1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,920 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,920 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Prompt, professional, and polite”

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Posted 1 year ago

“you are terrible”

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Posted 1 year ago

“Great customer service. Efficient, friendly, and responsive. You need to increase your advertising. I am most grateful. Thanks!”

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Posted 1 year ago

“Overall my experience was okay. I really hoped I would be giving 5 stars but I had a few issues along the way. I ordered and scheduled delivery/install and no one showed up or texted. I contacted customer service about an hour after my scheduled delivery/install time and was told that the initial battery I purchased was the incorrect battery and no one was available to come that day with the correct battery. During that call, I was informed my vehicle had 2 batteries and the one needed was not the auxiliary battery (which was what was ordered). The correct battery was then ordered and another date/time for delivery/install was scheduled. I waited again on the date/time scheduled and no show/no text again! I called and was told there was no tech available in my area on that date and they rescheduled me for the following day. Finally, on the 3rd scheduled day a tech shows up to install my battery. I received texts when he picked the battery up, he was in transit (the time away as well) and once he arrived at my home. The tech was on time, professional and courteous. I believe my experience would have been better if I was communicated with properly and as stated I would be during the process. Based on my experience, I hope communication with customers improve and customers time is valued more.”

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Posted 1 year ago

“I came out in the morning and my car battery was completely dead. I found your website, filled out the information form and within a few hours the highly trained tech arrived with a new battery. Twenty minutes later I was up and running again. What a great service!”

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Posted 1 year ago

“Great service…battery and installer arrived on time and handled the replacement very professionally”

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Posted 1 year ago

“The 1-800-Battery.com tech arrived on a cold day and got right to work. Very efficient and knowledgeable, and too, the trouble to start the car several times to make sure that all was well. The battery was so dead that I had been reluctant to jump start the car and then drive to get the battery replaced. Having the battery replaced on site was a welcome alternative. Would certainly use this service again.”

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Posted 1 year ago

“I was on a trip to Alexandria VA (400 miles from home) and my battery died at 5:00pm on Friday. After an hour of searching and trying to decide what to do, I found 1-800-Battery.They gave me choices and I picked one and was able to make an appointment for them to come to me and install the battery on Saturday between 8-11:00 am. The communication was great,he's showed up , was very professional and did a great job. I paid a lot for the whole thing but there is no way I could have done it myself. So glad I called them.”

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Posted 1 year ago

“I am completely satisfied. My installer Justin was right on time. He was very personable and quick with the installation.”

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Posted 1 year ago

“The tech was very professional and handled the job in under 30 minutes. 👍”

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Posted 1 year ago

“Thankful to this company that comes to you with a new battery and installs within a few minutes!! Reliable and easy process to complete on line. No hassle, no having to get have car towed!”

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Posted 1 year ago

“Great service. Quick, thorough, and kind.”

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Posted 1 year ago

“5 star all the way. Service was on time, professional and friendly. Would recommend this service to anyone needing to replace a car battery. Thank you.”

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Posted 1 year ago

“The online ordering process was easy and concise. I was notified of the appointment confirmation and also when the installer was on the way. The installer was very competent and efficient. Great overall experience. I would recommend this service.”

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Posted 1 year ago

“price was high. technicands not trained. demand payment upfront and no future contact. tech sent was untrained and brought wrong battery. stay away from the company”

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Posted 1 year ago

“I worked for this company as a contractor.. and never got paid... Scamners”

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Posted 1 year ago

“Service was fast and the installer was super professional and did a great job! Was in and out in 30 minutes!”

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Posted 1 year ago

“Very easy to work with and the tech who installed the battery was fast and friendly. I highly recommend their service”

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Posted 1 year ago

“great service. due to a mix-up they came twice and the second time was 7pm! replaced my battery, which was in a tight spot under the hood. professional and friendly.”

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Posted 1 year ago

“My engine light is on now and my auto starter doesn't work. I guess at least the car starts?”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,920 reviews