1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,468 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,468 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The app. was so easy, a human answered the phone and a very good installer who showed up on time.”

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Posted 1 week ago

“The service person Kenny was professional and very customer focused. Everything went seemless and the job was well done . Would definitely use this company again.”

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Posted 1 week ago

“What happened to that 10% discount? Otherwise, OK”

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Posted 1 week ago

“I have used 1-800-Battery a few times and I appreciate their help so much! This time, Ray G. came and helped us when my daughter's car left her stranded after we ate at a local restaurant. Luckily, I was with her and she was able to come with me to wait until someone could come help us. The wait time (from 8 pm until the following afternoon at about 3:30) is the only negative. Ray was so friendly and helpful! He even called a friend/mechanic to ask a question bc the starter also had to be replaced so I had to have it towed! :$”

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Posted 1 week ago

“Service was timely, however the technician who came didn't have all the tools and experience to service the specific car model.”

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Posted 1 week ago

“The process of ordering the battery and paying for it was super quick and easy. The installer was very good at his job and answered all the questions I had.”

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Posted 1 week ago

“Quick. Friendly.”

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Posted 1 week ago

“I can't speak much to the price, as I was more concerned with convenience at the time, but it seemed fairly on par with what a shop would charge. My technician Issac was awesome. After I finished the online transaction, he was in communication with me within less than about 30 minutes and I was back on the road within a couple hours. No jump starts. Didn't even leave my home. To top it off, Isaac and I also had a great conversation. Solid dude.”

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Posted 1 week ago

“Had a great experience, quick and efficient. From Jaylen to Brandon B my technician. Highly recommend”

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Posted 2 weeks ago

“This was a good experience. Ezekiel was a pleasant person with lots of expertise. The communication online was also very good. Thanks..”

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Posted 2 weeks ago

“Fast friendly service.”

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Posted 2 weeks ago

“Very fast and efficient and cost less than local places where I would have had to drive. 1800 Battery is a great service! 5 out of 5”

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Posted 2 weeks ago

“Ordered a regular acid battery via the web. The merchant called and said the acid battery is not the correct battery for my car and did an upcharge for a gel battery, but when the tech came out, he brought with him the incorrect battery (acid battery). In addition, my car battery is located under the driver's seat. The tech took out my seat, installed the incorrect battery, and left without putting my seat in properly. The following day, I went across the street to Firestone and had them put in the correct battery, but because they are not a repair shop, they left the seat (wobbly) the way this merchant put it back in. The following day this merchant was to come get his battery but did not show up. He then showed up on Monday without the tools to fasten down my seat properly. I have been provided lie after lie. Charged ($50.29) for an upsale and ($401.24) from Autopartscom Inc. Both are for the same product. Both need to be refunded for incorrect product. Three weeks later, I am still fighting for a refund.”

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Posted 2 weeks ago

“Easy to order. Delivered and installed as promised. Very good and prompt service. Recommend this company to others.”

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Posted 2 weeks ago

“Everything was great. Came in a timely fashion which I appreciate. Also did a great job thank you”

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Posted 2 weeks ago

“Excellent service. One thing I want to mention is about "Warranty" of the Battery installed? The technitian was very nice guy. But I did not get warranty for 36KMile from him. Who will provide Baterry warranty certificate?”

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Posted 2 weeks ago

“First time I ordered a battery to be installed at my home, the reservation was for that day. I thought that was great. Until they contacted me and told me it would have to be the next day. That didn't work into my schedule. I then ordered another battery to be installed the next day. The appointment was set and we were good to go. The day of the appointment, I got a call from them and they told me (this time, but not the last time) that the battery I ordered was not the right one for my car, and that I needed a specific battery. They said they would install the one I chose, but it would void my car warranty. Of course the newer battery was priced at $100 more. Funny how they never caught this the first time I ordered the battery and needed to cancel. Safe to say, I canceled the appointment and will not be ordering a battery from them again.”

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Posted 2 weeks ago

“Wow! What a great experience. I ordered a bateery online. It turned out it I was wrong about what I needed. I was able to cancel the order and re-order the right battery and get it installed at an address that was not mine that I changed at the last minute. Garic Cooper was fantastic doing the install. I will always use 1-800-Battery in the future.”

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Posted 2 weeks ago

“Took about 30 minutes to get me back on the road. Very Pleased!”

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Posted 2 weeks ago

“Battery was promised by 3pm yesterday. Got test saying it's be today. Checked order status, and they couldn't say when it'd be done, and they offered to cancel order. At least they cancelled my car battery order without too much hassle. Just wasted a precious day of my time.”

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Posted 2 weeks ago

1-800-Battery is rated 4.3 based on 5,468 reviews