1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,318 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,318 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It would be nice if they provided a remotely accurate eta. I understand that it’s an estimated time, but if they’d told me it would be over four hours, not an hour and a half I probably would have looked for an alternative service. The service rep I spoke to when I called at about hour two was really nice despite my frustration and updated me that it would be another two hours or so. He also said that 3-5 hours is pretty standard, so I’m just a little confused why they advertise 90 minutes as an average service time? The tech was obviously very busy that day and when he did get there he was quick and professional.”

Helpful Report

Posted 5 years ago

“The guy was helpful and quick, but he didn't wear a mask even though we were in close proximity to each other. Because of this I won't be a return customer.”

Helpful Report

Posted 5 years ago

“It was very unclear to me when the company would be arriving to install the battery, I was not given an ETA and had to call customer support to ask for tracking. The support person did arrive within 2 hours, which was fast in my mind but would have been helpful to know a time window. The install also took an hour, my husband recently replaced his battery and it took him a fraction of the time. The only reason we didn’t replace this one ourselves was because all local auto shops were out of stock, but it was available here. The support person was friendly, but did not wear a mask the entire time, and even got close to show me readings on his phone. It was extremely awkward as I did not feel comfortable asking him to put on a mask, and felt very unsafe. Our city has many restrictions due to spikes in Covid, so it was appalling to me that the company wouldn’t insist on technicians wearing masks around customers. I would be very hesitant to recommend this company or use it again unless it was the only option.”

Helpful Report

Posted 5 years ago

“I initiated service with you all when I found I had a bad battery on my 2003 Land Rover Discovery. Your website said I would receive an 850 CC amp battery. Your service person, who was great and really worked hard on this, installed a 650 CC amp battery. I asked him about it, he was surprised with the level of cold crank amperage the battery used was. what's the answer to this? seems a bit like bait and switch.”

Helpful Report

Posted 5 years ago

“Ill give the delivery a five star rating because of his professionalism and knowledge. Ill give the order person a generous three stars because he didn't order the right battery and I also was given the wrong warranty .It would be nice to get the right warranty.”

Helpful Report

Posted 5 years ago

1-800-Battery is rated 4.3 based on 6,318 reviews