XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,084 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 18th June 2025

Anonymous

XpressFlower 5 star review on 15th June 2025

782

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient was very happy with the flower/hamper. So we are happy too. Thank you.”

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Posted 1 year ago

“No comment”

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Posted 1 year ago

“Disappointing delivery service. Despite calling and am getting assurance for same day delivery that did not happen. Don’t think I would use you again or recommend your services to anyone.”

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Posted 1 year ago

Dear Lu-lyn, Thank you for taking the time to provide us with your valuable feedback on your experience with Xpressflower. We sincerely apologize for the disappointment caused by the delivery service. We understand your frustration when you were given assurance for a same day delivery after calling our hotline and informing our CS but unfortunately, it did not materialize. This is certainly not the level of service we aim to provide to our valued customers like you. We deeply regret the inconvenience caused. We would love to make things right and improve our services. One of our CS colleague will be reaching you to arrange the refund of the delivery surcharge. We will be providing also a Discount voucher which you can use on your next purchase. Once again, we apologize for this unpleasant experience. We truly value your patronage and we hope for an opportunity to serve you better in the future. Warm regards, Chuck CS Manager

Posted 1 year ago

“thank you always pleasant to order from you.”

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Posted 1 year ago

“The customer service was quite thorough with pre-delivery notification, timely and update provided upon delivery.”

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Posted 1 year ago

“My first order and it was fuss free. Service was extremely good and I was informed before and after delivery.”

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Posted 1 year ago

“I placed an order for the wrong date, but they contacted me to confirm and managed to deliver it on the same day at the earliest hour, without any extra charge. Their service is wonderful. thank you❤️”

XpressFlower 5 star review on 10th March 2024

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Posted 1 year ago

“Smooth process and timely delivery. Good customer service”

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Posted 1 year ago

“Very experience and meticulous seller. Awesome service and standard to fulfil customer requirements.”

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Posted 1 year ago

“Great selection of the flowers. Service and delivery is amazing”

XpressFlower 5 star review on 8th March 2024

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Posted 1 year ago

“Easy and reliable”

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Posted 1 year ago

“Excellent service from counter staff Fiona & prompt delivery of gift”

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Posted 1 year ago

“Yes, it's pressure shopping to my client.Great services n warm/quickly respond.Thanks”

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Posted 1 year ago

“I approached your branch at Compass One and was served by your colleague -Denise. She is very polite and patience going through the online web with me to search for a suitable set of flowers gift and helped to arrange the delivery. Would like to give her a 👍”

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Posted 1 year ago

“Very good service, good customer relations, delivered on time and good quality plant. Recipient really likes the gift.”

XpressFlower 5 star review on 7th March 2024

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Posted 1 year ago

“I called to ask for the note to be removed, but it wasnt removed. It was an inappropriate note for the event which i realized later in the day. Got into a nagging session because of this. Unreliable customer service.”

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Posted 1 year ago

“Thank you for the prompt service, especially thanks to Sandy guide me through the online order.”

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Posted 1 year ago

“Hamper delivered promptly and as per order. Thanks.”

XpressFlower 5 star review on 6th March 2024

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Posted 1 year ago

“Fast & good”

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Posted 1 year ago

“I like it that you email me a picture of the arrangement when it’s done and before delivery. This was not done previously. A good change. Also subsequent emails to update me of the movement. Very much appreciated!”

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Posted 1 year ago

XpressFlower is rated 4.7 based on 6,084 reviews