1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,611 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Fast service. Tech was pleasant and helpful. Install took about 20 minutes!! Very pleased with my experience.”

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Posted 3 years ago

“Sebastian was awesome. I was very pleased with his service.”

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Posted 3 years ago

“Tech Doug was great! Phone and phone app support need some work.”

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Posted 3 years ago

“Good response time. And courteous and professional.”

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Posted 3 years ago

“Excellent company to deal with. The price of the battery was not much more than if I had gone to a local parts store to buy a battery. 1.800 Battery come to the location of your vehicle & installs it for you. "Bing Bang Boom", your ready to travel again. The installer was a very nice gentleman and very polite. I tipped him $ 5.00 for his service. The only quam I have is that I didnt get a copy of the warranty and documentation of the install date. I have emaild the company twice and no reply. Other than that I give them a BIG 5 stars....”

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Posted 3 years ago

“Service tech arrived as scheduled. The tech handled the challenge of replacing the battery in my 2006 Impala SS in a timely manner.”

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Posted 3 years ago

“I loved the service, but the billing process has been such a nightmare I would never recommend. I followed the instruction that the rep gave me on the phone to a T and it's now been weeks later, multiple phone calls, multiple promises of follow-ups, and absolutely no one can get me the credit adjustment I deserve because I ended up getting a lower cost service. All I hear is "our billing department is not here" "they're outsourced" "we have little contact with them" "they don't respond that much." None of this is okay and I'm utterly exhausted by wasting so much time on this.”

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Posted 3 years ago

None of this is true... Our billing is only done in house and automated.

Posted 3 years ago

“service was great, they got to us, very quickly so we didnt have to wait long we really liked it”

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Posted 3 years ago

“Fast and professional services”

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Posted 3 years ago

“Got the job done, but the customer service was terrible. My appointment was early morning by 10am. Long story short, it was another 2 hours before anyone got here. I called at 10:30 and I was told someone would arrive shortly, driver would text me to say he was on his way. No call, no text. He showed up at noon. However, he delivered and installed the battery, no problem. I feel someone should have contacted me at some point and told me they were running late. It happens sometimes.”

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Posted 3 years ago

“The technician arrived 2 hours later than the given time window. Otherwise, the service was perfect. The technician removed the dead battery and installed the new one quickly. Then, he asked me to test the ignition before he left. The company may need to work on better scheduling, so as to make sure the technicians can make their time window.”

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Posted 3 years ago

“Excellent and timely service. I am very pleased. I would highly recommend you again.”

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Posted 3 years ago

“Excellent service. Will recommend company to everyone.”

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Posted 3 years ago

“On time and very professional”

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Posted 3 years ago

“Rep was quick and friendly, great experience”

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Posted 3 years ago

“Very nice customer service, quick and efficient, technician was prompt, courteous and knowledgeable about his work.”

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Posted 3 years ago

“Excellent service. Completed sooner than I expected.”

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Posted 3 years ago

“Appreciate the service, although was left to sort out getting the radio working - not a straightforward fix. Would be great if the technician would not just remove and install the battery but would ensure the disconnect and connect haven't disrupted car function and operation.”

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Posted 3 years ago

“The technician was prompt and respectful. I appreciated his effort and knowledge about my BMW 750Li. He explained the service and warranty. I am very satisfied. Thank you.”

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Posted 3 years ago

“Excellent service. Their representative were really helpful and I was able to get them install the battery on the same day.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,611 reviews