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Reputation Manager

Uncover the best-kept secret to a better online reputation. Monitor & control feedback across multiple platforms for a consistent review rating and take action on negative review scores faster.

Invite Controls

Distribute Multiple Invites

Send review invites selectively to collect reviews on REVIEWS.io & third-party platforms. Without the need to sign contracts with every provider.

We used to spend several hours a week monitoring our reviews. Now we spend 20 mins if that. All negative reviews trigger a ticket through Gorgias, so we can respond fast.
James Bertram
Head of Digital @ Abbott Lyon
Read Case study

Gain More Control in one Dashboard

We've designed a nifty feature that links up the platforms you rely on to manage your ratings and reviews. You're in control - just tweak the distribution of review invitations from completed orders to align with your priorities. It's your show, after all!

Negative reviews

Poor Review Score? No Problem.

No need for a third-party review account! Elevate your reputation using our Reputation Manager tool. Generate positive customer reviews and direct them to other platforms for sustained growth.

Success Stories

Merchants Elevating their Brand Perceptions.

SUPPORT

Frequently Asked Questions

Find answers to frequently asked questions about REVIEWS.io to help you better understand our features, services, and how we can support your needs.
What does the Reputation Manager feature help me to achieve?

Reputation Manager gives you one dashboard to monitor and manage reviews across platforms like Google, Facebook, and Trustpilot. It helps you build a stronger, more consistent brand presence wherever customers search.

How does Reputation Manager help me collect reviews on other platforms?

You can send a portion of your review invites to third-party platforms, like Google or Trustpilot, without needing a Trustpilot account. This helps grow visibility and credibility across the channels that matter to your audience.

Why should I distribute reviews across multiple platforms?

If you only collect reviews on one site, you risk showing an unbalanced picture. Distributing invites helps ensure your brand reputation stays strong and consistent everywhere it appears.

Can I control how many reviews go to each platform?

Yes. You can customise how review invites are distributed - for example, 70% to REVIEWS.io and 30% to Google - based on your visibility goals. By default, our AI-powered system can also optimise distribution automatically, helping you build a more balanced reputation across key platforms without manual effort.

Which platforms can I manage reviews on with Reputation Manager?

Reputation Manager connects with Google Business, Facebook, Trustpilot, Etsy, ProductReview.com.au, TikTok Shop, and more - all within one dashboard.

How does Reputation Manager help improve my brand reputation?

By consolidating reviews into one hub, you can respond faster, monitor sentiment trends, and maintain a consistent, compliant reputation across every discovery point. This reduces risk, strengthens trust, and improves overall brand perception.

Actively Encourage Review Collection on all the Major Platforms.