1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,998 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,998 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“WOW! What a great company! My battery died in our sub-zero cold snap and I wasn't sure how to deal with getting the car to a service center. Didn't know you guys existed but when I saw you'd come to the house and install a new battery I signed up immediately. You saved me hours of sitting around in a waiting room...Rob was here on time and only needed about 10 minutes to fix everything. OUTSTANDING!”

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Posted 5 days ago

“Came quickly. Replaced battery quickly. Good price. Very impressive service.”

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Posted 5 days ago

“The service was easy to use. Just put in the car info, pick a battery, and have the installer come and put in the new battery. My only concern which the company has not addressed is that the battery that was installed is not the battery I paid for.”

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Posted 5 days ago

“For the third time I went outside and my battery was dead. I decided it was time for a new one. After reading all the reviews on 1- 800 -battery, I decided to give them a try. They were excellent in their communication, the technician was extremely nice and installed my new battery in a timely manner They also came to the house at the time I had requested. Don't be afraid to use this company”

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Posted 6 days ago

“**Before you read this, please note: I do not like to write bad reviews. I know things happen out of the control of the company, but this was...wow...next-level BS.** Oh, dear lord...avoid at all costs. I put in an order this past Monday for an appt. on Tuesday between 2-4 PM. I was not only ghosted for the appt. I was ghosted for 3 other appointments. No call. No nothing. No one ever reached out to me to say, "Hey, Sorry. We're really busy, and we need to reschedule." I had to call 4 times, reschedule the appt. with promises from the company, "Oh, they will be there for sure!" Yeah...no. ! I had to take off work for 2 1/2 days due to appts being made and then ghosted. The battery in my car was dead. If I had not called, I believe I would STILL be waiting for my battery! Never again. Wow!”

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Posted 6 days ago

“It was an amazing experience. I submitted my order and about two hours later. issac NcKee was in my driveway installing my new battery. He was fast and very efficient.”

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Posted 6 days ago

“The ordering process was quick and easy. From order to install took about 2 days... ordered Tuesday afternoon and the install happened Thursday morning. I did have to email customer service to drill down an actual install date. Overall, I wish it would have been faster but I'm happy with the service.”

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Posted 6 days ago

“The online battery ordering was very easy. I was informed of the process every step of the way. The technician arrived on time with the battery and installed it quickly. He was very professional and pleasant. I will definitely use this company in the future”

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Posted 6 days ago

“Horrible experience. Ordered battery delivery installation. Order window 1000-1200. At 1030 status changed saying assigned a driver. Sat with this status for hours. Customer service claims they cannot get a hold of the driver and won't reassign the order. Still sitting here hours later and no movement. Just stalling tactics from the customer service person "Waiting for my supervisor" "Driver will be there soon." "he's responded 45 minutes (hours later.......)”

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Posted 1 week ago

“The new car battery died the next day. It turned out that it was the auxiliary battery that was bad and causing the main battery to drain. The auxiliary battery operates the stop go feature on the car.”

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Posted 1 week ago

“Issac McKee, the installer, was professional, accurate and friendly. I can not say enough about the promptness and great work he and this company provided. Thank you!”

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Posted 1 week ago

“The technician that installed my battery was outstanding. Both installers were professional and efficient. My complaint is that I used this service to replace my battery just one year ago. I used it again because it is easy and user friendly. I hope someone will reach out and compensate me for poor quality since I did not chose the most inexpensive option and the warranty was for 3 years.”

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Posted 1 week ago

“Everything they said would happen did happen All you can ask for”

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Posted 1 week ago

“Technician was very curious and very nice . He did a great job and was done in no time!! I will use them in the future for all my batteries..”

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Posted 1 week ago

“Fabulous experiece! It was quick and easy to select the battery and installation online. They did a great job of keeping me informed. The installer came within a matter of a few hours to replace our dead battery with the new one. Highly recommend 1-800-Battery!”

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Posted 1 week ago

“It was a great experience. My son’s car needed a battery. I chose the battery I wanted on their site, scheduled it and they came to the cars location and installed it at the time I needed the same day! I definitely recommend them.”

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Posted 1 week ago

“Ordered battery and needed it to be installed in our Range Rover because it was a little more complicated than just switching batteries. Ordered battery and 4 hours later Jeff the Technician showed up and had the replacement installed. Highly recommended, great experience.”

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Posted 1 week ago

“Very knowledgeable! On time and very quick!!”

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Posted 1 week ago

“Quick response”

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Posted 1 week ago

“Edric Panganiban was professional, courteous, knowledgeable and efficient. Text communications were accurate and phone communication was clear and precise. Delivery was quick and timely.”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,998 reviews