TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,454 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order and delivery were very easy and fast.”

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Posted 3 years ago

Thank you for your feedback, Vickie! We're happy to hear that the order process was easy and that you received your sandals quickly. We hope you enjoy them. We appreciate your business!

Posted 3 years ago

“I bought the shoes for my daughter. She loves them, and they were delivered just a few days after ordering. Very satisfied with shoes and customer service.”

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Posted 3 years ago

Thank you for your feedback, Deborah! We're happy to hear about your positive experience and we sincerely hope your daughter enjoys her OOFOS. We appreciate your business!

Posted 3 years ago

“They have helped my feet feel so much better”

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Posted 3 years ago

Thank you for your feedback, Ellen! We're happy to hear that your Spenco insoles are making your feet happy. We appreciate your business!

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thank you for your feedback, James! We're happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“excellent service!”

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Posted 3 years ago

Thank you for your feedback, JM! We appreciate your business!

Posted 3 years ago

“Makes a BIG difference in the way my shoes and slippers feel and the way I walk. Recommended by my doctor but I'm glad I got them!”

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Posted 3 years ago

Thank you for your feedback, Margaret! We are so happy to hear that your Pedag inserts are helping you walk with more ease. We appreciate your business!

Posted 3 years ago

“Very satisfied with product quality”

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Posted 3 years ago

Thank you for your feedback, Miguel. We hope you enjoy your insoles. We appreciate your business!

Posted 3 years ago

“Absolutely love these socks. They fit very well and give my feet the extra support I need. Will order more when needed.”

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Posted 3 years ago

Thank you for your feedback, Amanda! We are happy to hear that your OS1st socks are giving you the support you need! We appreciate your business.

Posted 3 years ago

“Just put them in My new Hoka sneakers. Only wore for a couple of hours but so far so good.”

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Posted 3 years ago

Thank you for your feedback, Elizabeth! We hope your 10 Seconds insoles work out well for you. We appreciate your business!

Posted 3 years ago

“Insole worked well and toe pain is gone. Delivery was fine.”

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Posted 3 years ago

Thank you for your feedback, Judith! We are so happy to hear that your PowerStep Pinnacle Maxx Support Insoles are helping to alleviate your toe pain! We appreciate your business.

Posted 3 years ago

“2 expensive will look four a company in England next time”

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Posted 3 years ago

Thank you for your feedback, John. We are constantly looking for the most cost-efficient ways to ship out orders to our customers, but we do understand how expensive international shipments can get, especially in today's economy. If you do decide to purchase through us again, you should check out our Rewards Program as you will earn points towards rewards, such as discounts, that can help to make your purchase less expensive! You can find all of the information regarding our Rewards Program here: https://theinsolestore.com/pages/rewards-program. We appreciate your business!

Posted 3 years ago

“Comfortable on my wide feet”

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Posted 3 years ago

Thank you for your feedback, Chris! We are happy to hear that your insoles are working out well for you. We appreciate your business.

Posted 3 years ago

“Referred by a friend, not disappointed.”

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Posted 3 years ago

Thank you for your feedback, Patrick! We appreciate your business.

Posted 3 years ago

“FAST SHIPPING. EASY SHOPPING.”

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Posted 3 years ago

Thank you for your feedback, Marilyn! We appreciate your business.

Posted 3 years ago

“I bought these insoles in the past, I don’t remember where. My hip & knee pains have intensified, even with living in sneakers. Looked tight my stash of involved to see what i could where to hopefully improve. Heaven! The shock absorbency practically eliminated/greatly reduced the pain during walking, which made walking manageable. So i bought another pair. Yes. They work!.”

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Posted 3 years ago

Thank you for your feedback, Antonia! We are happy to hear that you found your perfect insoles. We appreciate your business!

Posted 3 years ago

“Super duper fast shipping!”

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Posted 3 years ago

Thank you for your feedback, Brent. We appreciate your business!

Posted 3 years ago

“Great costumer service!!”

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Posted 3 years ago

Thank you for your feedback, Annie! We appreciate your business!

Posted 3 years ago

“Excellent product and timely delivery.”

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Posted 3 years ago

Thank you for your feedback, James. We are happy to hear that you're enjoying your ProThotics insoles. We appreciate your business!

Posted 3 years ago

“Ordering easy, price good and delivery time appropriate.”

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Posted 3 years ago

Thank you for your feedback, Rose! We are happy to hear about your positive experience. We appreciate your business.

Posted 3 years ago

“Fast,great service!!”

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Posted 3 years ago

Thank you for your feedback, James. We appreciate your business!

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,454 reviews