1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,941 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Great speedy service”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

“The estimated time given was very accurate. The process was easy and Yancey was amazing.”

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Posted 3 years ago

“1-800-Battery gave me a time slot for a battery delivery and replacement and never showed up. They also never notified me; when I called I was told that they'd reach out to a tech and call me back asap. Several hours later, I had to call back and was told that they realized no techs were available. A good rule of thumb is if you're going to no-show a customer (especially after telling them you'd reach out soon), at least let them know so they can make other plans. I haven't checked to see whether I was charged for this service, but thanks for the reminder. I'll be sure to leave my feedback on third-party review sites as well.”

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Posted 3 years ago

“Fantastic service and communication. I recommend strongly. My technician went out of his way to provide service at no extra cost or complaint, even driving to my location twice because I had neglected to mention my vehicle was a hybrid. I do recommend that 1-800-Battery add that question to their website for ignoramuses like me.”

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Posted 3 years ago

“Service was absolutely terrific. Battery is difficult to replace on a Yukon. The repairman, Anthony was the best. Really knew what he was doing. I strongly recommend your service.”

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Posted 3 years ago

“Install/delivery person was top notch. Highly recommend.”

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Posted 3 years ago

“Fantastic experience!”

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Posted 3 years ago

“The gentleman stopped by on time, clearly had little to no training and had really cheap tool set. He brought a wrong battery and just stretched and pushed for things to fit Do not recommend”

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Posted 3 years ago

“Not very professional, from Customer Service To the tech”

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Posted 3 years ago

“The service is convenient but very overpriced and the serviceman was over 2 hours late past the scheduled appointment. Via the tracker, he was sitting at one location for over 90 minutes when he texted that he was "on his way".”

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Posted 3 years ago

“Upon having been on the road ,wife called me and said that the battery was dead . She called this company and ordered a diehard gold battery for over? 300.00 with install. When I returned home I checked truck and found it not starting I checked battery and found it was a cheaper interstate battery. About $150.00 .turned out to be the starter. I called them to complain about what they installed and what I purchased and of course in their fine print they have option to install compatible battery if 1 I ordered was not available. Upon visiting a cpl local parts places for starter I see plenty of diehard gold batterys available. Company blows.”

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Posted 3 years ago

“I thought it was going to be a diehard battery but instead it was some unknown obscure brand.”

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Posted 3 years ago

“Juan was a huge help. He communicated effectively to coordinate the appointment, replaced the battery quickly, and stuck around to make sure my car started. The car had been dead for several days, and needed an extra boost so he worked with me to troubleshoot the issue until the car was on and running. I really appreciate the help and would definitely recommend this service to friends and family.”

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Posted 3 years ago

“Technician was great. Scheduler mistated date/time of technician's arrival and the total cost, which was $50 more than quoted.”

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Posted 3 years ago

“tech came out 3 hours after the appointment. I was actually lucky that he was so late beause I was there when he tried to install the wrong battery. Not only was it the wrong power and a lesser battery but it was too small to fit into the battery space. This was supposed to be and exact replacement. To top it all off I was unable to get a rep on the phone to reschedule so I had to cancel this service and was charged anyway as if they had completed the install. Never again.”

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Posted 3 years ago

“This was so so easy and the technician was great at communicating and did a great job. Highly recommend and would use again.”

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Posted 3 years ago

“It was okay. I did get the battery replaced, but the battery was a different brand than what was advertised online when I purchased it and all they did was replace it. There was no testing of the old battery, no attempt to jump start the vehicle, and they didn’t register the battery with BMW.”

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Posted 3 years ago

“This is a great idea but implemented very badly for me. I was willing to pay extra for the convenience of having battery replaced at my office. But, after fighting with a non-responsive website to schedule online, then an equally non-responsive chat I finally called. Made an appt. Aftert the time I was promised passed I called and was told the battery I needed wasn't available until the next day at a time when I couldn't be available. When were they going to tell me this. A lot of time wasted for what was supposed to be a convenience. I cancelled and will take less time to get my batter for probably 25% less. Ugh!”

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Posted 3 years ago

“I was satisfied with Edgaro's work - it was professional. there was a glitch in making my initial appointment and it took an additional day to correct this glitch. the battery works fine.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,941 reviews