Name: 1-800-Battery
Rating: 4.29

“Knowledgeable and talented tech provided excellent service on time amnd as promised. They had the right battery for my Jaguar XK and they installed it in very quickly.”

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Posted 4 days ago

“Great service!”

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Posted 5 days ago

“My technician was absolutely excellent. I have an incredibly hard car to work on and it was a hard situation cause snowstorm and he had to keep moving his truck due to the snow and one way street, a situation that would make anyone scream. He calmly finished the job, I am incredibly grateful. One of the best consumer experiences I have ever had. The technician I had would be an asset to any company. It’s always great to see someone take so much pride in their work and service.”

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Posted 5 days ago

“James was very professional and efficient”

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Posted 5 days ago

“excellent Thank you”

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Posted 5 days ago

“So the actual removal and installation of the battery was fine, except that it almost didn't fit my car. My issues are with the communication between me and the phone reps. I scheduled my battery on 2/4/2026, set as urgent as per phone rep, and they estimated an ETA of before noon on 2/5/2026. By 11a had been assigned. Around noon, I saw the drivers ping had been stopped about 30 mins away from my vehicle. Called and spoke to a rep who attempted to reach the driver and estimated 90min. 2pm, driver ping still in same spot. Called and spoke to rep, they attempted to call driver again, and again they said 90 min. Called back at 4p since driver ping was still in the same spot. Rep attempted to reach out to driver and again said 90min. 5p still no movement, another call resulted in "90min". Even though the job was assigned at 11a, the driver did not show up until almost 7p, then kept commenting how quickly this is going to be done. Then said they may have grabbed the wrong battery and that the warehouse is now closed. Luckily it ended up fitting and the replacement was complete but the urgency was definitely not there and I got absolutely no information besides the standard reply of "90min". Very unprofessional in my opinion and the communication from you to customer needs to be addressed. Hard to say if I'd use your service in the future.”

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Posted 6 days ago

“1800 Battery did a great job. they got my battery replaced within a few hours of me calling. All questions were answered via phone while I awaited the tech. The tech was polite, knowledgeable and very helpful. had the battery replaced properly within minutes and answered all questions I had right in my driveway. Great job.”

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Posted 6 days ago

“I am extremely irritated and disappointed in this service. From the malfunctioning website experience, to the poor communication about when the technician would arrive, and the subpar assistance on site, I was billed $125 for an inaccurate service and no battery. The technician was under the influence of a substance that made it difficult to communicate and appeared to hinder his ability to do his job - he forgot the location of my keys, which turned out to be in the ignition, and was unable to shut my hood at the conclusion of troubleshooting. He did not introduce himself or show any form of identification, nor did he have any distinguishing clothing or marks on his vehicle that would indicate his employer. He appeared disheveled and confused. He also assured I would not be charged as he recommended I did not need a battery, yet I was charged. My primary complaint about my experience was that it was a complete waste of time and money. Less than 24-hours after the 1-800-Battery technician told me my battery was fine and said that was not the problem, and did not provide the new battery that I paid for, I had my car towed to a shop where the mechanic measured the voltage at 4v, far below the 12v that it should have been. Not only did I have to find a mechanic, pay and coordinate a tow, but then I learned it was the exact same service the 1-800-battery mechanic could have done? There is no excuse or explanation for this failure. It was a waste of everyone’s time and money.”

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Posted 6 days ago

“I am extremely irritated and disappointed in this service. From the malfunctioning website experience, to the poor communication about when the technician would arrive, and the subpar assistance on site, I was billed $125 for an inaccurate service and no battery. The technician was under the influence of a substance that made it difficult to communicate and appeared to hinder his ability to do his job - he forgot the location of my keys, which turned out to be in the ignition, and was unable to shut my hood at the conclusion of troubleshooting. He did not introduce himself or show any form of identification, nor did he have any distinguishing clothing or marks on his vehicle that would indicate his employer. He appeared disheveled and confused. He also assured I would not be charged as he recommended I did not need a battery, yet I was charged. My primary complaint about my experience was that it was a complete waste of time and money. Less than 24-hours after the 1-800-Battery technician told me my battery was fine and said that was not the problem, and did not provide the new battery that I paid for, I had my car towed to a shop where the mechanic measured the voltage at 4v, far below the 12v that it should have been. Not only did I have to find a mechanic, pay and coordinate a tow, but then I learned it was the exact same service the 1-800-battery mechanic could have done? There is no excuse or explanation for this failure. It was a waste of everyone’s time and money.”

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Posted 6 days ago

“I had a great experience with 1-800-Battery. The technician, Kristopher Clay, was extremely knowledgeable and professional. I would recommend this company wholeheartedly.”

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Posted 6 days ago

“Overall, a very good option and a mostly efficient process. The system is a bit wonky in terms of timing - our service person showed up 3 hours later than the scheduled endpoint of our reservation - but the work done was fine, the texting worked much better than the phone call but correspondence wasn't as spot on as hoped for. All of that being said, while not seamless, it still worked out, the pricing was reasonable (not a bargain but reasonable) and the service person excellent to work with. I fully endorse the 4 out of 5 stars!”

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Posted 6 days ago

“A very nice young lady on the phone helped me select the correct battery. Another gentleman kept me informed about the same day delivery schedual. The website is well designed and the follow up good.”

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Posted 6 days ago

“ETS Roadside Service did a great job! They were quick, efficient and friendly!”

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Posted 6 days ago

“The technician did a great job. He came out earlier than expected and replaced the battery as quickly as possible.”

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Posted 6 days ago

“Too soon to review the actual battery but your service was excellent. During a cold spell when AAA failed me by not having a battery available to sell me, you provided a battery and installation service very promptly”

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Posted 6 days ago

“My rating is ***** 5 stars. James Smith, my tech was on time, polite, courteous & very contentious. He installed my new battery in no time flat.”

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Posted 6 days ago

“It was one of the smoothest purchases I have ever made!”

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Posted 6 days ago

“Battery was not able to be replaced because my trunk wouldn't open and actually broke the latch in the attempt to open it. Only received a partial refund, so i paid $150 for a jump. Would not recommend”

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Posted 1 week ago

“This was the very best solution for our dead battery! Technician arrived on time, took old battery out and replaced it with the new battery. 10 minutes tops. Thank you soooo much!”

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Posted 1 week ago

“Technician showed up on time as scheduled and replaced my battery pretty fast. I will definitely use these guys again in the future.”

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Posted 1 week ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

1-800-Battery Reviews

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