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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Easy collection from house and quick payment on receipt.On one occassion when parcel went missing still settled.
Helpful Report
Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
Very good company to make a little extra cash from your unwanted books. It is a shame that they will not now allow a save trade feature anymore as it now involves putting in your items to the trade multiple times to find what they will accept and then putting them all back in once you have enough to make the amount for the trade to be collected. Bot for this, I would have given 5 stars.
Helpful Report
Posted 2 years ago
Thanks for your feedback we will pass this onto the developers for their review. Thanks, Ziffit.com
Posted 2 years ago
Customer service is good as I had a problem with items being accepted and then taken out so I emailed the company who apologised for the error.Prices for items sold are pretty good.
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
Complete nightmare! Over 4 weeks and these people still not collected. No customer service whatsoever! SCAM!!
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
The service I have 'received from you had been excellent and payment is very prompt and efficient Thnkyou.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
I have still not been paid. Going back to April. Now waiting for 2 payments. Will not be using them again.
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
Easy to list items for sale and use website apart from inputting card details.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Brilliant so easy
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Very disappointed. It appears that at least one of the boxes I sent went missing and I have not had any explanation as to why.
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
Easy to use system and a good range of drop off points. Very good shame you didn’t want more of my books.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
All good, accepted and paid promptly
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Again said they did not receive one book in my shipment again. They have corrected it in the past but no reason to not count all the books in one box. Take a picture of your order before you send it in
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
No problem with Ziffit. But have had lots of issues with courier not collecting parcels!
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
Though the Ziffit service itself is efficient, I'm disappointed that prices for books and CDs are heading steadily downwards.
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
My parcel was not collected ?
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
Web-site easy to use. Collection and Payment very quick and easy
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Usually accept the first three books but not many after that. My nearest collection point is now 5 miles away.
Helpful Report
Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
courier came as expected but because parcels where left on the front step he left no tracking card although payment was prompt enough
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Great service other than when an item is marked” not received “ when it definitely was. This happens every few trades.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Very easy to organise the sale and collection was super simple even the delivery driver provided the label
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews