1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,396 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“UNRELIABLE. I paid for service and scheduled service. Nobody showed up. Nobody called to say they weren't coming. I called, nobody answered. I entered the chat, nobody responded. Apparently, nobody is on duty after 7:00 pm CST, but the automated phone attendant doesn't say that, it say please hold, someone will be right with you. Likewise, the automated chat attendant doesn't say that it's unattended after hours, it says somebody will be right with you. Showing up the next day with apologies for being "late" isn't good enough. Also, when I was contacted by "Reviews.io" and indicated a negative review would be forthcoming, it gave me no opportunity to list a number of stars, and it was fairly obvious that the review would not be posted. I therefore posted this review directly.”

Helpful Report

Posted 3 years ago

“I purchased a new battery for my suv when it was dead in driveway for $282.00. He checked my alternator and my reading was exactly what it was supposed to be. Fast forward 28 days, my 282.00 battery is dead . So now I’m thinking there is something else wrong with my car and draining the battery. Soo they came. And I don’t really know what they did but told me it’s not the battery. He said the battery is fine. Soo I had to have my car towed $130.00 to my service station. Explained everything to my mechanic . So he charged the battery and wala…. The car started, so he went home and the next day he wanted to check it again. The car started again. Mechanic fee Was $30.00. So a total of $160.00. Because they probably just did not want to replace the battery which was still under warranty. 1800battery did not help me. They told me when I called them and before they arrived that it has to be an electrical issue. Car still starting, I think it may have been dead due to the fact that I don’t drive that much in the Florida sun will and does drain batteries”

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Posted 3 years ago

“Fast and efficient. Very friendly tech. Would highly recommend.”

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Posted 3 years ago

“What a fantastic service! Fast efficient and reliable. My technician was on time and had me up and running in less than 10 min. I highly recommend this service.”

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Posted 3 years ago

“Super convenient and fast! I appreciate the fact this service exists and thankful they got me back on the road. Thanks Tim!”

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Posted 3 years ago

“Incompetence or fraud? Not certain. I was charged $326 to purchase and install a battery. When the installer came, he had the wrong battery. The 1-800 battery reps sent him to get another one. Two hours later, he brings another wrong-sized battery. An hour after that, he leaves. I got nothing except a wasted 3 hours that evening. Now I have spent hours on the phone, trying to reach customer service. They only respond by text. They finally credited me for $218. I still have a remaining $108 to be credited. It is fraudulent to charge for a service or product not given. I am exasperated and I should be paid for the time I have spent trying to get my money refunded and the hours wasted on dealing with a company that sends batteries that are NOT the size on the order. Gee whiz!!!”

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Posted 3 years ago

“Great service, quick response time, would highly recommend!”

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Posted 3 years ago

“Awesome service 😊”

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Posted 3 years ago

“Quote a 3 hour eta was actually 7.5 hours, I purchased a die hard battery they came with a exide battery, The tech was very nice and friendly”

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Posted 3 years ago

“I was very pleased with 1-800-Battery. They showed up during the window of time they had told me and had the correct battery for my vehicle. He had an excellent attitude and was personable when talking to him. It would have helped me if I had received a notice when he was on his way instead of after he arrived at my address. I wouldn't hesitate to use them on another vehicle, if needed.”

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Posted 3 years ago

“professional and quick. saved the day!!!!”

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Posted 3 years ago

“Good service!”

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Posted 3 years ago

“I had been putting off getting my battery tested and the next morning it was dead. I work from home and didn't have time to buy one and find someone to install it. I saw the 1-800 Battery.com and found the battery I needed for my 2014 Mustang, made the appointment for the next day. Tech showed up within the timeframe and had the battery replaced within 15 min. Genius idea! I was so impressed with the whole process and highly recommend it if your stuck at home or even your workplace with a dead battery.”

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Posted 3 years ago

“Excellent service. Came on time and provided service.”

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Posted 3 years ago

“Showed up 26 hours late without ever reaching out to reschedule. A total of 5 calls/messages from me went unanswered; I thought it was a scam and reached out to other mobile mechanics. It seems like an excellent website where you can book an appointment using a two hour window, but they do not appear to be ready to handle the demand and they are not equipped to communicate with customers to inform them appointments will be missed and need to be rescheduled. They need to invest in a call center / people to properly service their clientele. As it currently stands their appointment system is arguably false advertising.”

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Posted 3 years ago

“Fast prompt service. Highly convenient. Would definitely use again.”

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Posted 3 years ago

“Ryan was professional, on time, and a good guy. Great service!”

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Posted 3 years ago

“Awesome!!!”

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Posted 3 years ago

“Our technician Eddie was professional, knowledgeable and had the job completed in little time. I would highly recommend this service.”

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Posted 3 years ago

“The technician was very knowledgeable. The job was harder as he needed to remove part of the windshield wipers to get to the battery.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 6,396 reviews