Gorgias
The best merchants grow through exceptional customer service
Developed by: REVIEWS.io
Support Email: support@reviews.io
About Gorgias
Gorgias helps independent ecommerce brands turn their support center into a profit center. By centralising customer interactions and automating responses to repetitive questions, your support agents will become sales associates who spend more time on meaningful, profitable interactions with customers.
Gorgias and REVIEWS.io
Gorgias is an innovative helpdesk application that enables online shopping sites to deliver effective consumer support.
Our Gorgias integration enables your customer support teams to take immediate action against customer feedback and queries, all without leaving the helpdesk environment.
Media
Use cases
- Grow Through Exceptional Customer Service
Enabling the integration allows REVIEWS.io to automatically create tickets for reviews that are less than or equal to 3 stars. REVIEWS.io will provide additional information including order ID, product SKU and how many followers they have on Instagram. Once the support ticket is closed an automatic email is sent offering the option to revise the review.