“Goods collected from seller on 18th and as of the 28th, still not arrived. No lie, every transaction with yodel has been lost. I will now get into the habit of asking seller if they use Yodel and if so, they have lost a sale.”
“Why have they not already been shut down, illegal lying fraudsters.
“Couldn’t find my address” never had this problem in all the years we have lived in our normal house on a normal street, nothing difficult at all about finding it. Now no way to talk to a human to resolve.”
“My parcel was said it was delivered through my letter box. I was in all day and no parcel was delivered. Contacted yodel they said they will speak to the driver. He said he definitely delivered it. The next day my neighbour dropped it round after the driver delivered to the wrong house. Do not use yodel . They do care for there customers”
“Every single time I have been sent something using Yodel the package has gone missing. Almost non-existent customer services who take no initiative or responsibility. Shocking risk and waste of money to use”
“I live in a block of flats. Rather than ring my doorbell, outside, the driver just left my parcel by the outside door. A resident told her to ring my bell but she just walked off.”
“Not even worthy of one star. First parcel stolen, 3 ‘attempts’ to deliver but told they couldn’t find or access my property which is total lies. Very slow to respond to my complaint. Will never ever use Yodel again.”
“Delivery due today. Tracking and Email stated item was delivered, card posted through my letter box. This is a complete fabrication by yodel driver. I have not received my parcel. It is cat food for a cat who cannot tolerate other types of food. So now down to a few days worth. The shops are empty of this cat food I have had to wait for a few weeks for this to come back into stock. Cant see how the driver mistook my house i live in a very small cul de sac. If not mistaken my house, can only mean yodel driver wanted it for himself. Tried to contact yodel..landlines site down and webchat overburdened. Have Emailed as yet no response.”
“The worst Delivery service ever! I bought an item and it said it should arrive by 25th March but I'm still for my item to arrive it been 3 days overdue.
If only there was an option to give 0 stars I would give to Yodel.”
“At first they could not find my address and I updated it but they still put the wrong address. Very disappointed. They have been at my address before.”
“Got to be the worst courier in the uk. Their drivers have no respect for their customers. Please please stop using them. If you dont your customers wont be happy when yodel let them down”
“Just a few photos of what really happens to your expensive items at yodel depot dartford I was given a job there even after they new I have been in prison 5 times yes 5 times for theft and fraud .STAY AWAY......”
“Yodel claimed they had been unable to deliver to me 0n 3 successive days. We are both in 24/7 because of present virus. On a web chat yesterday I was told their driver had been going to the wrong address and promised a delivery today. Nothing has arrived. I began another Webchat in which I learned the parcel has been returned to the supplier. I was rudely cut off when I tried to complain”
“In the last week 2 deliveries went missing. According to the Yodel tracking they have both been delivered Well not to me they haven't. Worst delivery company ever!!!”
“Said they delivered my parcel but didn't. Was tracking it until driver stopped moving at 5pm - then I get a notice it was delivered at 6pm Liars have stolen my parcel”
“Tracking!! Tracking says the package has arrived but, no ithas not.
Contact Customer Service to no avail, wait, wait, wait and wait but no response
The service as you can see from this company is unsatisfactory and you cannot believe what they say.”
“THIEVES. Deliver driver and there helper throw my parcel ( mams flowers for Mother’s Day) in the back of the van and driving off. Then marking my parcel as delivered, CCTV never lies.”
