Reviews.co.uk Reviews

4.86 Rating 185 Reviews
97% of reviewers recommend Reviews.co.uk
Frans - Polplan.co.uk
Verified Buyer
"Great company, easy to deal with and great support team."
1 Helpful Report
Posted 1 week ago
Jason Owner Of EWheels
Verified Buyer
"I've spent many countless hours trying to find/integrate a robust reviews platform for our site. We originally made the mistake selecting TrustPilot—mainly due that I wasn't aware of Reviews.io existence during the selection process—who proved [TrustPilot] not up to the task, they charge an eye-watering high price & lock you into a one-year contract, even it is not fit-for-purpose. The contrast with Reviews.io could not be more distinct. They've been extremely accommodating to our specific Customer needs, there is no contact, the system is simply terrific. If you want an intelligent platform to manage your valuable Customer reviews, there is really only one sensible choice today."
2 Helpful Report
Posted 2 weeks ago
Line | Neat-nutrion.com
Verified Buyer
"Super friendly and helpful staff and great support!"
Helpful Report
Posted 2 months ago
Claire - Cyrane Systems
Verified Buyer
"We have moved over to Reviews.co.uk quite recently and have to say the support and online support the staff has given has been fantastic. The systems is easy to use would highly recommend."
1 Helpful Report
Posted 3 months ago
Jason | Fish4dogs
Verified Buyer
"As feature-rich as more expensive alternatives, but for less cost. Always dealt with any queries quickly and thoroughly."
2 Helpful Report
Posted 3 months ago
Relton | MollyMojo.co.uk
Verified Buyer
"Very helpful and easy to talk to"
Helpful Report
Posted 3 months ago
Camilla Tress From Oliver Bonas
Verified Reviewer
"Reviews.co.uk provide a very personalised service with support and advice whenever needed. And apart from that, it's great to get reviews pulled through to Google, images with reviews and more amongst the many other benefits they provide."
1 Helpful Report
Posted 3 months ago
Olivia Chan Board-Game.co.uk
Verified Buyer
"Very effective and speedy customer service! I called with not much hope for a solution and was gratefully proven wrong, thank you very much reviews.co.uk"
Helpful Report
Posted 3 months ago
Tim | Snakehive
Verified Buyer
"Very impressed with reviews.co.uk, incredibly helpful staff and a great product. Have used other review platforms in the past and reviews.co.uk is by far superior on every measure"
Helpful Report
Posted 3 months ago
Mark (XS-Stock)
Verified Buyer
"Working with Luke and within 10 mins had solved a number of issues causing me that head scratching frustration. Brilliant. Thanks Again."
Helpful Report
Posted 4 months ago
Stephanie| Sheargold Pianos Ltd
Verified Buyer
"Reviews are always happy to help. They have gone above and beyond on numerous occasions and would highly recommend them!"
Helpful Report
Posted 4 months ago
"I am a long standing customer of reviews.co.uk and I recently noticed a slight technical issue with one of their widgets on the mobile version of my website. I emailed the support team who came back to me promptly and the issue was solved within a few days. I could not fault this company at all, thanks again!"
Helpful Report
Posted 4 months ago
"Tried out the Business Solutions here on reviews.io to test it out. Was charged a subscription fee right off the bat even though there was supposed to be a 3 day free trial. No problem. Cancelled the subscription in a week, and I was still charged for another subscription because "I have to give them 30 days written notice". So basically, I used reviews.io's services for 7 days and was charged for 2 months of subscriptions. If you're a business owner, you might want to reconsider signing up with reviews.io. I will definitely advise all my peers to stay away from this platform."
Helpful Report
Posted 4 months ago
Hi John,

Im really so you feel this way about our service. I have checked our records and you chose the option to add card details and pay instantly. Regarding the cancellation period of 30 days this is clearly stated on the sign up pages. As a gesture of goodwill we have refunded your card.

Kind Regards
Callum Mckeefery
Managing Director
Reviews.io
Posted 4 months ago
""Told I was unable to leave a review for a cleaning company (Molly Maid) after they came round my house to give an estimate and then never got back in touch despite contacting them several times to chase them. I wanted to leave a review and share my negative experience so others would be aware. Instead, I was told I would need a customer or job number to prove I was a customer of Molly Maid. How am I supposed to have a job number if they never got in touch in the first place. Ridiculous structure for a review website, easily rigged by the retailers/companies based on the website and will not offer a fair reflection of the companies signed up with them""
Helpful Report
Posted 4 months ago
Hello Freddie,

Thank you for your Review.

I understand that you have been speaking with my colleague Matt in regards to leaving your Review for Molly Maid.

To ensure that our platform remains as trusted as possible we only allow genuine reviews on the platform & do require proof of purchase.

If you are able to provide this then we would be more than happy to assist you in leaving your review.

Kind Regards
Alice
Reviews.co.uk
Posted 4 months ago
Ben From Lights4Fun
Verified Buyer
"Luke was really useful and helped solved my technical issues!"
2 Helpful Report
Posted 5 months ago
"Altitude Internet have been using Reviews for a review platform for our business for the last month and are very happy with the service. The portal is straight forward and easy to use, it commands high rankings in the search engines and the quick invite process is easier than other platforms to use. 5 Stars. Recommend."
Helpful Report
Posted 5 months ago
Andy From Middlers.co.uk
Verified Buyer
"Awesome support, awesome service, very happy"
Helpful Report
Posted 5 months ago
Alex - Wilkinson Cameras
Verified Buyer
"We were looking to integrate both product and company reviews on our website, but also find a way to include company reviews of our high street stores. The important things for us were ease of use, services offered, customer experience but also and rather importantly that the solution was affordable. We had already had conversations with many competitiors, but Reviews.co.uk was the only platform that ticked all these boxes. In all honesty, we thought we would trial it and see how it went and if we needed to find a more expensive solution then we would. We haven't needed to! Reviews.co.uk has been a pleasure to use and their platform has evolved massively since we started using them. We started with company reviews, moved on to add product reviews, are about to go live with Expert Answers on our website and have just discovered and implemented the 3rd party company review option. The platform is easy to use from initial set up, to website implementation, to replying to reviews, reporting, automated emails, etc. and the customer service has been unbeatable. It has been very positive for us in terms of the numbers of reviews we receive both on products and as a company and we believe Expert Answers will add even more to our website and customer journey. Conversions are up, but also we are able to address any issues raised and hopefully restore customer faith where a negative review has been left. Previously we may never have had to chance to reconnect with this customer. Every time I think reviews.co.uk can't improve, they seem to add a new string to their bow. We couldn't be happier with the platform or service offered and I would highly recommend them to other retailers."
2 Helpful Report
Posted 8 months ago
"After struggling through conversations with numerous other review platforms and eventually discovering they didn't do half of what they claimed to or cost a small fortune, we came across Reviews.co.uk. The team are so helpful and friendly, the technology easy to use and does what it says it will, amazing! So happy we found them!"
1 Helpful Report
Posted 8 months ago
"Reviews.co.uk is very simple for our customers to use!"
1 Helpful Report
Posted 8 months ago
Reviews.co.uk is rated 4.86 based on 185 reviews