1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,611 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Really easy and the tech that came out was awesome. He was super friendly and did his job quickly and efficiently”

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Posted 3 years ago

“I wish I never contacted this company for help. Was told they would be there between 2 and 4. Never showed up. After me having to call them multiple times for status updates when they said they would call me ...I was given excuse after excuse. We can't find the tech.... he isn't answering our calls ....he has to drop off kids....what kind of business is this? By 8pm I was fed up and canceled my order after wasting my day waiting on them. The person on the phone sounded almost happy I was canceling. Fast forward two days later they still have a transaction pending in my account from the canceled order. Save yourself the hassle and find another service”

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Posted 3 years ago

“I was very impressed with the communication after my purchase. I was texted one hour before my technician arrived and was given a link to track his location. Overall, very please with my experience.”

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Posted 3 years ago

“Made an appointment for 10:00-12:00 today. Never came, even after texted. Kept saying couldn't reach tech. Then said maybe 3:00-4:00 but not sure. No excuse. I made a specific appointment so wouldn't happen. Two-hour window should be enough. Wasted most of day for appointment that never came.”

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Posted 3 years ago

“Great customer service. Installed quickly and I’m back in business.”

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Posted 3 years ago

“Very good experience, and I was nervous about it (like on-site upselling or whatever). But I was very happy with the service.”

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Posted 3 years ago

“What a life saver you guys are. Great job. was here in less than 90 min and did a super job. Thanks Again”

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Posted 3 years ago

“Fast friendly service with no problems, great technician!”

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Posted 3 years ago

“wonderful service. They were very quick and efficient i would definitely recommend them to anybody”

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Posted 3 years ago

“Showed up quickly, had the tools and knew how to use them.”

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Posted 3 years ago

“Great service from the installer, they were a lifesaver as my car was dead at work.”

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Posted 3 years ago

“Great service and expert installation. Installer was very professional and courteous.”

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Posted 3 years ago

“Perfect service. Great rates. Quick and convenient.”

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Posted 3 years ago

“Very efficient and confident service.”

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Posted 3 years ago

“Very convenient. Arrived in 90 mins. and in ten minutes everything was all set. A bit more expensive but worth it.”

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Posted 3 years ago

“I’m very impressed with your service. I ordered the battery online and chose the time for delivery and installation. The technician arrived on time, removed and replace my old battery. The service was fantastic! Highly recommend it! Happy Customer!”

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Posted 3 years ago

“They gave me a 2 hour window and showed up in the first. The battery exchange was really quick and the man who changed it out very friendly. It was great not having to get it towed, thank you!!”

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Posted 3 years ago

“Rapid, courteous, and competent service.”

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Posted 3 years ago

“I ordered a battery to be delivered and installed. The communication from this company was abysmal making me have to sit around for an entire day waiting for delivery. They never contacted me about any delays in delivery. Each time I called then I was given a different reason for the delay and no clear delivery time. This company came of as disorganized.”

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Posted 3 years ago

“Honestly pleased with the timeliness of your service and Max Richmond’s professionalism.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,611 reviews