TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,453 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great insoles. The 10 second 3030’s have really helped the pain in my feet due to neuropathy. I highly recommend them.”

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Posted 3 years ago

Thank you for your feedback, Allyson! We are happy to hear that you have found the perfect insoles to help alleviate the pain caused by your neuropathy. We appreciate your business!

Posted 3 years ago

“Terrific!!”

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Posted 3 years ago

Thank you for your feedback! We appreciate your business!

Posted 3 years ago

“Easy shopping experience.”

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Posted 3 years ago

Thank you for your feedback, Nancy! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“I love the Apara insoles. I put them in my running shoes for extra cushion. My daughter who is a nurse also loves them and wears them in all of her nursing sneakers. These are by far the best insoles for cushion.”

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Posted 3 years ago

Thank you for your feedback, Catherine! We are happy to hear that you and your daughter love our Apara insoles, and that they offer the perfect amount of cushioning for your needs! We appreciate your business.

Posted 3 years ago

“Have not worn newly purchased ones yet but have worn these same insoles for year. I have really bad feet and these insoles are an answer to prayer.”

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Posted 3 years ago

Thank you for your feedback, Janice! We are happy to hear that you have found your perfect insoles and that they have served you well over the years. We appreciate your business!

Posted 3 years ago

“I've bought replacement boot insoles from this company many times before. I'm a Land Surveyor & am on my feet all day every day. I need good arch support in my boots. Your products are good for me.”

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Posted 3 years ago

Thank you for your feedback, William! We are happy to hear that you have found your perfect insoles, and we appreciate your continued business. We hope you enjoy your order!

Posted 3 years ago

“Ordering was easy ad the Items arrived quickly.”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“A friend ordered the insoles for me. They arrived quickly and I am happy with my purchase.”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear that your insoles are working out well for you. We appreciate your business!

Posted 3 years ago

“Product in stock and quick delivery.”

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Posted 3 years ago

Thank you for your feedback, William! We are happy to hear that we had the product you needed. Should you need assistance with a product recommendation, ordering, or anything else in the future, please feel free to reach out to our Customer Service team at 866-858-1294 or Help@theinsolestore.com as we are more than happy to help with anything. We appreciate your business!

Posted 3 years ago

“Great site. Fast delivery with good tracking.”

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Posted 3 years ago

Thank you for your feedback! We appreciate your business!

Posted 3 years ago

“I have been in search of some good insoles for my foot nerve problem and TheInsoleStore had them...they shipped very quickly and had the exact product I needed in stock. Very much a no hassle experience.”

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Posted 3 years ago

Thank you for your feedback, Scott! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“My foot surgeon recommended the 10 Seconds 3030 Pressure Relief Insoles w/ Metatarsal Support several years ago. It’s the only insole that allows me to walk pain free. I’m so happy to know these insoles exist and allow me to enjoy daily walks, as well as all the sightseeing I can do while on vacation.”

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Posted 3 years ago

Thank you for your feedback, Lois! We are happy to hear that you have found success with the 10 Seconds 3030 Pressure Relief Insoles with Metatarsal Support, and that you are walking pain free because of them! We appreciate your business.

Posted 3 years ago

“Easy to order and prompt delivery”

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Posted 3 years ago

Thank you for your feedback, Emily! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“Good price and quick service”

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Posted 3 years ago

Thank you for your feedback, Elizabeth! We appreciate your business!

Posted 3 years ago

“Fantastic product! My feet feel great… Able to walk faster… Fast delivery making it better for me. Thank you!!😉👍🙏”

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Posted 3 years ago

Thank you for your feedback, Isabel! We are so happy to hear that your Pedag inserts are helping you to walk faster and easier. We appreciate your business!

Posted 3 years ago

“This is my second pair...the most comfortable slides ever!!”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear that you are enjoying your slides! We appreciate your business.

Posted 3 years ago

“Good price, great products, fast delivery, free shipping!”

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Posted 3 years ago

Thank you for your feedback, Judith! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“My experience was quick & easy.”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“The products both helped with my foot pain. Thanks”

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Posted 3 years ago

Thank you for your feedback, Alvin! We are happy to hear that your inserts are helping to alleviate your foot pain, we hope you enjoy them! We appreciate your business.

Posted 3 years ago

“I like the customer support and the wide variety of product offerings and all the detailed information about each product.”

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Posted 3 years ago

Thank you for your feedback, Sandra! We are happy to hear that you had a positive experience with our customer support, and the products you were interested in provided you with detailed information to help you make your selections. We hope your insoles work out well for you. We appreciate your business!

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,453 reviews