“Well you were certainly the most ‘realistically’ priced out there, but of course the crux of the matter comes if/when/should I need your services (hopefully I don’t!) in the future.”
“A really good price, and the first time I tried the chat service it worked really well (yes it does include 90 day European cover). However when I tried later at 1.30 The chat service was closed as they are only open till 2pm… No telephone support :-(”
“very efficient website, simple visual lay out of 'extra options' was clear ,simple =good
I saw late on that 9 yrs is max NCB, you need to id this earlier when completing (or i missed it =unclear) ther form since I amended to 10 and it kept defaulting to nine (your limit , fair enough but i wasn't to know that at that point, leading me to go around rerpaeatedly = frustration/ittitation = not so good.., but overall v.good”
“It made me happy because of the competitive renewal price.
BUT oh dear, never ever again will I use an insurance provider that only operates by email and portal. I have realised how important a phone is and the ability to speak to an advisor!”
“Cheaper than any others so given it’s one insurance you don’t want to claim on I prefer to pay as little as possible. The process was easy and options easily chosen for cover required, no idea about ease of contact but given most insurance companies don’t make contact with them easy seems price out ways anything else to consider”
“Website very easy and intuitive, my car insurance was very competitively priced.
As web only based business, on line chat very generic, not always able to find answer to a query.but overall pretty good”
