Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,468 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because of the large and diverse assortment of watches available, I was able to find precisely what I was looking for, at a very reasonable price. Order Proccessing and Shipping were both fast and drama free, the watch was in my hands in no time. It was exactly what was advertised--if not of even better quality than expected, both watch package and watch itself in pristine condition. Service and product were exceptional. Well done.”

Helpful Report

Posted 1 day ago

“Great sevice, fast shipping! I will be doing business with watches.com again.”

Helpful Report

Posted 2 days ago

“Excellent selection of nice watches, well pictured and prompt shipping & well packaged, I’ll be back no doubt”

Helpful Report

Posted 1 week ago

“Great website”

Helpful Report

Posted 1 week ago

“Very fast shipping!”

Helpful Report

Posted 1 week ago

“I liked the watch very much, it was a good purchase and excellent price, enjoy wearing it, lots of compliments, overall excellent..👍👍”

Watches.com 5 star review on 8th May 2025

Helpful Report

Posted 1 week ago

“Friendly website, secure shipping, delivered in expected time!”

Helpful Report

Posted 2 weeks ago

“My first purchase from Watches and I couldn't be happier, been wearing my new watch around everywhere! I think this will be the first of many purchases...”

Helpful Report

Posted 3 weeks ago

“Love love love my watch!”

Helpful Report

Posted 3 weeks ago

“Received the watch after waiting longer than I expected the watch did not work. I will be contacting you to return the watch very displeased with with this.”

Helpful Report

Posted 4 weeks ago

“2 Wochen Lieferzeit von Salt Lake UT nach Nürnberg BY, sensational. Der Schild Cyclone tourbillon ist eine traumhafte Uhr, war wohl die letzte lieferbare, für den Preis unglaublich. Läuft sogar relativ präzise”

Helpful Report

Posted 1 month ago

“Hard to review because I would give a 5 star for purchasing from you and communicating with your customer service. However, your website is sub-standard - to put it colloquially- it sucks and is a turn-off. Very hard to search for products - not all show up in the search. Very, very annoying pop-ups - every time you leave a page to see a watch detail and return, there’s the same annoying pop-up! On an iPhone these distractions take up significant real estate. So I’d rate your website 1.5-2 stars for hard to navigate and search with distractions.”

Helpful Report

Posted 1 month ago

“Nice looking watch. Can not keep watch on the back of my wrist. Keeps rotating to to underside of my wrist.”

Helpful Report

Posted 1 month ago

“Key points! -customer service is 10/10 -I would recommend to the person who isn’t super into watches but wants something that looks cool. Otherwise, I think the watches are well overpriced and some are drop shipped.”

Helpful Report

Posted 1 month ago

“Great selection, just wish shipping was faster for cheaper but understandable why it's not. Even with standard shipping i wish you coukd select your carrier as I've had the postal service lose or break several packages and its hard to trust them.”

Helpful Report

Posted 1 month ago

“Good discount, delivery on time.”

Helpful Report

Posted 1 month ago

“The watch arrived on time, well packaged, and looks and feels better in person.”

Helpful Report

Posted 1 month ago

“love the website - easy to use, navigate and work with. the only gripe is discounts are often offered (good thing!!) but rarely on the watches I like!!!”

Helpful Report

Posted 1 month ago

“Very professional and smart. Great customer service and quality of products. Thanks so much!”

Helpful Report

Posted 1 month ago

“I’m very pleased with my new Enriva dive watch. It surpassed my expectations. Wearing it, it feels great. I have received several compliments on it. I also purchased a RGMT all brite 54 mm dive watch. It’s definitely a big watch, but once I had it sized it wears well. I definitely would recommend both brands. The large size of the RGMT may not work well for a smaller wrist under 7.5 inches. With that being said I will definitely be making future models of both brands.”

Helpful Report

Posted 1 month ago

Watches.com is rated 4.5 based on 1,468 reviews