Categories
Customer Experience, CRM Platforms
Resources
Support
Developed by: REVIEWS.io
Support Email: support@reviews.io
About Zendesk
The best customer experiences are built with Zendesk.
Our customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.
Zendesk and REVIEWS.io
The REVIEWS.io Zendesk integration gives your business the opportunity to increase customer satisfaction by managing and responding to your reviews like any other support ticket, all from within Zendesk.
Media
REVIEWS.io - Zendesk
Use cases
- MANAGE 💼
Receive and monitor tickets for company, product & 3rd party reviews in Zendesk.
- REPLY ↩️
Reply to company & product reviews reviews publicly, privately or forward them to team members without leaving Zendesk.
- INVITE ✉️
Send quick review invitations to clients using customised invitation templates.
- NOTIFICATION 🔔
Utilise Zendesk notification settings in your REVIEWS.io account to control which tickets are created in Zendesk. For example: Negative Reviews only, Product Reviews & 3rd Party reviews only etc.