XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,085 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,085 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th June 2025

Anonymous

XpressFlower 5 star review on 15th June 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly service, timely delivery, beautiful flowers and a happy girlfriend 👍👍😀”

Helpful Report

Posted 1 year ago

“Staff are very efficient and helpful as always. Very proactive in sharing alternative options and willing to go the extra miles to help. Flowers are fresh - always!”

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Posted 1 year ago

Hi Sally, Thank you so much for your outstanding 5-star rating! We truly appreciate your kind words and your loyalty as our customer. We are delighted to know that our staff's efficiency, helpfulness, and proactiveness in sharing alternative options have made a positive impact on your experience. Going the extra mile to assist you is what we strive for! Moreover, we are delighted that you found our flowers to be fresh – we take great pride in providing the best quality possible. Once again, thank you for your continuous support and being a loyal customer. We look forward to serving you in the future! Warm regards, Xpressflower Team

Posted 1 year ago

“Excellent services”

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Posted 1 year ago

“Easy to order. Product received similar to representation on website. Customer service intuitive. Well done!”

XpressFlower 5 star review on 23rd March 2024

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Posted 1 year ago

Hello Fazli, Thank you so much for the wonderful note! We're happy to hear that you had a smooth transaction when placing your order and that the product you received was similar to what is posted in our website. Your compliment about our intuitive customer service has truly made our day:) We appreciate your loyalty as a customer and we are delighted to have you as part of our Xpressflower family. Thank you once again for taking the time to leave a positive review. Your support means the world to us! Best regards, Chuck CS Manager

Posted 1 year ago

“The flowers were mostly wilted and not very nice”

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Posted 1 year ago

Hi Jun, Thank you so much for taking the time to provide us with your feedback. Apologies on any inconvenienced we have caused. Let us check on this internally, one of our CS representatives will reach you to get more details. Sincerely, Chuck CS Manager

Posted 1 year ago

“Good variety of flowers, hampers, etc. One stop for gifting. Delivery has been consistently reliable. Customer is also kept in the loop (order received, delivered, etc) with regards to the delivery.”

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Posted 1 year ago

“Fast & Efficient service - 24/7 👍👍👍👍 Very easy to order online and very very prompt delivery service. Keep It Up !!!!”

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Posted 1 year ago

“Efficient and reliable service from ordering at the retail shop at compass one to arriving the order to my venue. Appreciate the updates on the changes of flower with a courtesy call too😊”

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Posted 1 year ago

“very cute bouquet”

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Posted 1 year ago

“The person told me not all fruits are available but will replace other fruits w same value and let me know the change and send me a photo. I didnt get it.”

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Posted 1 year ago

“Service is good, received email update of the order status from confirmation to delivery.”

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Posted 1 year ago

“Efficient and precise”

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Posted 1 year ago

“Thanks for the good services.”

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Posted 1 year ago

“Website is user friendly, like the ability to include billing address to a company, and the updates received through email. Delivery is prompt.”

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Posted 1 year ago

“Excellent portal and attractive.”

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Posted 1 year ago

“Very nice and fast delivery. Good Service”

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Posted 1 year ago

“I am not at all happy with the service and experience.. 1st they called me and told me to change the color of folowers as they were not available and then once i received the parcel, the picture on the photo frame was someone else's photo and not the one i uploaded.. i am extremely disappointed as they ruined my surprise!! I am asking for a refund and a sorry note..”

Helpful Report

Posted 1 year ago

Dear Mr. Nawaz, Thank you so much for taking the time to share your feedback. We truly appreciate your honesty and apologize for the inconvenience you faced. We completely understand your disappointment with the service you received. It must have been disappointing to have the color of the flowers changed and to find that the photo frame included a picture that wasn't the one you uploaded. We sincerely apologize for the mix-up, as we understand how important it is to maintain the surprise element in such special moments. Your satisfaction is our top priority, and we would like to make things right for you. As spoken we have arrange the replacement of the item you ordered immediately and as a token of apology, we would like to invite you to our garden themed cafe (Knots cafe and living) and will be providing you a voucher which you can use when you visit.. Again, we would also like to extend our sincerest apologies for the inconvenience caused, and we look forward to resolving this matter to your satisfaction. Best regards, Chuck CS Manager

Posted 1 year ago

“The flowers are nicely arranged. Thank you very much.”

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Posted 1 year ago

“fast service”

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Posted 1 year ago

“First time getting from Xpressflower, was told previously by friends that flowers are expensive. But hey, flowers are expensive everywhere in Singapore however the quality of the service I got from purchase to delivery was great, worth the price.”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,085 reviews