1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,967 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“The technician that installed my battery was outstanding. Both installers were professional and efficient. My complaint is that I used this service to replace my battery just one year ago. I used it again because it is easy and user friendly. I hope someone will reach out and compensate me for poor quality since I did not chose the most inexpensive option and the warranty was for 3 years.”

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Posted 4 days ago

“Everything they said would happen did happen All you can ask for”

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Posted 4 days ago

“Technician was very curious and very nice . He did a great job and was done in no time!! I will use them in the future for all my batteries..”

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Posted 4 days ago

“Fabulous experiece! It was quick and easy to select the battery and installation online. They did a great job of keeping me informed. The installer came within a matter of a few hours to replace our dead battery with the new one. Highly recommend 1-800-Battery!”

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Posted 4 days ago

“It was a great experience. My son’s car needed a battery. I chose the battery I wanted on their site, scheduled it and they came to the cars location and installed it at the time I needed the same day! I definitely recommend them.”

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Posted 4 days ago

“Ordered battery and needed it to be installed in our Range Rover because it was a little more complicated than just switching batteries. Ordered battery and 4 hours later Jeff the Technician showed up and had the replacement installed. Highly recommended, great experience.”

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Posted 4 days ago

“Very knowledgeable! On time and very quick!!”

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Posted 4 days ago

“Quick response”

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Posted 5 days ago

“Edric Panganiban was professional, courteous, knowledgeable and efficient. Text communications were accurate and phone communication was clear and precise. Delivery was quick and timely.”

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Posted 5 days ago

“The tech took forever. The car works, but the remote start doesn't. Zero stars.”

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Posted 5 days ago

“Great job! Thanks”

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Posted 5 days ago

“Isaac was amazing! He handled the cold like a champ and nailed the process.”

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Posted 5 days ago

“Cory was amazing! He was efficient and kind. It took some time to hear from dispatch of when someone was coming out. I had to reach out to them numerous times in an 18hr period”

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Posted 6 days ago

“Relieved to have found 1800Battery. The process for selecting the right battery and scheduling the install was fairly seamless. Everything processed smoothly despite 10 degree weather. Thank you!”

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Posted 6 days ago

“Wonderful experience. David was on time, professional, and very friendly.”

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Posted 1 week ago

“I recommend 1800battery for this service.”

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Posted 1 week ago

“Service was great. I was updated a number of times. Also, the tech that did the service was wonderful (Isaas Mckee) very good guy !!!@”

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Posted 1 week ago

“This service was fast and efficient I absolutely love the convenience of the service & the technician was amazing.”

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Posted 1 week ago

“I was nervous about the service at first, having never used it. My car battery needed replacmeent and my wife was stuck at home. First, the improvements I would recommend: * The technician tracker says hours instead of minutes. Support said that the technician had it set to walking :) * The window I was given was seriously delayed. I had between 8-10, they didn't come till about 2PM * I was told the Battery wasn't right, which is weird because the website said it was good. However, it worked, but we had to deal with some car computer error messasages that the installer fixed. On a positive side: * The technician was super user-friendly, and had great communication skills. * The battery was replaced and everything worked well. I would use this service again now that I feel confident about the way it works. However, I wouldn't use it if I was in a rush, or needed the time frame to be in the ballpark.”

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Posted 1 week ago

“Unfortunately, I placed an order yesterday for a much needed replacement battery to be delivered yesterday afternoon. On your website, I paid to have it delivered and chose a delivery window between 12pm and 2pm CT. I then got a notification is was out for delivery around 12:30pm. I waited until 4:30pm and tried to use your website's chat function, but no one responded. I then called Customer Service and the gentlemen told me that, unfortunately, that battery was not in stock and would be available until Monday. In short, your site didn't tell me it wasn't in stock and in fact showed me it was on the way, and NO ONE contacted me to let me know if was not coming, so I waited all day for something that was never going to arrive...beyond frustrating, and I highly doubt I will ever use your company for a future purhase.”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,967 reviews