“Really happy with the renewal process, just finding the monthly rolling cover a bit odd, I like to print my certificate of cover, but obviously now would need to do this each month! I'm sure there's a reason, but seems like more work for everyone!?
Good company though.”
“Really happy with the renewal process, just finding the monthly rolling cover a bit odd, I like to print my certificate of cover, but obviously now would need to do this each month! I'm sure there's a reason, but seems like more work for everyone!?
Good company though.”
“I wouldn’t say happy, basically administering yourself. I had a query and live chat was useless and I kept putting I wanted to speak to an agent in person rather than a bot. I would prefer a contact telephone number for clarifying a query as I couldn’t find the answer that easily. If I answered anything incorrectly than I wouldn’t be covered correctly.”
“Fairly simple and straightforward to proceed although inevitably there was some backtracking to do.
I had made it clear at the outset which extra services I had chosen but I still had to go through a selection process and I did not like then having to make decisions as to which level of service I had decided upon.”
“Wouldn't say 100% happy,my car insurance just renewed,all fine until I checked the schedule,I have a 24 plate car,but the schedule had first registered 2021,tried the online chat Yogi,got absolutely no where at all,didn't understand my complaint. As this was a Saturday,no agents to contact me,will have to wait until Monday to resolve.”
