1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,962 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Ordered battery and needed it to be installed in our Range Rover because it was a little more complicated than just switching batteries. Ordered battery and 4 hours later Jeff the Technician showed up and had the replacement installed. Highly recommended, great experience.”

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Posted 3 days ago

“Very knowledgeable! On time and very quick!!”

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Posted 4 days ago

“Quick response”

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Posted 4 days ago

“Edric Panganiban was professional, courteous, knowledgeable and efficient. Text communications were accurate and phone communication was clear and precise. Delivery was quick and timely.”

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Posted 4 days ago

“The tech took forever. The car works, but the remote start doesn't. Zero stars.”

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Posted 4 days ago

“Great job! Thanks”

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Posted 4 days ago

“Isaac was amazing! He handled the cold like a champ and nailed the process.”

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Posted 4 days ago

“Cory was amazing! He was efficient and kind. It took some time to hear from dispatch of when someone was coming out. I had to reach out to them numerous times in an 18hr period”

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Posted 5 days ago

“Relieved to have found 1800Battery. The process for selecting the right battery and scheduling the install was fairly seamless. Everything processed smoothly despite 10 degree weather. Thank you!”

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Posted 5 days ago

“Wonderful experience. David was on time, professional, and very friendly.”

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Posted 6 days ago

“I recommend 1800battery for this service.”

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Posted 6 days ago

“Service was great. I was updated a number of times. Also, the tech that did the service was wonderful (Isaas Mckee) very good guy !!!@”

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Posted 6 days ago

“This service was fast and efficient I absolutely love the convenience of the service & the technician was amazing.”

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Posted 6 days ago

“I was nervous about the service at first, having never used it. My car battery needed replacmeent and my wife was stuck at home. First, the improvements I would recommend: * The technician tracker says hours instead of minutes. Support said that the technician had it set to walking :) * The window I was given was seriously delayed. I had between 8-10, they didn't come till about 2PM * I was told the Battery wasn't right, which is weird because the website said it was good. However, it worked, but we had to deal with some car computer error messasages that the installer fixed. On a positive side: * The technician was super user-friendly, and had great communication skills. * The battery was replaced and everything worked well. I would use this service again now that I feel confident about the way it works. However, I wouldn't use it if I was in a rush, or needed the time frame to be in the ballpark.”

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Posted 1 week ago

“Unfortunately, I placed an order yesterday for a much needed replacement battery to be delivered yesterday afternoon. On your website, I paid to have it delivered and chose a delivery window between 12pm and 2pm CT. I then got a notification is was out for delivery around 12:30pm. I waited until 4:30pm and tried to use your website's chat function, but no one responded. I then called Customer Service and the gentlemen told me that, unfortunately, that battery was not in stock and would be available until Monday. In short, your site didn't tell me it wasn't in stock and in fact showed me it was on the way, and NO ONE contacted me to let me know if was not coming, so I waited all day for something that was never going to arrive...beyond frustrating, and I highly doubt I will ever use your company for a future purhase.”

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Posted 1 week ago

“This was my first time using this company. My car battery died and I needed a replacement fast. I was at home and no way to get a jump so I googled battery near me and it was the third one up. I saw that they would deliver and install so I found a battery on their site. They came within an hour of me ordering to install. The technician was very professional and friendly ; got right to work and installed my battery. Very impressed with the techs work. Great job great price . I am very satisfied.”

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Posted 1 week ago

“I couldn’t find the right battery anywhere. Because I have a hybrid car it was a an unusual one. Not only was the price good but it was delivered and installed within two hours.”

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Posted 1 week ago

“Thank you very much. It was a very pleasant experience. I did not have to ask my neighbors to jump my vehicle then drive to a facility that I would have to wait a couple of hours for perhaps. The technician Willy was very great cooperative did the job within five or 10 minutes And that was the problem with the van. It was the battery. And your price is comparable to the prices of a drive-in get a new battery operation. I will recommend this to anybody who has having a problem here in Chicago. Thanks again.”

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Posted 1 week ago

“The Installer was very friendly and did a great job. Having a Mobile Battery Installed saved me so much time and hassle.”

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Posted 1 week ago

“ordered a battery for my Mercedes-Benz SUV, and my experience started off great. The website was easy to use, and my interactions with the corporate representative who called me were professional and pleasant. Unfortunately, the installation experience went downhill. I scheduled the service for an 8:00–10:00 AM window because I needed to be somewhere afterward, but the installer did not arrive until 10:30. He said he called me, but I had no missed calls. It was very cold outside, and when I asked if he could knock or call me if he needed me, he was rude and said he would “make an exception” this time, which felt unnecessary and unprofessional. Additionally, he didn’t know whether the battery was located in the hood or the trunk of my vehicle and asked me, which I wouldn’t reasonably know—that’s why I hired a professional service. To top it off, once the job was done, he directly asked me for a tip, which felt awkward and unprofessional. Overall, the product and corporate experience were strong, but the installer’s punctuality and professionalism left a lot to be desired.”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,962 reviews