1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,907 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,907 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TECHNICIAN WAS GREAT. PRICE BIT HIGH BUT SERVICE ARE 10/10. THANK YOU.”

Helpful Report

Posted 2 weeks ago

“I gave 3 stars because they sent the car battery through door dash and instead of the delivery guy knocking on my door or calling us to let us know the battery was there they just left it on the front of my door and kept it moving. I live in a building where anyone can could just walk by and take it. Since when door dash delivers car batteries.?”

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Posted 2 weeks ago

“Service is a little expensive but very convenient. Technician was on time and qualified for the service. Would definitely use this service again.”

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Posted 2 weeks ago

“I scheduled a $300 battery service after being given multiple options and selected the middle tier at about $350 after tax. After the appointment was set, the technician called and said the battery I “needed” would now be $450 and that I had to upgrade to keep the service. This was never disclosed upfront and felt like a bait-and-switch. If higher pricing is required, it should be clearly stated before scheduling.”

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Posted 2 weeks ago

“The sales rep on the phone got my information wrong and the came out with the wrong battery. I was told by Jose (on the phone) that I would receive a full refund and that's what I expect.”

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Posted 2 weeks ago

“Outstanding communication, price and service”

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Posted 2 weeks ago

“Very happy with the results. I called them, they came and installed the battery, and all is well. Easy as can be.”

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Posted 2 weeks ago

“Very good experience!”

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Posted 2 weeks ago

“The technician was very knowledgeable about what the problem was and was able to correct it in a timely manner. Salute”

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Posted 2 weeks ago

“No one came for my scheduled appointment. When I contacted customer assistance the next day they were very apologetic (claiming it was a computer glitch) and a technician was sent later that day. The technician was good and friendly. This was not a good initial experience but you recovered well.”

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Posted 2 weeks ago

“Took 3 days plus expensive. Communication poor!!! Technician great 👍”

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Posted 2 weeks ago

“The technician was polite, knowledgeable and very helpful explaining what he was doing!”

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Posted 3 weeks ago

“Service was great. But never received any documentation regarding the warranty on the battery. Got no response when questioning the omission.”

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Posted 3 weeks ago

“My car battery died at home. They came within 2 hour service window as promised. Good follow up with text, email and tech. Good experience.”

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Posted 3 weeks ago

“Installer arrived 40 minutes past my 2 hour window which then forced me to pick my kids up from school in an Uber. Not sure if the price is comparable, but I won’t use this service again. I guess the battery itself was fine.”

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Posted 3 weeks ago

“Thought the process was fairly easy to do online until I got a phone call saying the battery I picked online from the options they gave me didn’t work with my car and so I had to pay additional money. Something I wasn’t planning especially around the holidays. Then the installer was an hour late and told me it would take 20 minutes when it took almost and hour. However I am happy my car does work again.”

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Posted 3 weeks ago

“From the time I started messaging with them to make sure I was going to get the right battery for my truck until the time it was installed was about 3 hours. Fantastic service and my Technician Prince was very nice. Hopefully I never have this problem again but if anyone I know does I would definitely recommend”

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Posted 3 weeks ago

“I was very pleased with customer service. The installer was polite and worked quickly.”

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Posted 3 weeks ago

“Installer was great and very knowledgeable .”

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Posted 3 weeks ago

“Two things went wrong with the first service: 1. The new battery came in either fully dead or damaged, which prompted the second round change of battery. The man had to use another battery to jump the new battery he just put in. 2. According to your second worker and our judgement, the first new battery was a 600/700 CCA while we paid for a 800 CCA.”

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Posted 3 weeks ago

1-800-Battery is rated 4.3 based on 5,907 reviews