1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,482 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,482 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The experience was very positive. Placed the order online and in a couple hours my battery and the installer came directly to my location and installed, and took the old battery. The installer was efficient and made sure it was working properly. Very courteous and a flawless process.”

Helpful Report

Posted 1 week ago

“Hello Richard, my name is Henry Mavrinac and I purchased a battery from you on 7/3/25. My experience was a good one except for one thing. When your technician was getting ready to leave I asked him for the 3 year battery warranty for my 2009 Saturn Aura XR. He told me he would email it before he left. When I checked my email there was nothing. Richard, I am old school and I want to see a paper warranty. If I have an issue with this battery I should be able to reference my purchase date with a paper warranty. Thank you for your attention to this matter. You can mail my 3yr.warranty to 15543 Arroyo Drive Oak Forest,IL 60452. Thanks again, Henry Mavrinac”

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Posted 1 week ago

“Very easy, technician was friendly and efficient.”

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Posted 1 week ago

“Technician Jeff Walker is amazing. He gets 5 STARS. He came down to Naples and replaced my battery during the afternoon traffic on 75 FT Myers to Naples. He completed each step of the process and explained each step along the way. Jeff and Batteries + saved my day.”

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Posted 1 week ago

“Antione came out and was Lightning Fast swapping out old battery for new. Of course the vehicle was in a difficult spot to work on but he got it taken care of . Very Happy with the experience and Highly recommended them!”

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Posted 1 week ago

“The online communication is very poor. I could not register or log in. Online chat is almost dead. The service is NOT ontime at all, making me waiting for a technician indefinitely.”

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Posted 1 week ago

“Excellent execution of the task with good experience and knowledge. Was done on time.”

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Posted 1 week ago

“I will recommend this to all my family and friends. They gave us excellent service, very professional and done the same day I called. We will definitely use again if ever need a battery replacement. Thank you for all you do.”

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Posted 1 week ago

“Efficient and professional”

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Posted 1 week ago

“1st time trying a service like this. Will do it again! Great communication for every step! I would like to see an estimated completion time when I pay, but the service was quick, so it didn’t matter.”

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Posted 1 week ago

“Fantastic!!!”

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Posted 2 weeks ago

“I asked for a new battery early in morning and by 9:30 my car was ready to go on the road. I liked that I could choose between several battery options. Greg replaced the battery and he was very experienced and also great chat with. I went to battery.com after AAA was not vey responsive.”

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Posted 2 weeks ago

“The ease of working on the site was exceelent! The gentleman that came out was very friendly and kwoledgable!”

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Posted 2 weeks ago

“Great service, everything happened just like they said. Good tools to help process too.”

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Posted 2 weeks ago

“The app. was so easy, a human answered the phone and a very good installer who showed up on time.”

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Posted 2 weeks ago

“The service person Kenny was professional and very customer focused. Everything went seemless and the job was well done . Would definitely use this company again.”

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Posted 2 weeks ago

“What happened to that 10% discount? Otherwise, OK”

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Posted 2 weeks ago

“I have used 1-800-Battery a few times and I appreciate their help so much! This time, Ray G. came and helped us when my daughter's car left her stranded after we ate at a local restaurant. Luckily, I was with her and she was able to come with me to wait until someone could come help us. The wait time (from 8 pm until the following afternoon at about 3:30) is the only negative. Ray was so friendly and helpful! He even called a friend/mechanic to ask a question bc the starter also had to be replaced so I had to have it towed! :$”

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Posted 2 weeks ago

“Service was timely, however the technician who came didn't have all the tools and experience to service the specific car model.”

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Posted 2 weeks ago

“The process of ordering the battery and paying for it was super quick and easy. The installer was very good at his job and answered all the questions I had.”

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Posted 2 weeks ago

1-800-Battery is rated 4.3 based on 5,482 reviews