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Reviews.io Reviews

4.9 Rating 588 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 588 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Reviews.io Reviews

About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 4 star review on 12th July 2021
R3 Data Recovery Ltd
Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Reviews.io 5 star review on 26th September 2019
Rinaldo
Anonymous
Anonymous  // 01/01/2019
Please write a short review
Helpful Report
Posted 1 year ago
As a company needing to collect reviews using a trusted platform the decision to pick Reviews.co.uk was the right one. No reviews platform is perfect but this one is the closest a small business will get if it wants to be aligned to a good company ethos and not get hijacked by the global data harvesting platforms. Reviews help consumers and good businesses to find each other safely and securely. As a reviews platform Reviews.io has worked hard on dataprotection, GDPR, reliability and functionality without $100millions of "venture capital investor" backing If you are a consumer do not get #Trustjacked by so called trust worthy or transparent review publishing platform Trustboxes. If you are business consider that Reviews.io has been able to do more with less and should be supported allows clients to post anonymously without failing verification. In my own experience reviews.co.uk took action when a competitor posted fake negative reviews against my company and fake positive ones for themselves. The more that use Reviews.co.uk the better it will be able to improve its reach and features but do not assume it is a pay as you go reputation management service, or can be bought to hide reviews. As someone who has helped victims of scams that are weaponised by fake verified reviews and faked trustboxes I am also highly critical of the reviews collecting services. The one criticism I have of reviews.io is it does not have video submission. It would be useful to show some of the work we do not just some pictures. Andy Butler Operations Manager R3 Data Recovery Ltd Security House Windsor Street Sheffield S4 7WB 🌏www.r3datarecovery.com ☎️0800 999 3282
Reviews.io 4 star review on 12th July 2021
Helpful Report
Posted 2 years ago
We really appreciate your feedback and like any good review, you've provided ways in making our product even better. Allowing reviewers to upload video has proven to be very successful for bands and you're not alone in wanting the ability to respond to reviews via video! We've taken your request onboard which will increase the urgency in getting this added to our solution.
Posted 2 years ago
ITS A WAY OF KEEPING YOU UP TO SPEED ON HOW YOU ARE PERFORMING AND STOPS COMPLACENCY
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Posted 2 years ago
Great Service
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Posted 3 years ago
We've been using Reviews.io for nearly a year and it's great. The team are great to work with, our Account Manager Ciaran has some really good ideas and takes the time to understand our business.
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Posted 3 years ago
The reviews.io platform is a great social proof tool and feedback collector that we use to improve our business. The reviews moderation is very difficult though.
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Posted 4 years ago
HI Karolina, thank you for your review and happy that you are getting on so well with our platform and collecting reviews well, we always appreciate our clients feedback so many thanks for your comments. Keep up the great reviews Nicola
Posted 4 years ago
Thank you!
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Posted 4 years ago
Good communication with account manager and prompt responses to our.queries.
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Posted 4 years ago
Thank you Lea, always a pleasure working with you. Appreciate your review and look forward to seeing your great reviews continue to come in :) Nicola
Posted 4 years ago
We got the issue resolved in the end but it took much longer than I would have liked.
Helpful Report
Posted 5 years ago
Hi Dave, Thank you for your review. We are pleased that we were able to work with you & help resolve your issue. I am sorry to hear that it took longer than you would have liked, the issue that you were experiencing was quite complex. We are constantly working on our solution & support to help ensure that any issues are resolved as quickly as possible. If there is anything we can help you with in the future, please let us know. Kind Regards Alice Reviews.co.uk
Posted 5 years ago
Great response rate to emails and online chats
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Posted 7 years ago
I have found the customer service and online support to be excellent so far! Really friendly and really helpful. I'd like to see a more intuitive platform in terms of designing and personalising the email templates. You need a bit of coding knowledge and it's not particularly obvious how to make adjustments to images, padding, etc. Hence, you do need the online support to help you, which they do promptly and in line with your requirements.
Helpful Report
Posted 7 years ago
Thanks for your review Sarah! We try to make the platform as easy for to use as possible & take all feedback on board. We are glad that we were able to help you with your email template & we are always here to help moving forward! Happy collecting - The Reviews.co.uk team!
Posted 7 years ago
We are happy with the overall service we have received from reviews.co.uk . My only niggling concern is that email response for queries and problems can be slow, however pick up the phone and give them a call and they are super friendly and helpful. Thanks to Callum for sorting my log in problems!
Helpful Report
Posted 8 years ago
Happy to hear your problem was sorted. We are always happy to help. Please let us know if you need anything in the future! Sincerely, The Reviews Team
Posted 8 years ago
Always receive a quick response with any queries that we have and offer useful tips too
Helpful Report
Posted 9 years ago
Thanks for the feedback! We always try our hardest to get back to you as quickly as we can to ensure you are getting the most out of our service. Many thanks The Reviews Team.
Posted 8 years ago
I have a site collecting reviews with Trustpilot and wanted reviews for my new additional site so I thought I would give reviews.co.uk a go with the view of moving both sites to reviews when my trustpilot contact was up. I have to say the service I have received so far has been excellent.
Helpful Report
Posted 10 years ago
Reviews.io is rated 4.9 based on 588 reviews