1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,793 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,793 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“They never showed up. I waited 9 hours.”

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Posted 4 days ago

“Kevin was absolutely terrific.”

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Posted 5 days ago

“The installer came and changed my new battery promptly. Professional and kind.”

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Posted 5 days ago

“"Big Rob" showed up at my home to replace my car battery within the 3 hour window quoted me. He was professional and courteous. I would request him again should the need arise in the future.”

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Posted 6 days ago

“Josh Kelly took care of me in a very timely manner and did a very good job. Thanks”

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Posted 6 days ago

“I was extremely satisfied with the service from 1-800- Battery. The technician was professional and explained everything he did. I appreciated the fact that they came to me. I would highly recommend 1-800-Battery!”

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Posted 6 days ago

“After 3 days of AAA sending me mechanics who were completely unprepared to install a simple battery, I decided to call 1-800-Battery. They got me back on the road in a matter of hours. Thank you so much for the clear communication and follow through!!”

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Posted 1 week ago

“Excellent service. The Tecnician was fast, professional and very personable.”

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Posted 1 week ago

“The technician arrived 3 hrs after the scheduled appointment. The company dispatch supplied the wrong battery, contrary to what was ordered. This resulted in the technician having to source the correct battery locally. The job was finally complete 5 hrs after the appointment time window. When I spoke with the 800-Battery representative, he seemed annoyed by my questions and frustration. he provided a $20 discount on a bill that was nearly $500 for the inconvenience. This is in my view unsatisfactory given the price for what was poor performance by 1-800-Battery. I do not feel I received good value from 1-800-Battery. On the positive, the contract technician was competent and went the extra mile to resolve an issue caused by 1-800-Battery.”

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Posted 1 week ago

“given a grace period of 1 hour from the proposed window tech was on time. he was excellent. the battery was not the one that was illustrated on the website - a call to the distributor was met with the claim that it was an equivalent (this is nice to know but did not inspire trust - if you are not going to send the battery listed it would have been nice to be informed since i read a review of my choice but not the replacment before instillation. the price was no bargain. the convenience was worth it for me but may not be for others.”

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Posted 1 week ago

“Discovered car batery would need to be replaced, had doctor appointment that afternoon. Called Battery.com. Within two hours of my call, car was running again. Excellent!”

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Posted 1 week ago

“The young man that came and did the installation was great, a good personality and knowledgeable. Not sure of the battery quality, we bought the cheapest, as the age of the car and our ages we don't know which will last longer. We appreciate your quality service.”

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Posted 1 week ago

“Its an amazing experience with Aristotle Right time and Speed of doing work. Its great experience him”

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Posted 1 week ago

“What a great service. On time. Gentleman was knowledgeable and fast. Will definitely use them again”

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Posted 1 week ago

“Jeff was awesome. He was very personable and explained what he was doing while changing out my car battery. Even knew by how the parts on the vehicle that it was from Ohio which I did not know. All in all great experience would go through here again”

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Posted 1 week ago

“Little on the high side but coming to you is a huge plus. Installer was friendly and finished fast with no issues”

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Posted 1 week ago

“Incredible service, polite tech. Quick and reliable. Great experience all around”

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Posted 1 week ago

“I have mixed feelings about my experience with 1-800-Battery. On the plus side, the person who put in my battery, Andrew, was polite, helpful, and accomplished the task in about 15 minutes in the dark. The cost was about what it would have been had a been able to get my vehicle to a store. For these reasons, I would use them again. On the negative side, I scheduled an afternoon installation. First, the time got pushed back to 8 p.m. Then, it got moved to the next night because of some mix-up with ordering the battery. Andrew did offer to try jumping it, but we'd already tried that. They did knock off $10 for the inconvenience. Fortunately, I'm retired and had another vehicle I could use, so it didn't interfere too much with my life.”

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Posted 1 week ago

“Excellent service, outstanding installer (friendly, professional, courteous, efficient). While it costs more than a mechanic would charge considering they come to your location it was reasonable. I would recommend and if necessary will also use again”

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Posted 1 week ago

“Outstanding customer service and my technician Willie was personable, knowledgeable and did an outstanding job!”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,793 reviews