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XpressFlower Reviews

4.7 Rating 6,373 Reviews
93 %
of reviewers recommend XpressFlower
4.7
Based on 6,373 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great customer service and prompt attention! Got my order (last minute same day) settled over the course of 30mins and the recipient was really happy with the floral arrangement received.
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Posted 2 years ago
great service
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Posted 2 years ago
Good service and selection
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Posted 2 years ago
Thank you to the delivery person as I had an incomplete address which caused him a bit of trouble
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Posted 2 years ago
My second order from XpressFlower. Excellent service, beautuful flowers, receiver of flowers was so happy. I am happy too.
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Posted 2 years ago
The whole process of booking went smoothly except the payment. However, the customer service were fast to react and contacted me to verify my order and assisted me with the ordering. Keep it up!
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Posted 2 years ago
Very quick delivery. Very happy. Thank you
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Posted 2 years ago
Good service
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Posted 2 years ago
Delivery process is good.
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Posted 2 years ago
My first purchase from Xpressflower. A very delightful experience indeed. Excellent customer service! My queries were responded to quickly. They sent me pictures of the finished product and then did a follow-up on my order & delivery. Great job! Thank you!
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Posted 2 years ago
They are very prompt and have good service :)
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Posted 2 years ago
Overall satisfied. Instructions/requests were followed. Chat personnel was very responsive to all my queries. Only a bit disappointed in the part whereby delivery is blocked between 7pm to 8pm but delivery guy arrived past 6pm-sh hence recipient was not at the drop off location yet and ultimately delivery guy cannot really speak english so it was a bit of a hassle. But service from the xpressflower itself was satisfactory.
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Posted 2 years ago
Hi Dana, We would like to thank you for your positive comments about the service. We are very pleased that you're satisfied with the overall experience. However, We are so sorry for the few inconveniences you have encountered with the delivery. We are usually known for our promptness and I apologize that this did not reflect on your recent purchase. Hoping that you will still give us a chance the next time. One of our CS representative will call you to rectify the matter. Thank you again for your insightful review and have a great day! Cheers, Chuck CS Manager
Posted 2 years ago
Excellent & easy online ordering experience. Followed by close follow up via watsapp on the progress of delivery. Very pleased. Will surely support your product & services again!
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Posted 2 years ago
I was able to get flowers delivered to my aunty at the soonest slot available. The staff sent me photo update of the bouquet as requested and have called me before delivering the bouquet. My aunt was overjoyed and the sunflowers have definitely made her morning a good one to start!
XpressFlower 5 star review on 10th April 2023 XpressFlower 5 star review on 10th April 2023
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Posted 2 years ago
Good and prompt service
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Posted 2 years ago
Am happy with the service. They keep me updated.. and mostly send pictures of the finished product.
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Posted 2 years ago
Awesome customer service! The item ordered looks exactly how it was showed on their catalogue. The flowers are very fresh looking and the presentation was skillfully done. Definitely one of the best providers in this industry. I am a returning customer. The first order was a very pleasant buying experience like a breeze and the second order was even more impressive with very reliable customer service.
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Posted 2 years ago
I’ve ordered numerous times from xpressflowers and their amazing. Truly they are. Thanks for making my special occasions more special
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Posted 2 years ago
Ordering was simple, and the variety of bouquets was good. A minor point, I wish that the delivery window can be 2 hours instead of 4 hours.
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Posted 2 years ago
My gf was very happy to see it. Thanks for all the help. Appreciated it.
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Posted 2 years ago
XpressFlower is rated 4.7 based on 6,373 reviews