I have had a positive experience with reviews.io. We initially decided to select reviews.io because the experience during the sales process exceeded competitors in terms of assistance, answering our questions and showing how the system can work for our business. The onboarding and support has been the same, I've sent lots of questions while implementing and testing reviews.io correctly and the support has been excellent and pretty much immediate. We've seen a big increase in the number of reviews we are getting since implementing and it's great to be able to demonstrate to our customers that our reviews are verified