XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,376 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,376 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th January 2026

802

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the flowers received. They were beautiful and my mom loved it. Also very impressed with the same day delivery - on time with no hiccups. The online ordering process was also easy and smooth. Highly recommend!”

Helpful Report

Posted 4 years ago

Hello Celestine, Thank you for leaving such a wonderful note. We’re so glad you had a good experience and that your mom loved the flowers:) We do our best to provide our clients with the best service possible. Thank you again and its always a pleasure serving our lovely patrons. Keep safe and happy birthday to your mom from the whole XF family! Cheers, Chuck CS Manager

Posted 4 years ago

“Is not a good idea to force your customers to write a review 😕. Service and arrangement is good. But, because of this, I changed my rating.”

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Posted 4 years ago

Hi Kam Seng Thank you for the feedback and your feedback on our service + arrangement. We just wanted to clarify that there is no intention to force our customer for a review (It is totally optional). However, for customers who share their review/feedback with us, we will use it to push ourselves to improve for our customers. This is the reason why we are transparent with our reviews whether it is negative or positive. We treasure each review as feedback. Stay Safe. Cheers Sam Chief Experience Officer

Posted 4 years ago

“Customer service is great!!”

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Posted 4 years ago

“I’m very happy with the customer service.”

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Posted 4 years ago

“Nothing to complain about, except positive feedback on delivery and service experience, encountered thus far !”

XpressFlower 4 star review on 20th October 2021

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Posted 4 years ago

Hello! Thank you, Joseph for writing such kind words. We take pride in our work and it makes us very happy when our clients post about it:) We will make sure that the rest of the team reads your review. Meanwhile, keep safe and healthy! Cheers, Chuck CS Manager

Posted 4 years ago

“I did a last minute purchase for my parents 50th Wedding anniversaries because the resort can't do it. I also request for an early delivery and Xpress accommodate my request promptly. Thank you for the the superb response & services.”

XpressFlower 5 star review on 20th October 2021

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Posted 4 years ago

Hello Aaron, Thank you so much for the wonderful note. We, the staff, takes pride in catering to the needs of our customer in the best way possible:) We are glad that the team did such a wonderful job. Thank you again and we’ll be here when you need us again. PS. Happy anniversary from the whole XF family:) Keep safe and have a great evening! Cheers, Chuck CS Manager

Posted 4 years ago

“Great website. Fast and efficient. Thanks”

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Posted 4 years ago

“Excellent customer satisfaction with every order placed. Been using this particular outlet for the last 2 years. Receiver always happy with quality and freshness of flowers 💐”

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Posted 4 years ago

Hey Kevin, We would like to thank you for your kind words and for sharing it with the rest of the community. Everyone at Xpressflower does such a great job because our customers are always so nice! Our team works very hard to provide the best service and it makes us very happy that it always reflect whenever you visit our outlet. Thank you once again and have a wonderful day! Keep safe and stay healthy. Cheers, Chuck CS Manager

Posted 4 years ago

“I’m happy for the fast and efficient delivery. The flowers are beautiful 5/5”

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Posted 4 years ago

“Everything is gd”

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Posted 4 years ago

“Same day delivery followed up with a voice call cum text confirmation! With challenging times on logistics, I am very pleased with the prompt service!”

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Posted 4 years ago

“Ordered from XpressFlower a few times , love their good and professional service.”

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Posted 4 years ago

Hi Jia Min! Thank you so much for posting such a kind words about us. We try our best to serve our clients better. Thanks once again and have a great day! Keep safe and stay healthy! Cheers, Chuck CS Manager

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Good service able to suggest which occasion use what type of flowers.”

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Posted 4 years ago

“Hi the flower sent was wilted. Very disappointed as I paid over $100 for it.”

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Posted 4 years ago

“★ ★ ★ ★ ★”

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Posted 4 years ago

“This is a late review. Flowers was delivered last Sunday for my girlfriend birthday we both like the flowers, very nicely done, my compliments to the Ms. Melody from the AMK hub, thank you for your patient serving me always, this my third time buying flowers from her.”

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Posted 4 years ago

“Delivery was prompt.. Flowers seem ok, but died very fast - we were wondering why until ...(see attached photo) 1. cello tapes were left with individual stalks, causing them to wither faster. should have taken them out. 2. lazy way out by florists 3. we buy flowers all the time so we will always open up and see.. surprise motherf**ker.... its like a maid cleaning the surface of the kitchen counter but left the plates in the drawers dirty Also, are there supposed to be fake leaves (see pic) as well? if i wanted fake plant i would go to pollyana instead of a florist enuff said.....”

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Posted 4 years ago

Dear Customer We are so sorry for the experience. This should not be happening and we will be investigating the incident seriously to get to the bottom of this. As it is midnight now, I will get one of our CS Team to contact you tomorrow morning asap to resolve this. Cheers Sam Chief Experience Officer Xpressflower

Posted 4 years ago

“Excellent fresh flowers”

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Posted 4 years ago

“Thanks XpressFlower for following up my urgent request on the specific bouquet I want to get for my daughter’s bday today. Excellent job done and communication done by customer service Lynn (Hope I get her name right.) Thumb up for the efficiency & customer service! 👍🏼”

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Posted 4 years ago

XpressFlower is rated 4.7 based on 6,376 reviews