1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,420 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,420 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick and easy process”

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Posted 4 years ago

“Great technician. Polite, focused on his work, answered all my questions. Exactly what I paid for.”

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Posted 4 years ago

“George my technician was excellent. However, I was charge the full price for a battery and I only got a jump for my existing battery. Al, customer services, said he would contact billing to make the adjustment to my credit card for only 75$ which is the correct amount. Thank you, Paul Leonetti”

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Posted 4 years ago

“In the end my truck is running and the battery is swapped. However, there was a lot of stress involved as my vehicle is pricey ($80,000) and has a lot of electronics. The technician (while a very nice albeit introverted guy) admitted he had never changed the battery in my model/vehicle before and mentioned perhaps needing to watch a YouTube video of how to perform the swap? Red alert. He also unfortunately showed up with the wrong battery which he only realized AFTER taking everything apart. I regretted my decision to not just go to my dealer for the service immediately. In the end after going back to the auto parts store for the correct battery, he did manage to figure it out and all is well - my battery is swapped and everything seems to work. But i will probably just go to my dealer in the future. The customer service folks were as helpful as they could be.”

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Posted 4 years ago

“Battery was replaced but car still would not start due to multiple error messages. Technician was not able to resolve problem. My car still will not start. You should refund my money.”

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Posted 4 years ago

“Brock Howard showed up and shortly after that I the battery was changed in my car. He was polite, efficient and triple checked to make sure the car was just how I wanted it. Thank you”

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Posted 4 years ago

“Service technician was not prepared for under the seat battery, I had to lend him a tool and the battery was not a Die Hard as shown when ordering online, it was a less expensive Exide. Also had to assist him in lifting the battery out of the compartment, so not very happy with my experience.”

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Posted 4 years ago

“Holy helpful! I finally gave up trying to replace my battery after finding out I purchased the wrong size. It is 103° outside, half of my tools are missing and everything just kept going wrong. Chatted with 1-800-Battery and within 2 hours a tech was here with the proper battery and real tools. Absolutely excellent experience, I'm very pleased with everything!”

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Posted 4 years ago

“Great service. Really helped me out in a pinch!”

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Posted 4 years ago

“The service was great. The technician was prompt and very knowledgeable. The price was reasonable. Would definitely contact this business for a future battery replacement. Thank you!”

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Posted 4 years ago

“Arrived promptly. Eric explained everything he was doing, checked all my components and was fast and thorough. Will definitely use again if needed.”

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Posted 4 years ago

“They don't communicate!! I placed my order and waited then decided to chat with CS. It took 45 before there CS rep responded. I asked for an ETA. It went pass that timeframe do I reached out to chat again and the CS rep that I have an 8am appt the next day. Next day and nothing. No text about order no text from delivery person. I called and sent another message through chat. Waited again until 9:30 and nothing. They finally responded by asking me my order #. THEN told me it would be at least another 2 hours. I just told them to cancel and release the authorization hold in full! It was such a waste of time and energy. I have a stressful job and I get 1 day off a week and a good part was wasted on this company!!!”

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Posted 4 years ago

“Awesome service, quick and effortless”

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Posted 4 years ago

“Great experience!!!”

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Posted 4 years ago

“If you want an "Uber Driver" to pickup and install your battery, then go for it. Spent 30+ minutes over the phone to assist in diagnosing battery install not working. Company has not responded to my initial review and have not received any battery warranty info. Not worth the price. Don't waste your money or time....”

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Posted 4 years ago

“Service was prompt and battery replaced quickly.”

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Posted 4 years ago

“Joe was great! I loved that he showed up early and was quick and friendly. But I did have a problem connecting with him for the first appt. Appt was from 3-5, but he arrived at 90 minutes early before the car that needed the battery was there. I was unable to answer his call due to work, but there was no way to call or text him back. Fortunately, I was able to reschedule using the live chat. BTW, the live chat looked like I could chat after 5pm pacific, but got to response until 6am the next day when someone closed the request.”

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Posted 4 years ago

“Good experience and very efficient. Jerry was very informative”

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Posted 4 years ago

“The Service was timely and took care of my problem. The technician was more than knowledgeable about my automobile. He took care of the issues unique to my auto besides just changing the battery.”

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Posted 4 years ago

“It was very easy to call and get an appointment the same day. The technician Eldreek Whitaker that showed up at our house was very friendly and knowledgeable. It took a short time for him to replace the battery and we were able to start the car immediately. A very good experience with your company and I would recommend you to my friends. Thank you for a great experience”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,420 reviews