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It's time to switch from Trustpilot

Join thousands of brands putting customers first. Gain control of your reviews and data - with transparent pricing and support that truly cares.

Begin your new journey...

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Trusted by over 15,000 fast-leading brands

Smarter alternative

Why brands switch to REVIEWS.io

We’ve heard the same story time and time again: businesses feel locked in, overcharged, and unsupported by Trustpilot. The platform fails to deliver a substantial amount of valuable content for marketers and provides little support relative to its costs.
No lengthy contracts
Trustpilot ties you into long-term contracts, while REVIEWS.io offers a flexible month-to-month plans.
More features for less
Trustpilot’s plans are costly, while REVIEWS.io offers transparent, affordable plans packed with powerful features.
Review ownership
Unlike Trustpilot, which owns your review data, REVIEWS.io gives you full ownership of your reviews and UGC.
Smooth transition

Switching from Trustpilot made easy

Effortlessly import your Trustpilot reviews and preserve your hard-earned ratings.
Maintain your search visibility on Google through Rich Snippets and Seller Ratings.
Get full onboarding support from real people.
Publish reviews using our fully customizable widgets.
Sell more with shoppable UGC Galleries curated from review and Instagram content.
Collect feedback easily with REVIEWS.io surveys feature.
Reputation management

Maintain your Trustpilot reputation

REVIEWS.io gives you the tools to collect reviews across multiple channels, including Trustpilot. With our exclusive reputation management system, you gain complete control to positively influence your ratings. Take charge of your reputation with REVIEWS.io.
Save time analyzing reviews with AI Insights and Reports.
At a glance

The difference is clear

REVIEWS.io
Based on 592 G2 Reviews
We're an affordable and powerful alternative. Modular pricing and innovative features deliver maximum ROI.
Trustpilot
Based on 231 G2 Reviews
They're a highly visible brand that's driven by other brands' content and set the prices on their own visibility, not their product.
9.3
Meets requirements
7.5
9.7
Quality of support
7.0
8.9
Ease of use
8.0
8.5
Review management
5.5
8.4
Online reputation management
6.9
9.4
Good partner in doing business
6.9
REVIEWS.io vs Trustpilot

REVIEWS.io rated higher on G2

Over 15,000 brands trust REVIEWS.io to fuel growth. Rated 4.8 on G2 versus Trustpilot’s 3.4 REVIEWS.io combines powerful review management with world-class support.
Testimonials

Our customers say

Have had a great experience with REVIEWS.io, been using it for a couple of years now and the support and functionality are terrific, have never let us down.
Lovisa Degreef
CEO at Back on Track
Our customers feel more appreciated when given options to share their thoughts. By providing intriguing and valuable questions, I believe they're more inclined and delighted to offer feedback.
Wolfgang Fuchs
Founder at Lotuscrafts
The integration was effortless, allowing for a smooth transfer of our existing reviews. The team provides exceptional customer service & support. We only wish we had switched to REVIEWS.io earlier!
Otto Mouton
CCO
Unrivaled support

It’s no secret our support leads the way

Our customer-first approach means you always have real people ready to help. We invest more in support and development than sales - so you get expert guidance and solutions that truly move you forward.
Get premium support with REVIEWS.io, regardless of your plan.
Easy transition

Hassle-free switch and contract buyout

Contract buyouts

Trustpilot contract holding you back?

Moving to REVIEWS.io is simple and stress-free. We’ll handle a seamless transfer of your reviews and reputation so nothing is lost in the switch.

If you’re locked into a Trustpilot contract, our buyout options make it easy to start seeing results with REVIEWS.io right away.
Switch stories

Brands finding faster growth

Boost in review authenticity
Learn how verified reviews, proactive support, and scalability built stronger trust, reputation, and sales growth.
Growth in customer insights and segmentation
See how MAAP uses Review Attributes to capture deeper product feedback and customer insights for advanced segmentation.
155% increase in 5-star company reviews
Discover how Faerly boosted trust and visibility with a faster, high-performing platform built for growth.
29% uplift in conversions from UGC
Find out how Loci used Shoppable UGC Galleries to boost engagement and drive conversion gains.
Frequently asked questions

Let’s set the record straight

While others aim to be the biggest, we aim to be the best. Your success drives every decision we make, and we continually refine our product to ensure you get a top-tier solution at a fair cost.
Is Trustpilot a better value?

The annual deals you’re tied into are restrictive. We offer far greater flexibility with cost-effective monthly plans - no hidden fees, no price hikes. And with our buy-out deal, you can try us risk-free.

James from Abbott Lyon says, “Brands join Trustpilot for all the wrong reasons - it’s about damage limitation, not about creating good content around your product or service”.

We know customers can be sceptical of REVIEWS.io. We may not be the first brand you think of - and we’re okay with that - because we’ll be the last one you’ll ever need to switch to.

Is REVIEWS.io a Google Licensed Partner?

Yes! REVIEWS.io is an official Google partner, helping you collect and share verified reviews for Google Seller Ratings and Rich Snippets. We sync your review data daily so your ratings appear faster on Google.

Is Trustpilot helping us rank better?

No, Trustpilot itself doesn’t help you rank better - your content does. Having review stars displayed on your Google Ads and product listings in Google Shopping improves visibility and increases CTR, which in turn can lower your PPC costs.

Like Trustpilot, REVIEWS.io is a Google Licensed Reviews Partner and can ensure that you qualify for Google Seller Ratings. Just because one review platform is more well-known than another doesn’t mean Google automatically prioritizes its content.

Trustpilot often tries to leverage this misconception in their proposals - but that’s simply not true.

Do I own my Trustpilot content, such as reviews and user-generated content (UGC)?

Unfortunately, Trustpilot retains the publishing rights to all the content you’ve gathered through its platform. This means you can’t freely use that content, as the ownership belongs to Trustpilot.

However, don’t worry - we’ve developed a process that allows you to preserve this valuable content when you decide to switch. The best part? We transfer the publishing rights to you. So, if you ever choose to stop working with us, you can take your content with you, anytime.

In contrast to Trustpilot, which retains ownership of review data, REVIEWS.io ensures you maintain full control over your reviews and UGC.