1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,092 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,092 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“My battery was dead dead dead! So easy, make an appointment, schedule date and time, and your installer comes and installs your new battery! No hidden charges, no time missed from work, get company and service.”

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Posted 1 week ago

“Great service, pretty damned quick. The wait for arrival was a couple hours (so not good for emergencies) but when the tech arrived all was done within about 10 minutes.”

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Posted 1 week ago

“True to their word.delivered and installed my battery,price wasn't bad.”

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Posted 1 week ago

“Great help !!! I couldn't of asked for better help. I had no place to go for help. You guys saved me !!! I can't thank you enough !! You guys came to my home and saved me !!! I will always be greatful”

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Posted 1 week ago

“It came across 1-800 battery by accident. I was glad I found them. Having to speak to customer service on the phone they were very pleasant. The chat option on the computer was easy. And locally Marlin Jones, the tech, was unbelievably personable fast and absolutely professional. He was a 10 out of 10.”

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Posted 1 week ago

“Not same day service. Not scheduled around your schedule. Would not recommend”

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Posted 1 week ago

“Kept me informed about his arrival provided all services necessary to get my van up and running. As a matter of fact I am writing this from the doctors office that was very important to me to keep the appointment”

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Posted 1 week ago

“Fantastic process and service. Nice work.”

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Posted 1 week ago

“Terrible experience. Lied to multiple times by multiple people. I spoke with the first liar at 8:20 AM who told me the serviceman would arrive in two to four hours. No one showed, called, text, etc so I called again at 12:15 PM getting second liar. Was told just two people in front of me and that someone would arrive in one and a half to two hours. Waited until 2:15 PM. No one showed, called, text, etc. I called and got a third liar who stated there were just two people in front of me and that he would arrive in two or three hours. I mentioned I was told earlier that only two people were ahead of me. Person didn't care. Third liar said the person would contact me directly to provide eta. Nope. No one showed, called, or text. At 4:30 PM I called and got my fourth person. She said that he was just finishing his last job before mine and would be in route shortly. Nope. I called at 6:40 PM now getting my fifth person again with a fifth story to tell me. I metioned that I was supposed to have service by 12:15 PM and now it was 6:40 PM and I had wasted an entire day waiting. They said they would give me a whole $30 off. Not much for a $850 price tag but I'll take what I can get. He said that the service guy would call me. I mentioned I had been told that multiple times before and it wasn't true. I finally got a text saying he would arrive at 7:53 PM. And then Isaac did call me to say he was in route and it would be about 45 mintues or so. He did arrive at 7:50. He was polite and only took 20 minutes to do the job. I'm still puzzled as to why five different people would give me five different stories throughout the day acting like they had an idea of what was happening when clearly they were just making stuff up. I would never recommend to anyone based on my terrible experience with the call center yesterday.”

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Posted 2 weeks ago

“This is a great service. A very professional technician showed up. He went about his work very quickly and efficiently. Can’t recommend this service enough.”

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Posted 2 weeks ago

“Web site GAF issue taking payment. I have two pending. Let’s see how that plays out. I was told technician initially would be at roughly 230. Different guy showed up at 500. Not great. Technician Luis was great. So alls well that ends well.”

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Posted 2 weeks ago

“Using 1-800-Battery was so easy and convenient. So much better that waiting for roadside assistance for a jump and then taking to car to a mechanic to change the battery. They came to my location in a timely manner, took the old battery out and put the new battery in, and I was on my way. Courteous and prompt service. You can't beat it.”

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Posted 2 weeks ago

“Micheal Caballera was a fantastic technician. I really appreciate him coming out in the frigid weather to help me. Job came out perfect. Exceptional service!!”

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Posted 2 weeks ago

“Everyone we interacted with, from customer service to our tech, were beyond friendly and helpful.”

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Posted 2 weeks ago

“It was a Saturday, of course. They came within a couple of hours or so. Did the work quickly. I felt i was appropriately charged for the battery and labor.”

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Posted 2 weeks ago

“Knowledgeable and talented tech provided excellent service on time amnd as promised. They had the right battery for my Jaguar XK and they installed it in very quickly.”

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Posted 2 weeks ago

“Great service!”

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Posted 2 weeks ago

“My technician was absolutely excellent. I have an incredibly hard car to work on and it was a hard situation cause snowstorm and he had to keep moving his truck due to the snow and one way street, a situation that would make anyone scream. He calmly finished the job, I am incredibly grateful. One of the best consumer experiences I have ever had. The technician I had would be an asset to any company. It’s always great to see someone take so much pride in their work and service.”

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Posted 2 weeks ago

“James was very professional and efficient”

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Posted 2 weeks ago

“excellent Thank you”

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Posted 2 weeks ago

1-800-Battery is rated 4.3 based on 6,092 reviews