1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,957 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Very convenient. Arrived in 90 mins. and in ten minutes everything was all set. A bit more expensive but worth it.”

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Posted 3 years ago

“I’m very impressed with your service. I ordered the battery online and chose the time for delivery and installation. The technician arrived on time, removed and replace my old battery. The service was fantastic! Highly recommend it! Happy Customer!”

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Posted 3 years ago

“They gave me a 2 hour window and showed up in the first. The battery exchange was really quick and the man who changed it out very friendly. It was great not having to get it towed, thank you!!”

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Posted 3 years ago

“Rapid, courteous, and competent service.”

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Posted 3 years ago

“I ordered a battery to be delivered and installed. The communication from this company was abysmal making me have to sit around for an entire day waiting for delivery. They never contacted me about any delays in delivery. Each time I called then I was given a different reason for the delay and no clear delivery time. This company came of as disorganized.”

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Posted 3 years ago

“Honestly pleased with the timeliness of your service and Max Richmond’s professionalism.”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Excellent service and great product.”

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Posted 3 years ago

“I was very happy with the battery technician. He had to fit a backwards new battery. I hope it keeps in place. Pierce Smith Thank your technician.”

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Posted 3 years ago

“Dude was fast with install, less than 30 minutes. Nice guy and was cool to talk to.”

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Posted 3 years ago

“Quick, professional service. Would recommend to anyone”

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Posted 3 years ago

“Good personality with excellent professionalism 👌”

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Posted 3 years ago

“Outstanding service from start to finish! Rob, the techician, is remarkable. My 2002 Alero put him to the test with a rusted bolt and Rob carefully worked to solve the problem and I have a new battery! Chicago is very fortunate to have Rob available to help -- especially when you need it most. Thank you to everyone at 1-800-Battery, with my biggest thank you to Rob who is THE VERY BEST!!!”

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Posted 3 years ago

“In theory, your company addresses a real need, however, your execution is far from desirable,,, After ordering my battery at 9AM I was informed that the ETA would be just over 3 hours, After waiting the prementioned 3 hours I called to inquire about the delivery, I was told the driver is on his way and would be there in a hour , after 1 hour still no battery so I called again and was told that they were unable to contact the driver but he would be there soon, I finally made a 3rd call after waiting an additional 2 hours, all in all the delivery showed up approximately 4 hours after it was promised...”

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Posted 3 years ago

“Horrible service, never again. The technician left the battery here, promised to come back for it and dropped the ball. I contacted customer service, they said someone would be here to get it asap, never came. save your money, do it yourself - what a waste...”

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Posted 3 years ago

“I was very pleased with this service. It was very convenient, as I had no way to get to a repair shop. The technician was very nice and completed the job in just a few minutes. I got texts that kept me updated on the time of arrival. Overall a very good experience.”

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Posted 3 years ago

“When I placed my order, their ETA was 2 hours give or take. Unfortunately, they never showed so I canceled the order I had placed. Not until the next day, after already canceling, did I get a text saying a tech was on their way and would arrive shortly. Not only did this disrupt arrangements I had made to replace the battery on my own but it showed how the company doesn't do a good job of communicating with their employees and is not holding certain standards towards their customers when they say they will be arriving at a certain time.”

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Posted 3 years ago

“5 stars! Rob arrived on time and installed the battery in my Ford Escape with no problems. He was very friendly and even helped when I realized the FOB battery was dead also.”

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Posted 3 years ago

“Quick, simple and easy.”

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Posted 3 years ago

“This company is a joke. My techician was 3 hours past due and all they could tell me is "she was supposed to be there an hour ago. We apologize for the inconvenience." I cancelled. I wasted a whole day waiting when i should have tried another service. I THOUGHT this would be timely and convenient. Hah!”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,957 reviews