1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,957 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Fast and professional service. Thank you!”

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Posted 3 years ago

“Very efficient, courteous and professional.”

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Posted 3 years ago

“First time I tried your service and the prompt response and service was great. I would highly recommend you”

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Posted 3 years ago

“Outstanding service, would recommend.”

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Posted 3 years ago

“Fast (within hours), courteous and attentive. Thanks”

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Posted 3 years ago

“The technician was polite, professional and on time.. My overall experience was 100% satisfactory…”

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Posted 3 years ago

“Professional service and they were also on time.”

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Posted 3 years ago

“These people are terrible. Soid a me a lemon battery and said they couldn't get back to me for 3days.. I will never do business with them again and wouldn't recommend to my enemy!”

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Posted 3 years ago

“Great service! Quick and easy to schedule.”

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Posted 3 years ago

“Tech was great once she arrived, but it was 4 hours past initial quote time”

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Posted 3 years ago

“Lifesaver. Made a stressful situation a lot less stressful”

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Posted 3 years ago

“Very professional, Excellent service.”

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Posted 3 years ago

“Great service, friendly and fast. Or technician Paul was amazing and super friendly! Thanks and great job 1 800-Battery!”

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Posted 3 years ago

“Dishonest, misleading, severe lack of communication. Expected by 5:30 (3+ hours after set up, no where close to the advertised average time). Got message it would be moved to 9-10 am next day. 9:45, I called, they said they’d be 45 minutes. 90 minutes later called and they had no idea when tech would arrive. Had to cancel, as well as cancelling an event I was supposed to attend with my daughter. Very bitter about what 800 BATTERY cost me.”

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Posted 3 years ago

“Virgil Stevens: This company engages in "bait and switch" trade practices. They charged me for Die Hard Gold battery, but have installed instead a much cheaper Exide one. The Technician was very late and very rude. He refused to properly mark the date of installation so that I cannot use the warrantee. When I have refused to sign he simply faked my signature. WORST SERVICE EVER. STAY AWAY FROM THIS COMPANY.”

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Posted 3 years ago

“Awesome service.. Perfect solution for a dead battery in my garage!”

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Posted 3 years ago

“Sheldon kept me informed about his arrival. He arrived early and completed the job within 20 minutes. He was professional and respectful. THANK YOU SO MUCH Sheldon!!!”

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Posted 3 years ago

“Very very easy and smooth. Would recommend to anyone.”

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Posted 3 years ago

“Great service. Was able to get my battery installed earlier than I thought they could.”

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Posted 3 years ago

“Terrible terrible terrible company, service, and customer service. Not BBB accredited! Technician was 2 hours late with a 1997 battery. My car is a 2021. Technician tried to put the 1997 battery in my car. It didn’t fit. Technician went to autozone for a battery and returned without one. I was given a new quote for a 2017 battery for $350 Said they would order one and come back the next day. Again my car is a 2021 Toyota Corolla, why they quoted me for a 2017 with a technician on site I can’t explain. I no longer felt the company was professional. That was like mistake number 5 and they were charging me more money for the so called correct 2017 battery which obviously wouldn’t a right battery for a 2021 Corolla. So I opted to get a refund. They Charged me $100 for cancellation. The manager over the phone blamed the whole thing on me saying it’s my fault somehow. Mind boggling I know.I have the manager Jacob recorded on video saying very rude disrespectful unprofessional things also. If anyone wants the video I’ll post it to YouTube. Company still hasn’t refunded my $275”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,957 reviews