1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,611 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Disappointed in first appointment, was scheduled for 12-2pm and no one showed. No phone call or text. I had to call multiple times and was told the technician was on the way. Wasted a whole day waiting for nothing. Of course they made sure to remove the funds for the service immediately that morning. Never again.”

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Posted 3 years ago

“This is the second battery I have purchased from your business...I love how easy it was to get a battery for my car in February on one of the coldest days in St. Louis. Then when my niece's car needed a battery, I was able to order one for her & have it delivered to her home in Florissant, Missouri. The young man, named Walter, said he would send the receipt to my email, and let me know when the battery was on its way to my niece's home. It was delivered very quickly! I would say within 2 hours!!! WOW! Wonderful....Thank you for this wonderful transaction, so very helpful when you are stuck at home to have your company take the time & worry out of getting your car back on the road, without having to get it towed to a dealer and wait in their business for them to put a battery in your car. I learned about your business from a friend and now I am telling all my friends how easy and how wonderful it is to order from you, while you sit in the comfort of your home to have the battery delivered to you! Great Business! Thank you.”

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Posted 3 years ago

“Tech arrived after dark and had difficulty finding the tools to do the job. He seemed distracted and had difficulty removing old battery and installing new one. He did not connect the positive cable correctly and when driven to the deanship for service it was noted that this was draining the charge on the new battery.”

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Posted 3 years ago

“Came a couple hours late and wasn’t sure what the difference between the top tier battery I purchased and the lower, less pricy options was, but overall service was great. Kind, courteous and got my car running again!”

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Posted 3 years ago

“My technician was competent, friendly and professional. He arrived on time.”

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Posted 3 years ago

“Great customer service! Great technician!”

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Posted 3 years ago

“Like an anthill, 1-800 is on top while the competition grovels below They are light hears ahead of the competition in, expertise, efficiency, speed, and honesty. See for yourself. We did.”

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Posted 3 years ago

“The technician you sent was very nice and did a great job”

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Posted 3 years ago

“Best experience. Technician was very knowledgeable. Job was done quickly and perfectly.”

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Posted 3 years ago

“Great experience!”

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Posted 3 years ago

“Can't say enough about my experience. I have a vintage Mustang with a rebuilt engine - the battery was moved to the trunk when refurbished and was in a metal case. The tech that came to the house was extremely professional and patient while working on getting the battery out of the metal casing. Since we couldn't see what kind of battery was in connected to the car, the tech had to take a look at it then go and get a new battery. He was back in 15 minutes and was finished 10 minutes later. Easy process. Highly recommend”

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Posted 3 years ago

“I am very pleased with1 800 battery, I called at 830 am with a dead battery and a new battery was delivered and installed by 10am. Their prices are almost identical to auto repair shops. I highly recommend.”

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Posted 3 years ago

“Very quick service, I’m very pleased!”

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Posted 3 years ago

“Thank you! Good service but technician was a bit later than expected.”

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Posted 3 years ago

“Have a hard time following through on their quoted times and offered nothing in return for it.”

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Posted 3 years ago

“After a bit of a false start that customer service took care of right away, Dominique came out and replaced the batter in my VW Beetle. Super nice and professional and figured out what needed to be done. VW tends to make things a bit tricky. A+++”

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Posted 3 years ago

“Technician arrived 3.5 hours after appointment window. Noticed they were sent out with the wrong battery and had to go to a local store to purchase the correct one while I waited. Returned with a lesser quality batter with significantly fewer CCAs than the one I had ordered, and then left me to deal with customer support to get a partial refund for a battery that will likely not hold up to the cold environment I live in. Very unhappy.”

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Posted 3 years ago

“Louis was very nice and efficient! Much faster arrival than I anticipated which was super helpful and everything went smoothly! Thanks so much!”

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Posted 3 years ago

“I was so happy that I posted a recommendation on my community Facebook page! Very helpful service. They picked up the battery and came to my condo to install, which took about 15 minutes. I did have to wait since they are closed on Sunday, but still A+ service!”

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Posted 3 years ago

“Sammie was awesome! He was on time, quick in execution and personable. It was great having the option to have this executed at home so I could continue working!”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,611 reviews