1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,121 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“I placed my order at 10:36 a.m. Eastern Standard Time. The last update I received was at 12:00, stating 'waiting on dispatch.' Dispatch was never completed. I made a call to customer service and used the chat. They reminded me that they're still working on dispatch calling again number 5 and were told that dispatches are done for today just a lack of communication and follow-through made a very very frustrating process I'm so at this time I would not recommend it.”

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Posted 1 week ago

“We woke up to a dead car battery as we were heading out of town on a 17 hour drive. We needed the battery right away and requested 1 be delivered that morning. Long story short - the battery didnt get to us until 8:00 PM!! All day long we got updates saying it would be there in an hour, then another hour, then another hour. If we'd known it was going to take that long we would have made arrangements to get a ride to the battery store and pick 1 up ourselves. In addition, the technician initially installed the battery backwards, and then installed the bracket incorrecty until my husband pointed out that it was wrong. We will never use this service again and I am telling everyone I know not to use them either!”

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Posted 1 week ago

“1800 battery helped me in a pinch. They were fast, considerate, and decently priced.”

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Posted 1 week ago

“I’ll never do business with 1-800-battery again. Battery died 4 months after install while getting an oil change. Tech dispatched refused to replace because the shop doing the oil change took the battery out after testing it and finding it was dead. They also charged me $125 to come out and not touching a thing. 1-800-battery doesn’t care about the customer. Total cost to me, $350 for battery that lasted 4 months and $125 to To come out and do nothing because a service tech took out the dead battery. Would have given 0 stars if able .”

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Posted 1 week ago

“Technician arrived about 2 hours after initial call, which was great! Car was up and running after battery was installed.”

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Posted 1 week ago

“Very knowledgeable, timely, courteous and friendly”

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Posted 1 week ago

“They left hubcap off.Never told us it was done. They just left.”

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Posted 1 week ago

“I woke up to a dead battery. Rather than having my car towed, I placed an order (very easily) and the installer arrived at my home within a couple of hours. He was extremely nice, friendly, and efficient. He tested my old battery, installed the new one, and waited for me to try it out. His attitude reflects so well on this company. I would 10/10 use them again.”

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Posted 1 week ago

“I have a 2014 Stingray. The company sent someone out to install wrong size battery, l took my car to a shop they thought battery was too small,advised me to take it to the dealership they confirmed battery too small.Called co.sent all paperwork in still no refund.Contacting bbb and my credit card co .HORRIBLE”

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Posted 1 week ago

“The service was worth the cost of battery and installation.I would recommend if you a battery brought to you.”

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Posted 2 weeks ago

“Outstanding service.”

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Posted 2 weeks ago

“It was my first time using your service and it was a mess. I spoke to your dispatcher and she got everything wrong. I specifically said I wanted the battery to be changed on 2/21/26 she sends guy out for 2/20/26 to the wrong address! Then I called her back and told her she has down the wrong address and she said she will change it. So 2/21/26 your battery will be there 10am-12 noon the guy didn’t show up. So I called at 1:30pm to see if there was an issue. By the way it was the same dispatcher. She said she will call me back with an update. Very obviously no update. When the driver text me he was at the wrong address which was in the other side of the town. Salvatore had to come over and showed up at 6:06 pm. Your dispatcher also never corrected the address so he was at the wrong location. But Salvatore did make it to help me. I thank him. In the other hand your dispatcher is definitely not all there with your company!”

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Posted 2 weeks ago

“It was easy finding 1-800-Battery online and going through the process to select the battery for my vehicle. A technician arrived in 2 hours and installed the battery. The process was so simple!”

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Posted 2 weeks ago

“I'm very satisfied with the service I received from them . Five star people”

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Posted 2 weeks ago

“Claudio went the extra mile to install a battery in my Audi A6, which has a very difficult installation. The battery works great. I would highly recommend 1-800-battery.”

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Posted 2 weeks ago

“It was all great!”

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Posted 3 weeks ago

“The Tech was on time, did the job fast, very friendly, and professional. Excellent service!”

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Posted 3 weeks ago

“I ordered brake pads and rotors but never got the rotors. The status said delivered but we only received the small box of brakes. Of course they had to investigate and found that the rotors were never shipped. At his point I requested a refund. 1 monrh later I get a text that the order status had been changed to completed. Etc....”

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Posted 3 weeks ago

“My technician, Stacey, was excellent. Professional and very friendly. The whole service was very easy. I called, about an hour later i had a new battery. I don't think there was an upcharge on the battery, but even if there was, it was worth it because i didn't have to get my car jumped or towed. I highly recommend this service.”

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Posted 3 weeks ago

“Truly a Lifesaver , Thank you for your services .”

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Posted 3 weeks ago

1-800-Battery is rated 4.3 based on 6,121 reviews