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Zara Reviews

2.6 Rating 1,013 Reviews
40 %
of reviewers recommend Zara
2.6
Based on 1,013 reviews
Shipping & Delivery
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Courier
Customer Service
Communication Channels
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Location:

53-54 Long Acre
London
WC2E 9JR

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“Very efficient service. Easy to navigate the website. I selected a click and collect service from my local store. My purchases were neatly packaged in a secure box. Very happy customer, would definitely use again.”
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Posted 8 years ago
“Excellent product and service.”
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Posted 8 years ago
“Fitting of the cote was too good”
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Posted 9 years ago
“This clothing company is one of my favourites always my first stop when I need some retail therapy”
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Posted 9 years ago
“A GOOD PRICE ALSO A GREAT COLLECTION AND A VERY GOOD FIT”
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Posted 9 years ago
“I love the scarfs that are sold. I think for a woman over thirty, you don't feel intimidated to purchase the clothing in Zara. Store locations in Oxford Street, London are amazing when you walk through the doors. One thing that needs improvement is that the employees must approach customers more often. They are selling a brand and should show it more in their actions.”
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Posted 9 years ago
“They were happy and helpful.”
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Posted 9 years ago
“Very efficient online service overall. Fast despatch and well packaged. Returns service equally hassle free. Best retailer on the High Street.”
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Posted 8 years ago
“great selection of clothes”
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Posted 8 years ago
“The whole process of shopping online was hassle-free.”
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Posted 8 years ago
“Efficient”
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Posted 8 years ago
“Received the order in a few days. One if the item wasn't right so took it to store for exchange and they were happy to help”
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Posted 8 years ago
“Great products, next day shipping, amazing quality”
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Posted 9 years ago
“Brought online two pairs of trousers from Zara site matched exactly my fit from my sizes entered and arrived quickly and in excellent quality and packed beautifully. Very impressed with Zara thank you. Beautiful quality for such amazing prices! Excellent website too with great selections to chose from.”
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Posted 9 years ago
“love their clothes”
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Posted 9 years ago
“I haven't bought from Zara before. I don't really like online shopping but the parcel arrived quickly in a lovely box that made it feel like Christmas. All of the items were great quality and the sizing was great. A positive experience which I will repeat and definitely recommend”
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Posted 9 years ago
“I love the goods and the value for money xxx”
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Posted 9 years ago
“Always great service. Goods arrive on time and look like the images. Quality is never disappointing and the returns options are great!”
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Posted 9 years ago
“Love love love”
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Posted 9 years ago
“Quick delivery and high quality clothes.”
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Posted 9 years ago
Zara is rated 2.6 based on 1,013 reviews