1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,178 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Amazing service. The installer was very knowledgeable, professional and friendly. The entire process was incredibly smooth. A+”

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Posted 4 years ago

“I didn't know things like this existed until yesterday. I was waiting for my insurance company's guy to come out and jump my truck for the second time in 2 days. They were taking a long time and suddenly when they said he was almost there, they updated me that he was another hour away!! I was upset and started looking for another solution. I found 1800Battery.com while sitting in my truck and boom, they helped me right away. They had someone come to me with a new battery and install it without me having to go anywhere. Very convenient and professional. I highly recommend them!”

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Posted 4 years ago

“Excellent service. Technician was very knowledgeable. Would recommend this to anyone.”

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Posted 4 years ago

“Service in office and personally was great cudos to a great company and service!”

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Posted 4 years ago

“Very quick response to my request. Service man very helpful. Car ran beautiful today. Thanks again for such excellent service.”

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Posted 4 years ago

“Jon Gilbert Jr. arrived at my driveway, he was enthusiastic and competent. He met with all the challenges (my battery is inside the car under the seat) in pitch dark. Got the new battery installed and my car started right up. Highly recommend!!!!”

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Posted 4 years ago

“Chad was great. He had to remove some of my workbench to get to my battery.”

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Posted 4 years ago

“they came and fixed my car at the time they indicated. very happy!!”

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Posted 4 years ago

“A real lifesaver for friendly, on time, and at home service when my battery went absolutely dead. Would recommend heartily!”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“I was at a relative's house and my battery went out. I went online and made an appointment during the night for the first available, someone came out and changed the battery in my BMW in tip top time. Also reset my car battery and was professional. I also like that I was able to see the person's location in real time so that I knew when he was nearing my location. Great service!!!”

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Posted 4 years ago

“Paid for battery and install for the next morning. No one has shown up and impossible to get anyone to talk to. I tried live chat but did not receive any answer to my question. When I clicked on "locations" it brought up a number of Valvoline locations. I called the one closest to me but they said they have never heard of 1-800 Battery and they do not install batteries for them. I'm wondering if this is a legit company.”

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Posted 4 years ago

“Very prompt service, excellent communication. Technician was friendly, professional, and efficient.”

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Posted 4 years ago

“The estimated response time was about 3 hours and it ended up being twice that. The guy who came out did not do diagnostics on the current battery, just put the new battery in, and when I said per the Utube video provided by the company he was supposed to run diagnostics first and then if the battery is fine and it just needs a jump, I’ll be charged for just a jump. When I made the guy put the old battery back in and test it, the battery was fine. He told me repeatedly he doesn’t get paid anything if he doesn’t replace the battery and that his work order just said to change the battery (not run diagnostics). The guy was nice and helpful but it was an awkward situation and was definitely not what the Utube video says to expect from the process.”

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Posted 4 years ago

“Speedy and professional service. I needed a new car battery and placed the order at 8:00 a.m. and by 11:00 a.m. my car was fixed. The mobile option was a life saver for me. I highly recommend using 1-800-battery.”

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Posted 4 years ago

“Rob in Chicago Area came to my rescue . He had a big smile and replaced my battery quickly Very Happy Customer”

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Posted 4 years ago

“1800battery basically is a 3rd party that locates private mechanics in your area to come change your battery. I read the reviews online so I was aware that the service typically runs 2-4 hours late. I also knew that 1800battery doesn't proactively let you know they are running hours late. So when my slotted time came I just called them and waited several minutes. I was very nice to the phone agent and he was nice and apologetic and told me they were indeed running 2 hours late. The mechanic was great and said that they told him the wrong battery but fortunately he had the right battery as well. Took 20 minutes. If you're in a rush or stranded you're better off calling roadside service. But if you have ~12 hours to wait and are in a position to do other things in the meantime 1800 battery is a good option. But expect potential mismatches with your battery and delays. And always be kind to the mechanic/service agents. They are not the problem.”

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Posted 4 years ago

“Fast service. Installer came onsite and was done fairly quickly.”

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Posted 4 years ago

“The GOOD: Your technician was very polite and efficient. The BAD: On your website, I was quoted a total cost of $249.99 + tax for battery and installation. But then I was charged a surprise "mileage fee" of $19.00. 1. This fee was not previously mentioned. 2. The 1-800-Battery location in my hometown is about 1.5 miles from my house, not 19 miles roundtrip.”

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Posted 4 years ago

“Technician was excellent. 1-800-Battery promised me someone in 3 hours. 8 hours later... still waiting.”

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Posted 4 years ago

1-800-Battery is rated 4.3 based on 6,178 reviews