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Company Reviews

Elevate your happy customers' voices! Join over 8,200 thriving brands using REVIEWS.io to boost trust and conversions. Get started with a free trial today - no credit card needed.

Google Seller Ratings

Get Stars Next to Ads

Seller Ratings can boost your ads CTR by up to 17%, improving the performance of your paid marketing. They lower the cost-per-click and build trust at the first point of contact, helping you capture top-of-funnel traffic before your competitors.

Automation

On Brand Review Invites

Collecting reviews is all about encouraging happy customers to leave their feedback. To improve the success of your efforts, it's important to automate the process, prompt customers to leave feedback promptly, and ensure that the reviews align with your brand.

SmS Invites

Drive Review Success with SMS

SMS reviews are 3x more effective than email alone. Combine both for better results. Send follow-ups via email, request video feedback via text from top reviewers, all with Flows automation.

Authenticity

Grow Through Customer Trust

Authentic reviews drive sales by connecting with consumers and showcasing real experiences. Customers who actively engage with reviews are 4X more likely to convert into paying customers, while enjoying an average 28% higher basket value.

In-store Reviews

Collect in-store reviews for trust and credibility across your retail locations. Don't miss out on valuable feedback from offline customers.

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Net Promoter Score (NPS®)

Enhance data collection strategy with Surveys. Distribute NPS Surveys via email or specific website pages. Create detailed customer profiles from valuable insights.

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Third-Party Review

Consolidate and manage third-party company reviews effortlessly. Ensure a consistent reputation with Reputation Manager while optimizing review search results on Google Local.

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Customers Voice

Display Trust Signals That Convert

Engage your customers with authentic review content throughout your website, email marketing campaigns and social media channels. Cross-platform review content that converts.

Having reviews on our home page, as well as utilizing their UGC Galleries, established a relationship with the customer from the first visit.
Benjamin Berndt,
CEO @ Universal Store
Feedback

What our Customers & Partners Say

We are fostering robust customer relationships by providing stellar customer service. Additionally, we take our partners and agencies on a journey that establishes a solid and enduring partnership.

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SUPPORT

Frequently Asked Questions

Find answers to frequently asked questions about REVIEWS.io to help you better understand our features, services, and how we can support your needs.
Why collect company reviews in addition to product reviews?

Company reviews build overall trust in your brand, especially early in the buyer journey. They show potential customers you’re reliable as a business, not just at the product level. Together with product reviews, they give shoppers a complete and credible view of your reputation.

Can I use incentives to collect company reviews?

No. Global regulations prohibit offering rewards for company reviews, as all feedback must remain unbiased and authentic. As a Google Licensed Partner, REVIEWS.io validates every review submitted through our platform, so the reviews you collect - and the ones we share with Google - are genuine, trustworthy, and fully compliant.

 How do company reviews impact Google Seller Ratings?

To qualify for Google Seller Ratings, you need at least 100 verified company reviews in the target country, collected within the past 24 months, with an average rating of 3.5 stars or higher. 

Once these requirements are met, Google may automatically display your Seller Rating in ads and search results - boosting click-through rates by 10–17%.

Where can I collect company reviews from?

You can invite customers to leave company reviews via email, SMS, in-store touchpoints, or directly on your website. With automated flows, you can time invites perfectly, whether online or offline, to maximise response rates.

Are SMS review invites really more effective?

Yes. SMS review invites can achieve up to 3x higher response rates than email alone. By combining both channels in automated flows, you can reach customers in the way they’re most likely to engage.

Can I manage reviews from other platforms too?

Yes. With our Reputation Manager, you can monitor and respond to reviews across Google, Facebook, Trustpilot, and other third-party platforms. This gives you one central dashboard to manage your full brand reputation.

How do I display company reviews on my site?

You can showcase company reviews using customizable widgets across your homepage, landing pages, or even within email campaigns. This boosts credibility at every touchpoint and helps convert new visitors into customers.

Build Trust Using Your Customers Voice