1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,704 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Saved my life. Glad to find you! Convenient to make an appointment and select a battery. Technician was on time, (with tracking!) pleasant, and only took 3 minutes. Until next time...”

Helpful Report

Posted 1 week ago

“Most of my searches for "roadside battery replacement" incorrectly returned towing companies offering "battery service" (which means jump only). Additionally, "Roadside Assistance" offerings through my credit cards also only meant jumps. The pain of calling 5-6 places, often only answered by bots, was extremely painful. However, once I [finally] found the full roadside battery replacement service through 1-800-battery.com I was very happy. The request for service was 100% online...but not to worry...they texted me updates immediately and kept me in the loop as to the progress of my order. The gentleman who came to me was professional, knowledgable, and fast. They also took the old battery for recycling. A+.”

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Posted 1 week ago

“We were very pleased. The technician arrived on time and installed the new battery. Since our battery was completely dead, we couldn't even jump start the car. We would have needed to have it towed. To have someone show up the same day and just take care of it was wonderful service.”

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Posted 1 week ago

“Tech did a great job. And, this service is very convenient since they come right to your house.”

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Posted 1 week ago

“Pretty good service. The battery was to come 2-4 on Monday and didn’t get here until Tuesday. The customer service reps did a nice job of following through. The installer was a great guy too.”

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Posted 1 week ago

“I was very impressed with the quick response and everything kyle did that evening to get me back on track.”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“I read the online reviews, which were great, so I put in a request for a battery purchase and installation. I requested a 9-11 a.m. window for service. I called at 11:30 to inquire on the status and was told that they were trying to locate someone to install the battery. Huh?? Why was that not on the website when I selected a service window? I specifically selected this company and service time becuase I had to be somewhere in the afternoon. The technician did not get here until after 1:30. Definitely not worth the price.”

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Posted 1 week ago

“Jose was great answering my call and setting up appointment. Tech who came out changed battery lickety split!”

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Posted 1 week ago

“Cheaper than all the other companies around. AAA, towing companies, emergency services (locksmith/roadside services). Followed instructions call before so I could meet them at my car. Kept appointment,fast,friendly, professional technician. Will do business with them again and will definitely let people know about them”

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Posted 1 week ago

“My experience with Battery.com was outstanding. From Jose's excellent help on the phone to Devon Campbell who actually installed the battery. Devon was amazing. He was right on time and had my car up and running in less than 15 minutes. The customer service was so good that I actually posted it in our building listserve.”

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Posted 1 week ago

“What an easy way to replace a battery! Website let me pick day and time for installation, and the mechanic arrived right on time. And the mechanic was quick, efficient, knowledgeable and friendly. I hope I don't find myself needing another battery, but if I do, I know who I'll call.”

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Posted 1 week ago

“He did a great job!”

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Posted 1 week ago

“Not listing your non refundable fees is deceptive. Although I like the premise of how you help customers, it should be noted on the website prior to purchase, these so called non refundable fees. I think transparency makes all the difference. Lastly your chat service is OK at best. Response times are unsatisfactory.”

Helpful Report

Posted 1 week ago

“They were unable to complete the contracted replacement. This caused a minimum of a 2 day delay in getting my car running again. When unable to meet initially scheduled installation, I was notified and accepted a 1 day delay. Was not advised of a new time for that day as promised. The next day, I was informed that they could not get a driver out to my location. I would have thought they would have known that from the beginning, it isn't like I live in outer Mongolia.”

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Posted 1 week ago

“Sergio was great, he double checked if the battery was the right size for my car because I left the wrong information when I bought the battery on the web site. My car starts and runs as new again, thank you!”

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Posted 1 week ago

“I was very satisfied with the entire service on Thursday Oct.23rd. Very qwik and very easy. Not sure what I would've done without it.”

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Posted 1 week ago

“Although the on line process was a bit confusing , the arrival and battery replacement could nit have been smiother. The tech was pleasant and helpful. I would recommend this service to anyone in need.”

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Posted 1 week ago

“This has to be the best way to replace a dead vehicle battery if you are stuck at home! I have used this company twice, and never need to look further!”

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Posted 1 week ago

“Done very well. Difficult placement of battery but he was able to get the job done.”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,704 reviews