ago

Thank you for your feedback, William! We hope you enjoy your order. We appreciate your business.

Posted 3 years ago

“Order good as usual.”

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Posted 3 years ago

Thank you for your feedback, David! We appreciate your business.

Posted 3 years ago

“Good, fast service!”

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Posted 3 years ago

Thank you for your feedback, Ralph! We appreciate your business.

Posted 3 years ago

“Outstanding product and great customer service”

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Posted 3 years ago

Thank you for your feedback, Cythina! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“Very pleased Easy to use Nice scent But is a small can & pricey”

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Posted 3 years ago

Thank you for your feedback, Carol! We appreciate your business.

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,454 reviews