1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,396 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“The service worked perfectly. Since I was a first-time user, I was nervous because the receipt and delivery tracking emails were somewhat delayed. Nonetheless, the service was excellent!”

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Posted 3 years ago

“ETA was 3 hours did show until 7 plus hours later, I purchased a diehard the most expensive one they came with a a brand I never heard exide do not like bait and switch”

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Posted 3 years ago

“Excellent quick response and service.”

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Posted 3 years ago

“Great service quick on time the guy on the phone was excellent”

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Posted 3 years ago

“Made an appointment from 1p-3p. The technician did not text me until 305p, saying he was on his way. When I went in to see what the status was for the length of time it showed 23 minutes. At 340p I sent a text asking if he was coming. The response was YES. He showed up at 405p. He never apologized or made me feel as though my waiting for him mattered. He completed the battery replacement and was gone around 420p. If a new battery is needed in my 2nd car, I will find another company to replace it.”

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Posted 4 years ago

“Quick and efficient service”

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Posted 4 years ago

“Really wonderful service, Doug who came out and did my battery was really nice and managed to get the new battery installed pretty quick despite the odd location (under passenger seat). Highly recommend 1-800 Battery!”

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Posted 4 years ago

“Great experience. Phone operate was very helpful and answered all of my questions. Wished they had quicker response time for service. Waiting for over 4 hours was very annoying”

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Posted 4 years ago

“Mr. Taylor was great! He was prompt, quick, and was nice enough to answer my questions during the installation process. I will definitely use this service again.”

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Posted 4 years ago

“Very friendly, competent, and professional work. Will use again.”

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Posted 4 years ago

“This is the second time in a year and a half that I used 1-800-Battery and I spent a great deal of time online and on the phone to try and circumvent the problems I had last time where first they sent the wrong size battery, then they sent one with the positive and negative terminals the wrong way around and finally had to go to a dealership to get the right battery. After spending all that time on the phone and on the computer to avoid this situation again, all I got were assurances that everything was set to NOT have those problems again...but all the same problems occurred again and it took over two days to finally get it right! It sucked!”

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Posted 4 years ago

“Super convenient, good communication, and did a great job.”

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Posted 4 years ago

“Good experience. On time. Quick resolution of the problem.”

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Posted 4 years ago

“Same day service, Tech showed up early. I am concerned there is no paperwork or proof of warranty.”

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Posted 4 years ago

“Never showed up in the confirmed time frame, I went elsewhere to get a new car battery. They have charged my card for the full amount. Very bad service”

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Posted 4 years ago

“Absolutely the worst business. You wait forever on the phone for customer service. They sent an idiot who had no tools, didn't know how to replace the battery in a Porsche. The guy showed up with no tools, no knowledge, and couldn't charge my car to get the trunk open. Then they charged me full price for providing zero service and I haven't been able to get my money back. This is a scam business running out of someone's garage. I had to find a local garage to finally get my car battery replaced. Dont go near these idiots. over 3 months and I still have not been refunded”

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Posted 4 years ago

“charged me and told me arrival time would be 2 hrs, tech didnt show up, i called and called several times, they dont answer the phone, 10 hrs later tech calls on the phone”

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Posted 4 years ago

“Great service. They were here so fast and replaced my battery in very short time. I would use this service again”

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Posted 4 years ago

“Called at 11am, said it would take two hours, called 3 hours later to find out they didnt have a tech in my area so they were trying to get the tech in denver to get out to me, said they would update me in an hour. I call 3 hours after that, no answer, try to text, no answer. Its 6:03pm now, no battery, no response. Terrible. The guy i did talk to was nice but he really did seem like he wanted me to cancel my order. Idk never calling them again”

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Posted 4 years ago

“wonderful service”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,396 reviews