1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,604 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Awesome service. On time quick and knowledgeable. Highly recommended”

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Posted 2 years ago

“I called yesterday because obviously my battery was not working. Within two hours Kamall came out to change my battery. He was amazing. He was kind, professional, and a true pleasure to work with. I will recommend your company to anyone in the future that needs this service! Thank you!”

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Posted 2 years ago

“Quick service. Courteous service person. Price was a little high.”

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Posted 2 years ago

“Your service is excellent!!! The tech arrived ahead of time and went right to t work. He installed my new battery, and was polite and courteous.”

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Posted 2 years ago

“Absolutely the worst company I have ever dealt with in my entire life! Needed a service call after the installation was done poorly and the battery died. Called on a Wednesday and told they would be out on Thursday by 4:30. At 7:00 they called and said they were on the road and would be there shortly, never showed up. Called and rescheduled for Friday. Again told they would be there by 4:30, this time NO CALL NO SHOW!!! Rescheduled for Saturday, guess what, NO CALL NO SHOW!! Monday get a call they would be there between 9-11:00. Guess what, yup you guessed it, NO CALL NO SHOW!!! Asked to talk to management several times and there is never anyone around or they would call me back. Guess what? Yup you guessed right, NO CALL FROM MANAGMENT!!! Going on 4 days with the most ridiculous customer service in my life!! Any employee that does a no call no show should be fired. Management should be fired for not calling back. What has happened to customer service? If i could give them less than a 1 star I would.”

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Posted 2 years ago

“easy-peasy. nice guy, knows alot, very helpful. GIVE THAT MAN A RAISE, YOU SHOULD HAVE MORE PEOPLE LIKE HIM!!”

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Posted 2 years ago

“Amazing service! Easy to schedule. Service tech was friendly and did a great job. Great back and forth communication and keeping me up to date on what was going on.”

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Posted 2 years ago

“The replacement and technician were great. My only complaint is 1-800-Battery.com advertises Die Hard Brand batteries but then the installation was a no-name brand.”

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Posted 2 years ago

“I was very pleased with the service I received from Al the rep and George the tech, who delivered and installed the new battery. I would definitely recommend their service.”

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Posted 2 years ago

“Great service. They come to you AND it was more than $100 cheaper than the dealership would have been.”

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Posted 2 years ago

“I’m still waiting for my refund, was told funds would not be charged unless order completed, wrong battery brought even tho I told customer service multiple times I would not accept the battery if it was the wrong size well lo and behold it was the wrong size I was charged $99 because the tech came out anyway with the wrong battery my phones were charged to the tune of $400 towed I was told I was getting a refund still waiting. This is not a legitimate company. Service is terrible buyer beware”

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Posted 2 years ago

“Such a professional, efficient service. I figured I needed a new battery since the original one was about 6 years old. Upon arrival, the technician verified that the battery was reading dead before installing the new one. In minutes my truck was back in action. I'm very grateful for the help. This service saved me so much time!”

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Posted 2 years ago

“Eddie was wonderful. He was professional and upbeat and had my car battery replaced in no time. No unexpected fees. Will definitely recommend you to friends!”

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Posted 2 years ago

“$357+ is an outrageous price to pay for 10 minutes of a technician's time, a truck containing the relatively few types of batteries needed for automobiles and a wrench with a couple of different fitting. But then I don't have much choice, do I? As batteries have essentially a 3-year operating term, in 2025 I'll buy one ahead of time and replace it myself.”

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Posted 2 years ago

“Paid for a Die Hard Gold. They installed another battery without discussing it with me or telling me what they did. Did not discover the change until my husband came home later that evening.”

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Posted 2 years ago

“The service was great. Jose who replaced the battery was friendly and very quick.”

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Posted 2 years ago

“All went well. Delivery on time. Quite satisfied.”

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Posted 2 years ago

“Outstanding service, knowledgeable and friendly technician. So pleased and will recommend the company to all my neighbors.”

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Posted 2 years ago

“Arrived on time, professional, knowledgeable, quick”

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Posted 2 years ago

“Very deceptive practices. I paid for a high-end DieHard battery and got the cheapest Continental instead. CCA for Die Hard Gold is 640, for Continental is 550, warranty is 30 months for DieHard, 24 months for Continental, etc. When your car is dead and you are waiting for hours for a technician to come and install the battery, you are at their mercy to get what they bring, and they just assume that you won't know the difference. Although if you scroll through their website and you happen to get to the hyperlink for FAQ, you might find something along the lines of "The brand available is determine by location and availability", it does not excuse that they switch to the cheapest available model while you have paid for the most expensive from a better company.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,604 reviews