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Ziffit Reviews

4.0 Rating 1,616 Reviews
73 %
of reviewers recommend Ziffit
4.0
Based on 1,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 81%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
3.9 out of 5
Returns & Refunds
Returns Process
Easy
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Ziffit 1 star review on 16th June 2024
Donald Kevin Shorrock
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 5th June 2024
Meg R
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 13th May 2024
Hywel Ellis
Ziffit 1 star review on 9th April 2023
Helen
Ziffit 3 star review on 17th December 2022
Juliet
2
Anonymous
Anonymous  // 01/01/2019
Twice , I have been informed that books have not been included in two batches sent off - Both books WERE included as I packed them up myself! Can you give me suggestions on how this can be avoided in future ?
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Very easy to follow barcode input and just box up and wait for collection from friendly and efficient collection drivers.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Prices are not great but it makes selling old things you don't want very simple and easy. It would be so much better if the app was not so clunky. It would be so simple to be able to order items by price or alphabetical but instead seems to be random and even change. So many simple changes that would make a much better user experience. Ok if you are only selling a few things. Even making it transferable across devices would make a world of difference. Pickup by courier was very easy though for some reason I was not given the expected drop-off option that I would have preferred.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Very easy to use app. Quick and efficient way to sell books.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
good to sell certain books
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Speed of payment.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Brilliant as usual.Fair prices and organised pick up.Thanks Ziffit.
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Several good quality items rejected, one ‘not received”, when I am sure it had been in the box. Service slow once items collected.
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Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
You rejected a brand new CD from HMV only played once. Gave a vague reason that ' either some parts were missing OR it was damaged' (which wasnt true as perfect when sent) Not even one or the other reason.? Feel scammed and was a £1 item. I complained and your customer service was equally unhelpful. Could not give any further info or specifics. Just got a copy and pasted / standard generic reply saying "some of your items" when I was enquiring just about ONE. Then just copied & pasted general terms and conditions to justify your position when I asked for further details again. Not one proper personal explination in any detail. Appauling. Not first problem I've had. One time said a book was missing? Funny it was the only retro annual book I sent and the most expensive item of that trade. Was definately 100% sent. You did reinstate money for that item but not this time. Feel scammed and feel like you knock high price items off trades randomly hoping customers don't notice to save money. I won't be trading with Ziffit ever again.
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Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
Very efficient service, very competitive prices offered,helping raise much needed funds for church benevolent fund
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
Great service from you thank you
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Posted 2 years ago
Thanks for your review!
Posted 2 years ago
prompt service.
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
Although ziffit is the best and pays more than others I still find it very frustrating because after the first 4 books that they always accept I can go through my list of over 300 books and be told not buying yet, so it usually takes me a week to sell 10 books, which is still under £5. Then when they get the books they say so many are not there, (which they are) so then I have to start emailing them to sort it out. To be fair they do sort it quickly. I still have hundreds of books to sell so I will keep using this site because like I said they are the best. (sorry for the rant). If you have books to get rid of then use ziffit. When all's said and done 3or4 pounds is better than none.
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
A great way of keeping our beloved books out there, being read 😀
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
I have used Ziffit quite a few times now and I suppose the only issue I have is that it takes a LOT of books/CDs to get to the point of being able to send them off. I know these items are then resold for considerably more than I sold them for. On the plus side postage is free, which is great, and my first experience of using InPost was very positive, and I was kept informed of my parcel's progress. Payment took about two weeks from the start of the process.
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
Sent a package by InPost over a week ago and apparently it has not been received by Ziffit yet.
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Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
Fast and easy way to make some extra cash
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
Excellent quick service. Packed my books and took to local despatch shop and books accepted and payment made within a few days. Thank you
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Posted 2 years ago
Thanks for your review :)
Posted 2 years ago
The whole experience with Ziffit has caused me enormous stress and now ino one with answer my emails. You collected a parcel from my doorstep - along with the collection - which wasn’t meant for you. I need this parcel back, I have the dpd tracker. I know it’s at your warehouse and it isn’t books and yet no one is getting back to my queries. Can someone please contact me.
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Posted 2 years ago
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Posted 2 years ago
What happened to " save trade for later"? annoying to have to relist as I build up to the minimum figure
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Posted 2 years ago
Hello, We made the decision to remove this feature from the website, however it is still available on the app. Thanks, Ziffit
Posted 2 years ago
Ziffit is rated 4.0 based on 1,616 reviews