1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,974 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“**Before you read this, please note: I do not like to write bad reviews. I know things happen out of the control of the company, but this was...wow...next-level BS.** Oh, dear lord...avoid at all costs. I put in an order this past Monday for an appt. on Tuesday between 2-4 PM. I was not only ghosted for the appt. I was ghosted for 3 other appointments. No call. No nothing. No one ever reached out to me to say, "Hey, Sorry. We're really busy, and we need to reschedule." I had to call 4 times, reschedule the appt. with promises from the company, "Oh, they will be there for sure!" Yeah...no. ! I had to take off work for 2 1/2 days due to appts being made and then ghosted. The battery in my car was dead. If I had not called, I believe I would STILL be waiting for my battery! Never again. Wow!”

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Posted 4 days ago

“It was an amazing experience. I submitted my order and about two hours later. issac NcKee was in my driveway installing my new battery. He was fast and very efficient.”

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Posted 4 days ago

“The ordering process was quick and easy. From order to install took about 2 days... ordered Tuesday afternoon and the install happened Thursday morning. I did have to email customer service to drill down an actual install date. Overall, I wish it would have been faster but I'm happy with the service.”

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Posted 4 days ago

“The online battery ordering was very easy. I was informed of the process every step of the way. The technician arrived on time with the battery and installed it quickly. He was very professional and pleasant. I will definitely use this company in the future”

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Posted 4 days ago

“Horrible experience. Ordered battery delivery installation. Order window 1000-1200. At 1030 status changed saying assigned a driver. Sat with this status for hours. Customer service claims they cannot get a hold of the driver and won't reassign the order. Still sitting here hours later and no movement. Just stalling tactics from the customer service person "Waiting for my supervisor" "Driver will be there soon." "he's responded 45 minutes (hours later.......)”

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Posted 4 days ago

“The new car battery died the next day. It turned out that it was the auxiliary battery that was bad and causing the main battery to drain. The auxiliary battery operates the stop go feature on the car.”

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Posted 4 days ago

“Issac McKee, the installer, was professional, accurate and friendly. I can not say enough about the promptness and great work he and this company provided. Thank you!”

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Posted 5 days ago

“The technician that installed my battery was outstanding. Both installers were professional and efficient. My complaint is that I used this service to replace my battery just one year ago. I used it again because it is easy and user friendly. I hope someone will reach out and compensate me for poor quality since I did not chose the most inexpensive option and the warranty was for 3 years.”

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Posted 5 days ago

“Everything they said would happen did happen All you can ask for”

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Posted 5 days ago

“Technician was very curious and very nice . He did a great job and was done in no time!! I will use them in the future for all my batteries..”

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Posted 5 days ago

“Fabulous experiece! It was quick and easy to select the battery and installation online. They did a great job of keeping me informed. The installer came within a matter of a few hours to replace our dead battery with the new one. Highly recommend 1-800-Battery!”

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Posted 5 days ago

“It was a great experience. My son’s car needed a battery. I chose the battery I wanted on their site, scheduled it and they came to the cars location and installed it at the time I needed the same day! I definitely recommend them.”

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Posted 5 days ago

“Ordered battery and needed it to be installed in our Range Rover because it was a little more complicated than just switching batteries. Ordered battery and 4 hours later Jeff the Technician showed up and had the replacement installed. Highly recommended, great experience.”

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Posted 6 days ago

“Very knowledgeable! On time and very quick!!”

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Posted 6 days ago

“Quick response”

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Posted 6 days ago

“Edric Panganiban was professional, courteous, knowledgeable and efficient. Text communications were accurate and phone communication was clear and precise. Delivery was quick and timely.”

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Posted 6 days ago

“The tech took forever. The car works, but the remote start doesn't. Zero stars.”

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Posted 6 days ago

“Great job! Thanks”

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Posted 6 days ago

“Isaac was amazing! He handled the cold like a champ and nailed the process.”

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Posted 6 days ago

“Cory was amazing! He was efficient and kind. It took some time to hear from dispatch of when someone was coming out. I had to reach out to them numerous times in an 18hr period”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,974 reviews