Zara Reviews

Name: Zara
Address: 53-54 Long Acre, London
Rating: 2.62

2.6 Rating 998 Reviews

41 %

of reviewers recommend Zara

Company Reviews

Questions

Metrics

2.6

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

53-54 Long Acre
London
WC2E 9JR

Write Your review

Tell us how Zara made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great clothes”

Helpful Report

Posted 8 years ago

“I've just received my bicker jacket, I love love love it bought a slightly bigger size as I wear a lot of jumpers in winter, just right thankyou”

Helpful Report

Posted 8 years ago

“Affordable and well made clothing”

Helpful Report

Posted 8 years ago

“Good price, nice staff”

Helpful Report

Posted 8 years ago

“Great customer service. Professional but friendly.”

Helpful Report

Posted 8 years ago

“Great customer service. Professional but friendly.”

Helpful Report

Posted 8 years ago

“The products are really good quality and really high fashion, good looking.”

Helpful Report

Posted 8 years ago

“Amazing Fashion. Fantastic Online styling.”

Helpful Report

Posted 8 years ago

“I love shopping from Zara, I always get my items really quickly and packaged beautifully. Their clothes are lovely!”

Helpful Report

Posted 8 years ago

“Prompt delivery, great customer care. Packaging lovely.”

Helpful Report

Posted 8 years ago

“Way to use website, fast delivery, and an easy return.”

Helpful Report

Posted 8 years ago

“Great products at a great price”

Helpful Report

Posted 8 years ago

“Excellent quality, new improved delivery and easy fast returns. The website is excellent too. Love Zara clothes. Keep up the good work.”

Helpful Report

Posted 8 years ago

“Lovely clothes, fast delivery and comes wrapped in tissue paper and box”

Helpful Report

Posted 8 years ago

“Order a bag in the sale for delivery to store, order recipet came through quickly and delivery to store was amazingly quick too!”

Helpful Report

Posted 8 years ago

“Great delivery service. Clothes arrive in beautifully packaged box and easy to return if needed”

Helpful Report

Posted 8 years ago

“Always excellent delivery and returns policy. Good value for money and quality of clothing.”

Helpful Report

Posted 8 years ago

“Really clear website and clear product images, Very hand for when purchasing shoes!”

Helpful Report

Posted 8 years ago

“Excellent as always brilliant online service”

Helpful Report

Posted 8 years ago

“Really clear website and clear product images, Very hand for when purchasing shoes!”

Helpful Report

Posted 8 years ago

Zara is rated 2.6 based on 998 reviews