TheInsoleStore Reviews

Name: TheInsoleStore
Address: 8511 Davis Lake Parkway, Suite C6 #117, Charlotte, North Carolina
Rating: 4.63

4.6 Rating 6,453 Reviews

90 %

of reviewers recommend TheInsoleStore

4.6

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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TheInsoleStore 5 star review on 13th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to find items and order. I love the Pedag innersoles, both the Keep Warm and Solar Wool.”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear that our Pedag insoles are working out well for you. We appreciate your business!

Posted 3 years ago

“At $11.00 for shipping a return I will stick with Amazon.”

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Posted 3 years ago

Thank you for your feedback, Randy. We will be reaching out to you privately in regards to this matter. We appreciate your business.

Posted 3 years ago

“Great products and service. I ordered new leather shoe inserts that have arch and metatarsal supports. Have used them for several years and will order again as needed.”

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Posted 3 years ago

Thank you for your feedback, Gerry! We are happy to hear that you have found your perfect insoles. We appreciate your business!

Posted 3 years ago

“Package arrived sooner than expected. Fairly priced product too!”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear that your order arrived to you sooner than expected. We appreciate your business!

Posted 3 years ago

“I love my new inserts! Pumped up the warmth and comfort in my new boots. Happy feet!”

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Posted 3 years ago

Thank you for your feedback, Eva! We are happy to hear that your insoles are helping to keep your feet warm, comfortable and happy! We appreciate your business.

Posted 3 years ago

“It’s Ok but each time I get the insoles it seems like the mold for the insole seems to be off on one side. I have a hip problem which affects my walk if it is slightly uneven”

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Posted 3 years ago

Thank you for your feedback! We will be reaching out to you privately in regards to this matter. We appreciate your business.

Posted 3 years ago

“These are fantastic! It's like having a foot massage while walking.”

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Posted 3 years ago

Thank you for your feedback, Flora! We are happy to hear that your sandals are making your feet happy! We appreciate your business.

Posted 3 years ago

“Shipped fast, product works well.”

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Posted 3 years ago

Thank you for your feedback, Jose! We appreciate your business.

Posted 3 years ago

“Product availability was good”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear that you were pleased with our product selection! We appreciate your business.

Posted 3 years ago

“Happy with the products”

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Posted 3 years ago

Thank you for your feedback, David! We are happy to hear that you are pleased with your products. We appreciate your business!

Posted 3 years ago

“This is my 4th or 5th time ordering and I highly recommend. Super fast shipping!”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear that you received your order quickly. We appreciate your continued business!

Posted 3 years ago

“So happy to find narrow inserts! After emailing my needs the associate directed me to exactly what I needed. Thank you so much!”

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Posted 3 years ago

Thank you for your feedback, Carole! We are happy to hear that our Customer Service Team was able to help you find exactly what you needed. We appreciate your business!

Posted 3 years ago

“Good, prompt service...”

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Posted 3 years ago

Thank you for your feedback! We appreciate your business!

Posted 3 years ago

“Wonderful! These leather insoles helped to solve a problem with 3 new pairs of shoes that I just bought from Florsheim. Their insoles now have a brushed nap instead of leather. Ugh! The nap lays toward the toe, and causes socks to slide down and bunch under the foot. I ripped them out of one pair and replaced them with your leather insoles. Problem solved. I will be ordering two more pairs from you for the other shoes. Then I will begin shopping for a different brand of shoes. Florsheim shoes are made in China now. Not good quality any more.”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear that your insoles have made wearing your shoes more comfortable. We appreciate our business!

Posted 3 years ago

“I will once I wear them, but they look great.”

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Posted 3 years ago

Thank you for your feedback, Harold! We hope you enjoy your order, and we appreciate your business!

Posted 3 years ago

“Very pleasant experience”

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Posted 3 years ago

Thank you for your feedback, Izabela! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“No problems. Came promptly.”

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Posted 3 years ago

Thank you for your feedback, Bonnie! We are happy to hear that you received your order quickly and without issue. We appreciate your business!

Posted 3 years ago

“The shopping was easy. The service was good.”

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Posted 3 years ago

Thank you for your feedback! We are happy to hear about your positive experience. We appreciate your business!

Posted 3 years ago

“Excellent service. Always quick delivery.”

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Posted 3 years ago

Thank you for your feedback, Cynthia! We appreciate your business!

Posted 3 years ago

“Easy ordering and on time arrival. I love the insole quality and the fit as explained on product package was perfect. Will continue to buy my insoles from this store.”

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Posted 3 years ago

Thank you for your feedback, Irene! We are happy to hear that the order process was simple and that your insoles arrives in a timely manner. We hope you enjoy the insoles & that they work out well for you. We appreciate your business!

Posted 3 years ago

TheInsoleStore is rated 4.6 based on 6,453 reviews