1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,396 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service technician was very helpful and knowledgeable. I would use this service again.”

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Posted 4 years ago

“I called in last Tuesday to order a new hybrid and 12v battery for my mom's Prius V. I was told that they would order the hybrid battery and it should arrive within a day or two. They even scheduled an installation on Friday. Weirdly enough a technician called me on Thursday telling me they would be available to install the battery that day. I was surprised that they were able to get it done sooner than scheduled. However, it turned out that they had the 12v battery in stock so they came by to install that but not the hybrid battery. I called 1800battery to find out what was going on with the hybrid battery install. Turns out that the order was "still being processed" and that it would come at earliest on Monday. I called in today (Monday) and was informed that that they just received a tracking number today and the battery would be arriving this coming Friday. Hopefully there won't be any further delays. I just wish they did a better job communicating install times with their customers so they can know when to reasonably expect services to be completed. Also, if they run into any delays they should do a better job communicating those to their customers. If I didn't call in I would not have received any updates and expected them to arrive at their originally scheduled time. Kind of disappointed at the moment, but if the installation goes well and the battery performs it is still a better economical option than going to get it done at the dealership. Fingers crossed.”

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Posted 4 years ago

“The gentleman who delivered/installed the battery was friendly and courteous and answered all questions/concerns in a professional matter. Would highly recommend this individual, I did not get his name however. 5 stars all around!”

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Posted 4 years ago

“Great service! Discovered our car battery was dead late in the day Saturday, they came the next day (Sunday) to install and make sure all was operational before the technician left. Will be sure to recommend to others and use again!!”

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Posted 4 years ago

“This was my first time using your service and I was very pleased. The process was simple and trouble free. The fast response and scheduling was just what we needed. Thanks 1800Battery!”

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Posted 4 years ago

“Excelente SERVICE!”

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Posted 4 years ago

“When the technician arrived, he was efficient, friendly, capable and fast. Unfortunately, he arrived nearly two and a half hours after my "window": I was told he would be there by 8:18 a.m. and he arrived after 11:35 a.m. Before he arrived, I spent a long time on hold on my cell phone - which I could not charge because my car battery was dead - trying to get confirmation that he was actually on his way, since he was so late. If your original email had said to expect him after 11 a.m., I would not have been sitting in a hot car on asphalt for all those extra hours. I would have gladly shown up at around the time I should have actually expected him...and would not have dealt with illness caused by heat exposure. It is far better to underpromise and overdeliver, than to overpromise and underdeliver when your entire business is based on helping people who are stranded with a dead car.”

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Posted 4 years ago

“The representative showed up within his window, brought a better battery than the one i had wanted to purchase, and did the trade in about ten minutes. He really took the stress out of the situation.”

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Posted 4 years ago

“Outstanding service”

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Posted 4 years ago

“Great service and fast- very happy!”

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Posted 4 years ago

“The service was excellent and really fast.”

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Posted 4 years ago

“Highlights from the Business CERTIFIED_PROFESSIONALS SPEAKS_SPANISH FREE_ESTIMATES AVAILABLE_BY_APPOINTMENT DISCOUNTS_AVAILABLE SATISFACTION_GUARANTEED Review Highlights “Woke up to a dead battery, Jose Lara came within the approximate time and replaced my battery within 5minutes.” in 3 reviews “They could acquire my battery for my 74 VW bus and could have put it in within a few hours at my home.” in 2 reviews “Afterwards, an email and text message was sent to me to confirm that my order was placed.” in 5 reviews Location & Hours Map 3857 Birch St Ste 230 Newport Beach, CA 92660 Edit business info Amenities and More Staff wears masks Accepts Credit Cards Accepts Apple Pay Accepts Cryptocurrency Help Improve Yelp What's the price range? Ask the Community Ask a question Yelp users haven’t asked any questions yet about 1-800-Battery. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Overall rating 38 reviews 5 stars 4 stars 3 stars 2 stars 1 star Yelp Sort Filter by rating Search reviews Search reviews Ed R. South Jordan, UT 01 8/7/2022 Car battery was dead, and could not be boosted or jumped. Scheduled replacement service online for noon-2pm that day, for either an AC Delco, or Die Hard battery for the car, can not remember which. At 2:30 I called to check progress, or reschedule of appointment. They said he was running late, and it was now scheduled for 4pm. At 4:30, called again, and they said he was on his way, and should be there by five. He showed up a little after 6pm! I was just glad to have the car running again. However, instead of the batteries named, it was some make that I never heard of, and could not find on the internet. The repairman said it was just as good as the name brand, and I accepted his word. The mechanic was very nice and helpful, and obviously stressed, since he was the original noon to two appointment, and had worked solid all day. My beef is twofold. They scheduled an appointment they could not keep. I could have gone with other sources. Instead, I sat around all afternoon waiting. All they had to do was schedule me after 4pm, and I would have accepted it. Substituting a no name generic battery for the ones listed, is not acceptable. will have to see how long it lasts. The two star rating is only because the repair man was good, and helpful.”

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Posted 4 years ago

“Service was excellent”

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Posted 4 years ago

“Great service- Tech was friendly and communicated when he was running behind schedule. My appointment was at 1030, but the tech didn’t show until around 630. I did schedule on a Saturday and there were a lot of orders! I would just say plan ahead and be respectful to the techs who work hard in this heat! Thank you Eddie!”

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Posted 4 years ago

“Excellent, fast service.”

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Posted 4 years ago

“Outstanding service! Technician showed up on time and the work was great!”

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Posted 4 years ago

“Very convenient. Quick service. The only issue that concerned me was the fact I ordered a Die Hard battery and the guy showed up with an Interstate battery. I am not a battery aficionado so relying on the person I spoke with at 1-800 Battery is honest and trustworthy. My car is starting. Just hope I did not get a cheaper battery installed while paying for a more expensive one.”

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Posted 4 years ago

“I needed a battery replaced on site. Went to their website and filled out all of my information. Got a confirmation and tech ID number and a 3 hour window. No issue on waiting. Called their customer service 3.5 hours later only to find out they don’t service my area. That would have been great information to know when I booked it! What a waste of my day.”

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Posted 4 years ago

“A little disappointed. I was informed my hybrid battery for a Prius V would be arriving today. In fact, the install was scheduled for today at 4. I just called customer service and was informed that the order was still being prepared and would be installed this following Monday at the earliest. I think it is very important to give customers accurate times for service. I can update this review after the install happens. Hopefully it will actually happen on Monday and won't be further delayed.”

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Posted 4 years ago

“Great fast and friendly service”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,396 reviews