“Very clear website, with clear indications of optional extras. Easy to navigate the site and straightforward to install the app. Competitive price and very prompt posting of insurance documents. Efficient.”
“Found Yoga via a price comparison site. I then tried to get a quote direct from the Yoga site. Found this to be nearly impossible due to the detail required, mainly the alarm and tracker information.
Went back to a comparison site and found Yoga again at a better price. Used the link from the comparison site to Yoga and then found it fairly straight forward. I don't like options on things so I didn't appreciate the breakdown options or ;oan car options.”
“First time with Yoga, competitively priced with barely added add ons, hoping there customer care dept will be professional and helpful if needed (hoping not to make any claims), hoping that they treat their loyal customers better than my previous insurer regarding renewal’s”
“The moment of truth will always be when I need to claim (hope it won't happen), so can only give maximum of 4 stars. Very good price, smooth buying procedure. One of the best online interfaces in the market.”
“Only gave “4” stars as found the “live chat” useless and with no landline number to contact and ask questions it is very disappointing. Price quoted and ease of use navigating the website was excellent though. Please, please, please think about an alternative to “live chat” - even if it was an email service that would respond to you within 24 working hours.”
“Website so easy to navigate, the only problem I had was the automated telephone voice took too long to give the code for payment. I had to ask for a resend code three times, eventually I just hung on the phone and hoped something would happen and it did.”
