1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,137 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,137 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“I would not recommend using this company. They are unprepared or unwilling to stand by their installation process when something goes wrong. In my case an unknown mistake by the installer caused failure of the main fuse on my 2017 VW Beetle. As a result the power steering wouldn’t work and the car had to be towed to the dealership. Further, review found the AC system was also not working due to failure of the alternator to properly provide power to the battery. The dealership documented their findings in writing and I provided that information as well as contact information to 1800battery advising them to contact dealer directly for confirmation. That was never done by battery company. Beware of this company.”

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Posted 1 week ago

“When you enter the CORRECT information for a replacement part on a company's website, you expect to get options that match what you entered. You then purchase a part that matches what you are looking for, including the warranty you want. What you don't expect is to be called, on the day of the install, to be told that the website is "confusioning" and "they have been trying to get it fixed" and the battery I purchased (again, one of the ones that was recommended to me) was not the correct battery and I would need to pay another $140 for the right one. When I expressed my frustration on the switch, the response was a half-hearted apology informing me that they understand how the website is confusing to the "untrained eye". So either it is a deceptive website or the target audience is for only trained individuals.”

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Posted 1 week ago

“Wonderful service!!”

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Posted 1 week ago

“They cannot reset the computer on VW Tiguan as they said they could. Car starts but I have 6 error messages for all of the safety assists that will not come on. Customer service said I would need to take it to a garage to re register the vehicle.”

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Posted 1 week ago

“Quick and courteous.”

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Posted 1 week ago

“I was in a bind and didn't want to call a friend so early on a Saturday morning to cart me around to get a battery and metric socket set. Using Google AI, I found out about 1800Battery. GREAT SERVICE!!! I checked out, booked, and picked the 8-10 time slot. The technician came a little before 9:00 and I was up and running by 9:15. Will definitely recommend.”

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Posted 1 week ago

“Really great service, especially with difficult installation.”

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Posted 1 week ago

“I was delighted with the curbside service, and the availability of the service, right where the car was stuck! On the communications front, the status update emails were welcome. One little tweak, though - I would have liked to know "This service is YES, available in your area" before I was asked to pay you. That was uncomfortable.”

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Posted 1 week ago

“Jared did a great job. 1-800-Battery bailed me out again.”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“The mechanic was very kind and friendly and did a good job with taking care of my car.”

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Posted 1 week ago

“Texted in the morning. Was out in the afternoon. Incredibly cold weather. Thank You. Great Job!”

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Posted 1 week ago

“Process was easy. Technician kept in contact with me. Install in under 10 minutes. Definitely would recommend.”

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Posted 1 week ago

“Tiffany was great! All went well and I appreciate it so much. Thank you!!”

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Posted 1 week ago

“Robert was the best. He arrived on time and was very friendly and professional. Thank you Robert at 1800 battery.”

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Posted 2 weeks ago

“Couldn't be more pleased!! As a disabled person, the ease of ordering and having the battery not only delivered, but installed, was a saving grace!! The price was no more than I would have paid elsewhere and probably less in most instances. I would not hesitate to use your service again and will let everyone I know about it!!”

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Posted 2 weeks ago

“I placed my order at 10:36 a.m. Eastern Standard Time. The last update I received was at 12:00, stating 'waiting on dispatch.' Dispatch was never completed. I made a call to customer service and used the chat. They reminded me that they're still working on dispatch calling again number 5 and were told that dispatches are done for today just a lack of communication and follow-through made a very very frustrating process I'm so at this time I would not recommend it.”

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Posted 2 weeks ago

“We woke up to a dead car battery as we were heading out of town on a 17 hour drive. We needed the battery right away and requested 1 be delivered that morning. Long story short - the battery didnt get to us until 8:00 PM!! All day long we got updates saying it would be there in an hour, then another hour, then another hour. If we'd known it was going to take that long we would have made arrangements to get a ride to the battery store and pick 1 up ourselves. In addition, the technician initially installed the battery backwards, and then installed the bracket incorrecty until my husband pointed out that it was wrong. We will never use this service again and I am telling everyone I know not to use them either!”

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Posted 2 weeks ago

“1800 battery helped me in a pinch. They were fast, considerate, and decently priced.”

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Posted 2 weeks ago

“I’ll never do business with 1-800-battery again. Battery died 4 months after install while getting an oil change. Tech dispatched refused to replace because the shop doing the oil change took the battery out after testing it and finding it was dead. They also charged me $125 to come out and not touching a thing. 1-800-battery doesn’t care about the customer. Total cost to me, $350 for battery that lasted 4 months and $125 to To come out and do nothing because a service tech took out the dead battery. Would have given 0 stars if able .”

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Posted 2 weeks ago

1-800-Battery is rated 4.3 based on 6,137 reviews