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1-800-Battery Reviews

4.3 Rating 4,497 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

4.3

Based on 4,497 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a super easy way to get a battery replaced while living in a condo with indoor parking, with cars on either sides of my car. The technician was very nice, service was completed in. minutes, and my car is running great.”

Posted 3 weeks ago

“Technician arrived to change my car battery 2 hours late, with no apology. He arrived in a beat-up old car with simple set of tools (he even had to borrow some of mine). He had no equipment or knowledge about maintaining power to the car to maintain computer memory and he had no OBD2 scanner to update vehicle onboard software with new battery installation status. I could have fitted a battery myself, but I used this service thinking it would be done professionally and in accordance with the vehicle manufacturers requirement. I will not use this company again for car battery replacement.”

Posted 3 weeks ago

“Great service. Friendly, professional installation and removal of my old battery.”

Posted 3 weeks ago

“I had a new battery installed and my car won’t start the next day.”

Posted 3 weeks ago

“My installer James was very professional and knowledgeable. I had a great experience using 1-800-Battery.”

Posted 3 weeks ago

“Very pleased with service and staff. What I I didn’t like is that they close at 4pm in Dallas, right when some need their service.”

Posted 3 weeks ago

“Technician never came. No communication.”

Posted 3 weeks ago

“Definitely worth it. I got a quality battery and Eddie provided professional and friendly service.”

Posted 3 weeks ago

“Battery died, needed a new one installed ASAP. 1-800-Battery identified the batter I needed and had it dispatched and installed within a few hours. Problem resolved and back on the road.”

Posted 3 weeks ago

“Very good service”

Posted 3 weeks ago

“Outstanding response and service. Ken, the tech was polite, professional and knowledgeable. The service is NOT cheap. However, having a main and auxiliary battery replaced within three hours of calling in my driveway…wow.”

Posted 4 weeks ago

“Love the service! This was my second visit with Ismael, very professional.”

Posted 4 weeks ago

“i am pleased with the outcome of my battery replacement, the person in charged arrived 35 min past the time but did its job very well and stresed that the battery had a 36 month warranty...will recommend same service”

Posted 4 weeks ago

“Excellent company. Great employees. It’s the only place to go!”

Posted 4 weeks ago

“The website was easy to use while placing my order and completing the purchase process. The technician arrived on time and quickly got to work. The job was complete within 30 minutes. The car started immediately.”

Posted 4 weeks ago

“great service, timely arrival with excellent tracking updates. Technician was friendly and professional and explained well the issues around my battery.”

Posted 4 weeks ago

“Isacc was the installer that you sent to me and I would like to say he was a pleasure to deal with and did an excellent job for me. Your company should take great pride in such an excellent representative! Also the initial phone experience with Joe was very well done. I was so happy to find your site and even happier with the service! Well Done 1-800- Battery!”

Posted 4 weeks ago

“Gave this company my year, make and model of my car. They looked it up and said they had two options , gave them my preference and a credit card number. They sent my battery with a service tech to my house. She arrived promptly and was very polite and professional. The problem arose when the two batteries she brought would not work in my car and they didn’t have one that would. They charged me for the battery, 75 dollars service charge and mileage. No refund as of yet and when I called about it, they said no refund for the service charge of 75 dollars because of their company policy. They made the mistake, but still charged me for a service call! Buyer be ware!”

Posted 4 weeks ago

“I purchased a battery 3/27/23. One year later 3/22/23, I'm having battery problems. I got a jump and took it to my local garage thinking, nothing could be wrong with a nearly new battery, and they told me the battery is defective. A 12 volt battery would only charge to 10 volts. I called 1-800-Battery Customer Service, and was told that my 3 year warranty was void if the battery was removed. I asked for a written copy of the warranty, and I was not given one. I found a document on the web site that said after 30 days I had to contact the manufacturer. I called CBS and they told me all battery warranties are handled through dealer. I called back and got the same garbage from 1800-Battery. Basically, if you buy a battery from these guys YOU HAVE NO WARRANTY.”

Posted 4 weeks ago

“Service was provided quick. Service Technician Al was knowleable, personable and professional. He got us back on the road fast. If there were more services provided by Technicians like Al there would be no complaints. Thank you for a painless experience and we will definitely refer friends and family to 1-800-Battery.”

Posted 1 month ago

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1-800-Battery is rated 4.3 based on 4,497 reviews