XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,083 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,083 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th June 2025

Anonymous

XpressFlower 5 star review on 15th June 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice bouquet and fast delivery”

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Posted 1 year ago

“very good services by the way all my flowers are ordered only from express flower”

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Posted 1 year ago

“I love to order fr XpressFlowers Other than Express replies Express Services Express delivery The Flowers are always pretty & fresh & affordable”

XpressFlower 5 star review on 4th May 2024

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Posted 1 year ago

“Pleasant experience, polite and helpful service, showed me various bouquet designs that suits the occasion. Thank you.”

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Posted 1 year ago

“GOOD JOB ! XPRESS FLOWER.COM”

XpressFlower 5 star review on 3rd May 2024

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Posted 1 year ago

Hi Razlinna, Thank you so much for the wonderful note! We are absolutely thrilled to hear that you loved your third time experience with us:) We appreciate your support and are overjoyed to have been a part of your daughter's special day. It brings us immense joy to know that she loved the surprise so much. Thank you once again for choosing us to make her birthday celebration even more memorable. We look forward to serving you again in the future! Cheers, Xpressflower Team

Posted 1 year ago

“Love how efficient the delivery is and am very satisfied with what I have ordered and would definitely order from express flowers again”

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Posted 1 year ago

Hi Keith, Thank you so much for the fantastic rating! We really appreciate your kind words and recommendation. We are thrilled to hear that you loved how efficient our delivery service was and that you are completely satisfied with your order. It's wonderful to know that we were able to meet your expectations. We are grateful for your support and look forward to serving you again in the future. Should you need anything else, please don't hesitate to reach out to us. Warm regards, Xpressflower Team

Posted 1 year ago

“Block timing delivery service was very helpful for our restaurant customer who want to avoid delivery during lunch time. We recived photo of actual flower it has been delivered besides DO. This is really good service to confirm and reference how the flower look like. We have been using them for more than 5 years recent improve of their service is quite impressive.”

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Posted 1 year ago

Dear Naoko, Thank you so much for the wonderful feedback! We greatly appreciate your kind words and continued support over the past five years. We are glad that our block timing delivery service has been helpful, especially for avoiding deliveries during busy peak hours. The ability to receive a photo of the actual flower upon delivery is indeed a fantastic feature, allowing you to confirm and reference how the flowers look like. Your satisfaction is of utmost importance to us, and we are delighted to know that our recent improvements have left a positive impression. We will strive to maintain the level of service that has impressed you thus far. Thank you once again for your kind words and for being a valued customer. We look forward to serving you again in the future. Cheers, Chuck CS Manager

Posted 1 year ago

“Fast delivery and response by CS team”

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Posted 1 year ago

“The flower is nice”

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Posted 1 year ago

“Professional and swiftly update. Good experience with them”

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Posted 1 year ago

“Lots of choices for different occassions at different budgets!”

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Posted 1 year ago

“Very satisfied with the standard of service, Thank you”

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Posted 1 year ago

“The best place to buy flowers for your loved ones. The entire experience is seamless. From the time you select your flowers, to payment to post purchase follow ups. Highly recommended!”

XpressFlower 5 star review on 26th April 2024

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Posted 1 year ago

Hi Navin, Thank you so much for your outstanding 5-star rating! We greatly appreciate your support and are thrilled to hear that we could provide you with such a seamless experience. Your kind feedback means the world to us! We truly aim to make every step of your journey with us as effortless as possible, from the moment you choose your flowers until well after your purchase. We are delighted that you found our services highly recommended. Thank you once again for your generous rating and recommendation. We are truly grateful for your trust in us and cannot wait to serve you again in the future! Warmest regards, Xpressflower Team

Posted 1 year ago

“nice flowers”

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Posted 1 year ago

“Helpful and fast response”

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Posted 1 year ago

“Once again your delivery of flowers were beautiful and on scheduled delivery time”

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Posted 1 year ago

“i am pleased with my order (Hamper FH2212) delivery was swift. However, during making the order on-line, the organic apple juice were out-of stocks, if this could be replaced with a better quality item, that was perfect. In addition, i was informed, very last minute (on the very day of delivery - morning) that the strawberries is out. i would had thought so that you can find it easily in any supermarkets duting the night before or the next morning. Instead you choose to replace it with a cheaper value of blueberries. i requesed for add-on fruites to be compensated for the short-fall. i was quite taken a-back while i can accept during order placement, the juice item was out of stock. it was not quite acceptable for the 2nd item or last min (strawberries) were out of stocks too! The florist could have informed me earlier - the day when i placed order (yesterday 22 Apr) and not about to deliver on the actual day i.e. 23 Apr morning. i spoke and rectified this with Ms Venus if any complimentary should be included, but this turned down and not considered at all. finally i requested to change from a brown basket to a white one, however this item were not available too. Above all, i selected Xpressflower for good reviews, some how i might had deceived due to 'no stocks' in one and more items, such as the organic juice, strawberries and finally the white basket!!”

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Posted 1 year ago

Hi Wendy, Thank you for taking the time to share your experience. We're sorry to hear about the unpleasant experience with your recent purchase. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. Rest assured that I will raise this concern to the specific department involved to address further and avoid it from happening again. As a token of our apology, we would like to offer you discount voucher which you can use on your next purchase with us, one of our CS representatives will reach to you regarding this voucher. Again, apologies and we hope to have the opportunity to serve you better in the future. Thank you again for your feedback and for choosing Xpressflower. Sincerely Chuck CS Manager

Posted 1 year ago

“First time I make the purchase here. In short, very happy what I requested and was prepared. great customer service. In future will come again. 👍👍👍”

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Posted 1 year ago

“Efficient service. Nice arrangment.”

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Posted 1 year ago

“The flower arrangement and choice of flowers looks beautiful and fresh”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,083 reviews