1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,903 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Driver came 6 hours after I placed the order. His tool kit consisted of sockets and some hand wrenches. Most of the tools were all rusty and toolbox was a mess that it took him a long time to find what he needed. I was surprised to find that he doesn't carry extra battery terminals to replace existing ones if necessary.”

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Posted 5 days ago

“My installer went above and beyond when he was given the wrong battery, by putting in the wrong one so I wasn’t stranded the next day. Then he procured the core battery and came to my office to complete the installation.”

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Posted 6 days ago

“I am handicapped and they sent a service person right to my apartment. Everything was handled very professionly. Good job.”

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Posted 6 days ago

“I signed up to show up btw 10-12, he didn’t get here til 2. Not a big deal. Great service!”

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Posted 6 days ago

“Great and prompt service. I have used this compnay a couple of times.”

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Posted 6 days ago

“Customer Service 10/10 Communication and updates 10/10 Delivery 10/10”

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Posted 6 days ago

“Great response and customer service answered my questions. Isaac the installer kept me updated on arrival. Quick service and the problem solved. I wish all services operated this way.”

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Posted 1 week ago

“Dan did agree great job he was quick and left everything neat and clean.”

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Posted 1 week ago

“very professional, in and out quick and efficient.”

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Posted 1 week ago

“Process was easy! Email confirmation with date/time and battery selected. Until I received an email stating my order had not been fulfilled. The battery was not shipped/delivered. And then later my appt. has not been dispatched. They said that you would get updates, tracking updates, etc. etc. Nope!! Just left me with ambiguous thoughts. No call, no text, and no email telling me what to expect or what not to expect. The day of I had to chat/box asking what’s going on. No number to call, only a chat box. Was it AI, or was I talking to a real person. They told me to expect the driver/technician, and they would bring a battery, because mine was never delivered. They never showed!! No call.. No text.. No email telling Bad experience”

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Posted 1 week ago

“Very satisfactory in all areas, from shopping to instilation”

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Posted 1 week ago

“I had to cancel our order. Originally, we were scheduled for a 2-4pm window on Dec 31st. Then I got a message requesting a window change to 5-6pm, which I accepted. Then, no update until Jan 2 this morning, through an early morning text message saying that a driver will contact us once on route. I reached out on the 31st by phone - the ensuing message by text was they were closed, but nothing else. Finally this morning, I called again at 11 am after not receiving any update, waited 10' for a live agent who told me they could not find a driver for us yet. This is unacceptable to have an order accepted when one is not able to fulfill it as indicated in the order, nor able to follow-up with their customer.”

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Posted 1 week ago

“Service call was great but the warranty on the car battery not so much. They replaced a dead battery for me on 11/22/24 and on 12/24/25 the battery died again and had to be replaced again. This time I bought the max battery and service we will see what happens.”

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Posted 1 week ago

“Incredible service done right and done quickly with expertise and a smile. Can't ask for anything more”

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Posted 1 week ago

“Alvaro did a great job and was very professional. The overall experience and communication was fantastic.”

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Posted 1 week ago

“1800Battery delivered as promised. Great customer service, same day serive, on time and fast installation.”

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Posted 1 week ago

“TECHNICIAN WAS GREAT. PRICE BIT HIGH BUT SERVICE ARE 10/10. THANK YOU.”

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Posted 1 week ago

“I gave 3 stars because they sent the car battery through door dash and instead of the delivery guy knocking on my door or calling us to let us know the battery was there they just left it on the front of my door and kept it moving. I live in a building where anyone can could just walk by and take it. Since when door dash delivers car batteries.?”

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Posted 1 week ago

“Service is a little expensive but very convenient. Technician was on time and qualified for the service. Would definitely use this service again.”

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Posted 2 weeks ago

“I scheduled a $300 battery service after being given multiple options and selected the middle tier at about $350 after tax. After the appointment was set, the technician called and said the battery I “needed” would now be $450 and that I had to upgrade to keep the service. This was never disclosed upfront and felt like a bait-and-switch. If higher pricing is required, it should be clearly stated before scheduling.”

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Posted 2 weeks ago

1-800-Battery is rated 4.3 based on 5,903 reviews