“This is a great service!!! I called at 7PM and had a new battery installed by 9AM the next morning. They were on time, let me know when they were on the way, and were extremely professional. I would recommend 1-800-BATTERY to anyone.”
“I was pleasantly surprised how quick & easy the whole process was. My car was totally dead, it was raining and it was a Saturday. Most places weren’t going to be open until Monday some even said until Tuesday because it was Memorial Day weekend. I placed an order online and someone was at my house within 2 hours. I will definitely use this service again.”
“The tech. who came (Dave) was excellent. I had made an appointment for 9:00 AM o6/02/21, but the tech was dispatched 9:00 AM Saturday 05/29/21. Not good. The phone number displayed when Dave called 30 minutes before his arrival showed "San Francisco" - he had to call twice because nobody I know would call me at 6:00 AM their local time. Also not good.
It's the usual problem - like with Verizon - techs good, support staff horrible.”
“At first I was thinking I'm really lucky! I ordered a Excide battery for my car. I asked the guy at customer service. How long would it be? 2 to 3 hours. I decided to go for a walk. 20 minutes later I got a text saying the guy will be at your place in 8 minutes. I got to my place I was really happily surprised . My battery is under the rear seat. He put in the battery that isn't for my car? There's a hose that connects to the battery to remove battery gases outside also the battery was not a Excide, off brand and a inch taller where my back seat goes in. No checking? Just put it in and took my battery. And left. After an hour and a half online with customer service. The chat ended? I called the main number. I got a machine. After a couple hours I got a text that said the tech will be there in 11 minutes. Took my old battery out put it on the ground took out the battery from 1800 batteries. And said you don't want our battery. I don't care. Then left. I never got any email or text about my refund. Until 2 days later saying canceled. Not the right product and Customer service Not very good at all.”
“Your service was excellent. Rob arrived ahead of schedule and was fully prepared. He removed the dead battery from a difficult position in my Porsche and installed the new one quickly and professionally. The car started immediately and I am very pleased. Your service was exactly as advertised.”