Reviews.co.uk Reviews

4.90 Rating 168 Reviews
98% of reviewers recommend Reviews.co.uk
Visit Website

Phone:
01162530618

Email:
support@reviews.co.uk

Location:
29 St Nicholas Place

Category:
Business & Office

Are you a business owner? Click here to learn about Reviews.io business solutions.
Alex - Wilkinson Cameras
Overall Rating
Verified Buyer

We were looking to integrate both product and company reviews on our website, but also find a way to include company reviews of our high street stores. The important things for us were ease of use, services offered, customer experience but also and rather importantly that the solution was affordable. We had already had conversations with many competitiors, but Reviews.co.uk was the only platform that ticked all these boxes.

In all honesty, we thought we would trial it and see how it went and if we needed to find a more expensive solution then we would. We haven't needed to! Reviews.co.uk has been a pleasure to use and their platform has evolved massively since we started using them. We started with company reviews, moved on to add product reviews, are about to go live with Expert Answers on our website and have just discovered and implemented the 3rd party company review option.

The platform is easy to use from initial set up, to website implementation, to replying to reviews, reporting, automated emails, etc. and the customer service has been unbeatable.

It has been very positive for us in terms of the numbers of reviews we receive both on products and as a company and we believe Expert Answers will add even more to our website and customer journey. Conversions are up, but also we are able to address any issues raised and hopefully restore customer faith where a negative review has been left. Previously we may never have had to chance to reconnect with this customer.

Every time I think reviews.co.uk can't improve, they seem to add a new string to their bow. We couldn't be happier with the platform or service offered and I would highly recommend them to other retailers.
Posted 2 months ago
Visit Website
Emma
Overall Rating
Verified Buyer

After struggling through conversations with numerous other review platforms and eventually discovering they didn't do half of what they claimed to or cost a small fortune, we came across Reviews.co.uk. The team are so helpful and friendly, the technology easy to use and does what it says it will, amazing! So happy we found them!
Posted 2 months ago
Miki
Overall Rating
Verified Buyer

Reviews.co.uk is very simple for our customers to use!
Posted 2 months ago
Peter James
Overall Rating
Verified Buyer

Real people run this company. Real people you can talk to about your requirements, real people who listen to those requirements, real people who act on those requirements.

It's great value, the team are great, and if anything is not quite right you can be sure of assistance.

Bit of a no-brainer really.
Posted 2 months ago
Secret-Linen-Store
Overall Rating
Verified Buyer

They were helpful with my request, and quick to respond.
Posted 3 months ago
The Private Plate Company
Overall Rating
Verified Reviewer

Reviews give customers confidence in dealing with a company that they haven't dealt with before. We find that customers will often mention reading reviews before placing an order with us. It also keeps us conscious that we have to get things right every time to encourage reviews.
Posted 4 months ago
Marketing Manager At Humax Digital
Overall Rating
Verified Reviewer

I have been so pleased with Reviews.co.uk, i can honestly say that our sales have massively increased thanks to the reviews collected. Reviews.co.uk offer an easy to understand and manage client portal. Their staff are always on-hand to support my requests and resolve any issues very quickly.
Posted 4 months ago
Paul From Power Direct
Overall Rating
Verified Reviewer

By far the best experience of after sales support I have received, and I have been in the business for more than 25 year. Very friendly, informative and helpful. Plus the admin panel for sending review invites is very intuitive and extremely easy to use. Definitely worth 5 star in my opinion and would definitely recommend to any other company that is looking to use a review site.
Posted 4 months ago
Anonymous
Overall Rating
Verified Reviewer

Great response rate to emails and online chats
Posted 4 months ago
Tom
Overall Rating
Verified Reviewer

We have found it to be really good. It has been a nice and easy system to work with and very user friendly for customers to review. The process is quick for customers, allowing them to review without the faff of signing up.
Posted 4 months ago
Ronak - The Drinks Basket.
Overall Rating
Verified Reviewer

Brilliant service from start to finish. Any small issue is fixed within minutes, and continuously checking if everything is up to scratch!

Posted 7 months ago
Anonymous
Overall Rating
Verified Buyer

Been a pleasure to work with from the start, always been on hand to assist us when needed.
Posted 7 months ago
Lovefone
Overall Rating
Verified Reviewer

We're a huge fan of this service. We've used reviews.co.uk for years and have found the service delivers significantly higher conversion rates than Trustpilot and is literally one quarter the price. The backend reporting is a joy to use which was a major issue with our previous provider Feefo. The team is very responsive and they're always developing new features like NPS scores. And they pay tax in the UK - how refreshing!
Posted 7 months ago
Sam Progreen.co.uk
Overall Rating
Verified Buyer

Reviews customer service team are always helpful and the system is simple to use for both merchants and customers alike
Posted 8 months ago
Richard From PSD Clip
Overall Rating
Verified Buyer

Competitive pricing options, Great customer support, Excellent user friendly platform! Way above all the other review sites around. Very happy and would definitely recommend!
Posted 8 months ago
Natalie Owner Of Stylepb.com
Overall Rating
Verified Buyer

I've been really happy with service. Especially the fact that I can ring the help line and speak to an actual human and get instant help! As a small company, this makes a huge difference. I would definitely recommend.
Posted 8 months ago
Ash
Overall Rating
Verified Buyer

The platform is easy to use, the support staff are attentive and the pricing is fair. Very happy!
Posted 8 months ago
Steve
Overall Rating
Verified Buyer

Great service, really easy to use system and to setup.

Had a few issues along the way but customer service, shout out to Alice! Have been exceptionally helpful and dealt with our issues in great time.

We'd recommend them to any company looking for a simple but powerful review system.

Posted 9 months ago
George Hartshorn
Overall Rating
Verified Buyer

Very simple to use. Very good response from our clients, 20-25% return on our review requests which is much higher than we used to get.
Reviews.co.uk will transform your business.
Posted 9 months ago
Tom
Overall Rating
Verified Buyer

Clean site, great customer service, and contemporary digital tools. By far the best review site we use, hats off!
Posted 10 months ago
Reviews.co.uk is rated 4.90 based on 168 reviews