Wellocks at Home Reviews

4.2 Rating 215 Reviews
79 %
of reviewers recommend Wellocks at Home
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Phone:

03452626266

Email:

rachel@wellocks.co.uk

Location:

4 Pendleside, Lomeshaye Industrial Estate, Nelson
BB9 6SH

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It feels like the same ingredients that restaurants would get, come straight to your door in lovely Wellocks brown bags! Affordable high quality fruit and veg, Love it!
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Posted 2 years ago
Packed very well and delivered well too.
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Posted 2 years ago
Love the produce on offer from wellocks. Always fresh and the absolute best quality!
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Posted 2 years ago
Excellent quality, very happy with my purchase and the customer service is second to none. Had a couple of issues that were resolved immediately.
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Posted 2 years ago
Delivery was excellent.The cabbage was wilted and tired the oranges dry.The eggs were lovely as was the cured meats,Not sure I would order the veg box again
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Posted 2 years ago
Good choice of veg . Onions are often staring to go off tho .
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Posted 2 years ago
Excellent quality delivered on time packed carefully.
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Posted 2 years ago
Very please with all that was delivered. Everything was fresh and nicely presented.
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Posted 2 years ago
Absolutely love your produce only downside is the packaged veg you put in sugar snap green beans beetroot don't think these are in keeping with what you provide an eggs are broken almost every time
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Posted 2 years ago
Wellocks provide beautiful fresh fruit and veg, all of the highest quality. I’ve been very pleased with every order I’ve had delivered. There is always a good variety
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Posted 2 years ago
First delivery of Wellocks at home was quite disappointing for the price paid. No tomatoes arrived (auto refunded) and had a few freshness issues. One pack of lettuce was brown and slimy. Courgettes were damaged and the bananas were heavily bruised and not fresh so had to be slung. Rest of the produce was good but not ordered again. Disappointing as Wellocks were recommended by a few people that have not had these issues.
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Posted 2 years ago
I did not receive the delivery of frit and salad stuff. As advised when ordering I typed my post code in to check they delivered to my area. It said that they did. On the day it was due to be delivered I received an email to say they didn't deliver to my area and they refunded my money. I was very disappointed as they had my order for nearly a week but left it to the day of delivery to inform me I would not be receiving my order.
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Posted 2 years ago
Extremely pleased with quick delivery and excellent quality of produce received.
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Posted 2 years ago
The day one of my daughters discovered Wellocks was wonderful, and then for you to include my address for home delivery was amazing. Being elderly, it was of enormous help. Last week’s delivery was excellent. I choose three different boxes and it feels a little like opening Pandora’s box each time. The quality of the various contents is very good indeed and without a doubt better than my local supermarket; and the quantity always generous. With Wellocks choosing the contents each week, I am now experimenting with food I would never have previously purchased, and I am absolutely certain that I am following a much healthier diet.
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Posted 3 years ago
Excellent produce and service. I had a problem arranging delivery and received prompt response to allow me to proceed.
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Posted 3 years ago
During the first covid-19 lock down the service and produce was excellent. Unfortunately I can't say the same about the last few months, mouldy and bruised fruit and veg in boxes most weeks. Complained once and received a refund but who wants to keep complaining. When paying the price for quality you expect quality everytime. I have now cancelled my subscription.
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Posted 3 years ago
An Easter gift for my sister and brother in law. They were very pleased with their gift
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Posted 3 years ago
Ordered an Easter chicken package, received confirmation email, however the product didn’t get delivered. Spoken to a member of staff and received a credit, albeit this system issue means my Sunday lunch is no more. Not good and would of thought that if you’re making delivery commitments then you need to fulfil these accordingly. Andrew Dawson-
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Posted 3 years ago
Unbelievably great produce. We love getting the ‘Best in Season’ boxes for the variety and quality and I have really enjoyed expanding my cooking repertoire! Meat also wonderful - especially love Chateaubriand and beef mince. Great that deliveries arrive early enough to deal with before going to work - we have now asked drivers to ring the doorbell and they are always cheerful. Delivery is prompt. Also love the information cards that come with the boxes.
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Posted 3 years ago
Hi. You included beetroots again (we are once a fortnight people for Wellocks). Don't mind making borscht now and then but... In past deliveries, a similar comment would have applied to your providing Jerusalem artichokes and "Heritage potatoes" twice in a row. Both of these are small veg which are either VERY time consuming to peel, leaving little to eat, or have to be washed and then eaten with their skins, which we don't mind too much if it's not two times on the run. We bought some beef tomatoes as an experiment. Unfortunately, as we feared could happen, they arrived pretty unripe and tasteless and have improved not at all by being left in the sun. The avocados: one rotten on arrival, the other just about edible when we waited 3 days. That's avocados for you, in all fairness. The oranges. Interesting variety. Impossible to peel without the flesh falling into juicy pieces. But delicious. The blood oranges: delicious, as usual. Here's a general comment, which all home grocery delivery companies might bear in mind. Just about every delivery contains items which we would never have put in our basket if we had been in the shop and selecting for ourselves. If you can train and reward whoever packs the boxes to pretend they were picking items for their OWN home, you are more likely to keep customers like us and encourage us to buy more from you. Last comment. The process of selecting items to add to an order is just too slow. If you want people to look at what might tempt them, you really must offer a quicker way to get a look-see. All the best Tom Mcneeney
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Posted 3 years ago
Wellocks at Home is rated 4.2 based on 215 reviews